6/10 一般
Gette J.，Watson, MN
2025 年 7 月 15 日
This property is a very basic little unit super close to the ski resort. If all you want to do is ski and sleep and maybe fix a sandwich, you’re all set. We were here for the Highland Games and the bus picked up at the bottom of the hill. The property itself is a little careworn with dings and scratches and minor fixes. However, every time we turned around we found something new. Any one or two of these would be no big deal but they just kept piling up. The housekeeping was slipshod as well. Specific items are in photos. Also, we pulled wet dirty dishes out of the cupboard, they rigged power to one side of the bed with a janky extension cord that I keep reading horror stories about, and no hand towels in the kitchen. They supplied soap and paper towels, buying you have to wash bath towels and linens anyway, why not have a couple of kitchen towels? I have never rented a property managed by Vacasa before and I never will again. They communicate via app and I never spoke to a human. Worst of all, we got the chance to know some lovely local folks at our unit and the one the rest of our family used, and they all reported horrible stories of working with Vacasa, or rather, not being able to because they’re impossible to contact. Our family’s unit was far worse than ours, with active construction happening. So, unit owner, kick Vacasa to the curb because they’re obviously not doing the job you need them to do to keep your property in good condition.
Gette J.
2025 年 7 月入住 3 晚