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巴塞隆拿機場酒店 - 美利亞酒店集團附屬的評價

4 out of 5
巴塞隆拿機場酒店 - 美利亞酒店集團附屬
Parque De Negocios Mas Blau Ii, El Prat de Llobregat, Barcelona

評價

8.4

很好

10 分評分,優異;1003 則評價中有 489 則" "
8 分評分,不錯;1003 則評價中有 302 則" "
6 分評分,一般;1003 則評價中有 108 則" "
4 分評分,欠佳;1003 則評價中有 58 則" "
2 分評分,很差;1003 則評價中有 46 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

8.4/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

TING LUN

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
靠近機場,有免費接駁小巴!很整潔!
於 2023 年 2 月住了 1 晚
Guest Experience Service. 於 2023年3月1日的回應
Dear guest, Thank you so much for your wonderful feedback following your stay with us. We are very happy to know that you liked our Shuttle Free.We will be very pleased to welcome you in a next visit to Barcelona.Best wishes,

10/10 優異

ZHI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
四人住家庭房,高低床小孩喜欢。房间干净都还好。路边稍微有点吵。。。。不过没太大影响,早餐有炒面。
於 2019 年 8 月住了 1 晚

6/10 一般

robert (North Bend)

伴侶同遊
讚好:整潔度
不滿:設施服務
Only half of property was open. Mediocre restaurant
於 2024 年 5 月住了 1 晚
Hotel Manager 於 2024年5月22日的回應
Dear Robert, Thank you for taking the time to review your stay.We're pleased that you found our property to be clean, a testament to our dedicated housekeeping team's effort to maintain high standards. However, we regret to hear that some aspects of your stay did not meet your expectations. We aim to provide a complete experience and we understand that our restaurant did not fully meet your culinary expectations. Our team strives to provide a variety of dining options to satisfy different palates, and we're sorry if we fell short in this regard. We appreciate your candid comments, as they are crucial in guiding our continuous improvement efforts.We are looking forward to welcoming you again. All the best!Hotel Manager

8/10 不錯

Jonathan

讚好:整潔度和職員與服務
.
於 2024 年 5 月住了 1 晚
Hotel Manager 於 2024年5月22日的回應
Dear Jonathan,Thank you for such a great review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to a return visit from you in the future.Best wishes,Hotel Manager

10/10 優異

Martha

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent options for a early flight
於 2024 年 5 月住了 1 晚
Hotel Manager 於 2024年5月21日的回應
Dear Martha,Thank you for such a positive review.We're delighted to hear that you found our hotel to be an excellent option for an early flight and appreciated the cleanliness, condition, and service provided, as well as the amenities in your room. It is our pleasure to ensure a comfortable and convenient stay for all our guests, especially when proximity to the airport and a smooth departure are key.It would be our pleasure to have you return on another occasion. Very best wishes,Hotel Manager

10/10 優異

Brigid

伴侶同遊
讚好:整潔度、職員與服務和設施服務
This is a modern hotel with a responsive caring design and philosophy. Great stay
於 2024 年 5 月住了 2 晚
Hotel Manager 於 2024年5月21日的回應
Dear Brigid,Thank you for such a positive review.We're delighted to hear that you appreciated the modern design and responsive philosophy of our establishment. It's wonderful to know that the cleanliness of our rooms, the quality of service, and the room amenities all met your expectations to the fullest. Our team strives to provide a comfortable and memorable stay for all our guests, and your positive feedback is a testament to their efforts.It would be our pleasure to have you return on another occasion. Very best wishes,Hotel Manager

10/10 優異

Jon (Victoria)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Was exactly as described - an ideal airport hotel.
於 2024 年 5 月住了 1 晚
Hotel Manager 於 2024年5月18日的回應
Dear Jon,Thank you for such a great review.We're delighted to hear that our proximity to the airport and the condition of our hotel met your expectations. Our team takes great pride in maintaining a high standard of cleanliness and service, and it's rewarding to know that these aspects contributed positively to your stay. Should your travels bring you back, we hope to provide you with another seamless experience.We look forward to a return visit from you in the future.Best wishes,Hotel Manager

6/10 一般

Nina

不滿:整潔度和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Jessica

讚好:整潔度、職員與服務和住宿狀況
Clean
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年5月13日的回應
Dear Jessica,Thank you for such a positive review.We are thrilled to hear that you found our hotel to be impeccably clean and that our service met your expectations. It is our goal to provide a comfortable and welcoming environment, and it's gratifying to know that we succeeded during your stay.It would be our pleasure to have you return on another occasion. Very best wishes,Hotel Manager

10/10 優異

Sandra

讚好:整潔度、職員與服務、設施服務和住宿狀況
A perfect hotel to stay in with a night layover. The staff was helpful and friendly. I ate dinner in the restaurant and it was very good. Grilled salmon and a sauté of vegetables. Breakfast was also very nice with lots of choice.
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年5月6日的回應
Dear Sandra,Thank you for such a positive review.We're delighted to hear that our staff made a positive impression and that our Mediterranean restaurant met your culinary expectations with the grilled salmon and vegetable sauté. It's also wonderful to know that our breakfast selection provided a great start to your day. Our team strives to ensure every guest enjoys their stay, from the dining options to the overall comfort and service.It would be our pleasure to have you return on another occasion. Very best wishes,Hotel Manager

10/10 優異

william

於 2024 年 4 月住了 1 晚

10/10 優異

Joy

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and newer furniture and minimalistic, great shower
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年5月6日的回應
Dear Joy,Thank you for such a positive review.We're thrilled to hear that the cleanliness met your expectations and that the modern furniture and shower in your room contributed to a positive stay. Our team takes great pride in maintaining a high standard of cleanliness and providing amenities that enhance our guests' experiences. It is always rewarding to receive such positive feedback.It would be our pleasure to have you return on another occasion. Very best wishes,Hotel Manager

10/10 優異

Ann

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Excellent food, super nice staff, comfortable bed, super clean room, great shuttle service. Great area ti meet for coffee and food. I would definitely stay here again.
於 2024 年 4 月住了 2 晚
Hotel Manager 於 2024年5月6日的回應
Dear Ann,Thank you for such a positive review.We're delighted to hear that you enjoyed our hotel's food and found our staff to be exceptionally nice. It's also wonderful to know that you appreciated the comfort of our beds and the cleanliness of our rooms. Our shuttle service is indeed designed to provide convenience for our guests, and we're glad it met your expectations. The areas for coffee and meetups are intended to offer a pleasant atmosphere, and it seems they were to your liking.It would be our pleasure to have you return on another occasion. Very best wishes,Hotel Manager

8/10 不錯

Ysidora

伴侶同遊
不滿:設施服務
Not a good dinning
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月30日的回應
Dear Sidor, Thank you for taking the time to review your stay.We regret that we did not meet all of your expectations on this occasion. While we endeavour to provide an excellent standard for all our guests, we are very sorry this was not the case. Please don't hesitate to inform our team of any issues or concerns so that we might take action. Your feedback about your experience in our restaurant has been noted.We are looking forward to welcoming you again. All the best!Hotel Manager

6/10 一般

Thomas

讚好:整潔度、職員與服務和設施服務
Hotel is on a major highway, very loud and busy. Hotel construction going on, so you hear sawing and hammering. Also a bad smell. Staff was very nice, friendly, helpful and professional. Be sure to get on the right shuttle bus because there are two Hotel Barcelona’s. This is affiliated with Melia’…..I had to walk to the correct one which is about a mile away…I passed someone else walking to the one I first went to and they gave me instructions on how to cut thru a gas station. Would have been a lovely rainy walk if I didn’t have my luggage.
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月30日的回應
Dear Thomas, Thank you for taking the time to review your stay.We're delighted to hear that our staff made a positive impression with their friendliness and professionalism. It's wonderful to know that our team's commitment to service stands out. We regret to hear about the inconvenience caused by the construction noise and any unpleasant odors you encountered; please rest assured this is a temporary situation as we work to update our facilities. We appreciate your feedback on the shuttle bus service and understand the importance of clear directions for a stress-free transfer to our hotel.We are looking forward to welcoming you again. All the best!Hotel Manager

10/10 優異

Ricardo

於 2024 年 4 月住了 1 晚

6/10 一般

Mohommed

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Property and staff of the hotel was great, But shuttle transportation to the airport, was an issue. The driver was extreemly unpleasant.
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月22日的回應
Dear Guest, Thank you for reviewing your recent experience.We're elated to hear that you found our property and staff to be exceptional. It's always our aim to provide a welcoming and high-quality environment for our guests. However, we regret to hear about your unfortunate experience with our shuttle service, we sincerely apologize for any discomfort caused by the driver's conduct. Our guests' satisfaction is paramount, and we take your feedback seriously as we continually strive to enhance our services.We hope to welcome you back. All the best.Hotel Manager

10/10 優異

Alejandro (Coral Gables)

於 2024 年 4 月住了 1 晚

8/10 不錯

Luis

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property is going renovation and it looks great. The staff and restaurant were great.
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月9日的回應
Dear Luis, Thanks very much for your feedback.We're thrilled to hear that the ongoing renovations met your expectations and enhanced the aesthetics of our establishment. It's gratifying to know our staff contributed positively to your stay, and we're delighted you enjoyed the culinary offerings at our restaurant. Your commendation on the room cleanliness, hotel condition, and amenities is truly appreciated, as we strive to maintain a high standard in all areas of guest experience.We would love to welcome you back on a future occasion. Kind regards,Hotel Manager

6/10 一般

Carlos

不滿:設施服務和住宿狀況
Nothing around the area, hotel under remoledation
於 2024 年 3 月住了 1 晚
Hotel Manager 於 2024年4月9日的回應
Dear Carlos,Thank you for reviewing your recent stay.While we are delighted to hear about your satisfaction with the cleanliness of our rooms, we regret to hear that other aspects of your stay did not meet your expectations. We appreciate your patience as we undergo updates to enhance our guest experience, which include room and facility renovations. Our location, while not central, offers convenient proximity to the airport with complimentary transfer services, ensuring a stress-free travel experience.We hope that we can welcome you back in the future. Kindest regards,Hotel Manager

10/10 優異

Kent (La Quinta)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel…nice staff, comfortable bed, big room, tasty food and a very convenient shuttle to the airport!
於 2024 年 3 月住了 1 晚
Hotel Manager 於 2024年4月9日的回應
Dear Kent,Thank you for this positive review of your stay.We're thrilled to hear that our staff made a great impression and that you found comfort in our spacious rooms. It's wonderful to know the cuisine delighted your palate and that our shuttle service added to the convenience of your stay. Our team is proud to offer well-appointed amenities and a restful night's sleep on our DreamMaker mattresses, ensuring each guest departs feeling refreshed and content.We look forward to a return visit from you in the future.Best wishes,Hotel Manager

10/10 優異

Sandrine

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Boguslawa

讚好:整潔度、職員與服務、設施服務和住宿狀況
I like that this hotel is close to the airport and has a shuttle service. I was not happy that I could not use the hotel shuttle because the shuttle was not allowed to take my snowboard. They have rules like that.
於 2024 年 3 月住了 1 晚
Hotel Manager 於 2024年3月25日的回應
Dear Boguslawa,Thank you very much for your feedback.We're delighted to hear that our proximity to the airport and the complimentary shuttle service met your expectations. Regarding the shuttle's luggage policy, we regret any inconvenience caused by our limitations on special baggage. This policy is in place to ensure the comfort and safety of all our guests, given the shuttle's capacity constraints.We hope to welcome you again. Best wishes,Hotel Manager

4/10 欠佳

Louise

家人同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
Nothing here. And bar is like an open area in the cafeteria restaurant. I’m not sure if they are in the midst of renovations but the bathroom lfloor tiles ooked like a construction site with what appeared like drywall dust although it was clean to the touch. Very Weird Destin choice.
於 2024 年 3 月住了 1 晚
Hotel Manager 於 2024年3月19日的回應
Dear Louise,Thank you for taking the time to share your feedback,It's delightful to hear that you found our service commendable. We aim to provide attentive and caring service to all our guests. We regret, however, if the aesthetics of our bathroom did not meet your expectations. Our team takes great care in maintaining a clean and welcoming environment, and we are currently working on updates to enhance our guest rooms and public areas. While we do not provide earplugs, we are mindful of noise concerns and are in the process of enhancing our windows to further improve the tranquility of our accommodations.We hope we can provide you with an improved stay in the future.Kind regards,Hotel Manager

10/10 優異

Gail

於 2024 年 3 月住了 1 晚

10/10 優異

James

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stayed 1 night on the way home fro Malaga. Very clean rooms, quite rooms and comfortable beds. Hotel provides a convenient shuttle service from and to the hotel. Meal in hotel was adequate but thought a bit expensive.
於 2024 年 3 月住了 1 晚
Hotel Manager 於 2024年3月4日的回應
Dear James,Thank you for taking the time to share your review.We're delighted to hear that you found our rooms to be clean and comfortable, and that our shuttle service added convenience to your travel. Our team strives to provide a restful environment, so it's rewarding to know that the quietness of our rooms contributed to a pleasant stay. We appreciate your feedback on the meal pricing; we aim to offer a quality dining experience that reflects the value, and we'll certainly take your thoughts into consideration.We look forward to welcoming you back again for an improved experience. Kind regards,Hotel Manager

2/10 很差

Karim

商務旅客, 多人同遊
讚好:職員與服務
不滿:設施服務和住宿狀況
I rarely write reviews. 1. The hotel is on a highway, which means that you will hear the traffic noise all the time. Day and night. Window noise insulation is horrible. 2. You would think at least it is close to airport. No. It is 10min drive, in no where. You might as well stay 5 min more and stay in barcelona 3. At least, if you can't sleep, you can wake up early and hit the hotel gym. Wrong. Gym super small. Most equipment is broken and doesn't work 4. I paid 233 euro for the night. This is a 100 euro max hotel in terms of facility and location 5. Very limited good menu for dinner
於 2024 年 3 月住了 1 晚
Hotel Manager 於 2024年3月4日的回應
Dear Karim,Thank you for taking the time to share your feedback.We regret to hear about the noise disruptions and the gym facilities not meeting your expectations. Regarding the gym, we appreciate you bringing this to our attention and will review the condition of the equipment promptly. While our location is indeed a brief drive from the airport, many guests appreciate the convenience of our complimentary 24-hour shuttle service. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Kind regards,Hotel Manager

6/10 一般

Richard

商務旅客
讚好:整潔度和職員與服務
不滿:住宿狀況
Property was rather tired, looked and felt old. Staff were very friendly and helpful, but the property did not match these high standards. Gym equipment was old and some of the pieces did not work properly.
於 2024 年 2 月住了 1 晚
Hotel Manager 於 2024年3月1日的回應
Dear Richard, Thank you for taking the time to share your experience with us.We're delighted to hear that you found our staff friendly and helpful, as our team strives to provide excellent service to all of our guests. It's great to know that our efforts have been recognized. We regret to hear about your experience with the gym equipment. While we are proud of our on-site fitness facilities, we understand that maintaining the most up-to-date and fully functional equipment is crucial for guest satisfaction. Rest assured, we are in the process of addressing this as we continually work to improve our guests' experiences. Additionally, we acknowledge your comments regarding the property's condition. We want to assure you that we have plans for updating our rooms, restaurants, and lobby to enhance the comfort and aesthetic appeal for our guests.Thank you again. We look forward to welcoming you back soon. Kind regards,Hotel Manager

10/10 優異

Do Wan

於 2024 年 2 月住了 1 晚

8/10 不錯

Arthur

於 2024 年 1 月住了 1 晚

4/10 欠佳

Maria

讚好:整潔度和職員與服務
不滿:住宿狀況
於 2024 年 1 月住了 1 晚

8/10 不錯

anne kristine

於 2024 年 1 月住了 1 晚

8/10 不錯

Alan

讚好:整潔度、職員與服務和住宿狀況
Close to airport. Great breakfast!
於 2024 年 1 月住了 1 晚
HOTEL MANAGER 於 2024年1月29日的回應
Dear Alan,Thank you for taking the time to review your stay.We're thrilled to hear that you appreciated the proximity to the airport and enjoyed the great breakfast offered at our hotel. Our team strives to provide a comfortable and convenient stay, especially for those with early flights or brief stopovers. It would be an absolute pleasure to welcome you again in the future. Best regards,HOTEL MANAGER

10/10 優異

Migdaly

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good
於 2024 年 1 月住了 1 晚
Hotel Manager 於 2024年1月29日的回應
Dear Ms Migda,Many thanks for this high rating.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back. Best wishes,Hotel Manager

10/10 優異

Edward

於 2024 年 1 月住了 1 晚

10/10 優異

Turo

於 2024 年 1 月住了 1 晚

2/10 很差

irfan

不滿:整潔度、職員與服務、設施服務和住宿狀況
Bad
於 2024 年 1 月住了 1 晚
Hotel Manager 於 2024年1月16日的回應
Dear Irfan,Thank you for taking the time to review your stay.We work hard to deliver an exceptional guest experience and would appreciate knowing more details about what may have occurred.We look forward to the chance to host you again for a more satisfying experience,Kind regards,Hotel Manager

10/10 優異

Mathieu

於 2024 年 1 月住了 1 晚

8/10 不錯

真實旅客

讚好:職員與服務和客房舒適度
Location near the airport. Shuttle to airport!
Basic hotel near the airport. Shuttle bus to airport works well. Good quality bed & pillows, good sleep!
於 2023 年 12 月住了 1 晚
Hotel Manager. 於 2024年1月9日的回應
Dear Guest, Thanks very much for your review.It's wonderful to hear that our shuttle service provided you with the convenience you needed for your travels and that our beds and pillows contributed to a good night's sleep. While we're glad you found the bed quality to your liking, we notice your ratings on room cleanliness and hotel condition were less than perfect. We always aim to maintain the highest standards and regret if we fell short in this instance. Rest assured, our team is dedicated to ensuring every guest enjoys a comfortable and welcoming environment.We look forward to seeing you again.Kind regards,Hotel Manager.

10/10 優異

Diane

讚好:整潔度和設施服務
於 2023 年 9 月住了 1 晚

10/10 優異

Catalina Roel

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excelente estadia despues de un largo viaje
Excelente atencion y servicio. De muy buen trato amables y amigables. Muy recomendable. Tienen transporte del y al aeropuerto sin costo. El bufet de desayuno tiene buena variedad.
於 2023 年 12 月住了 1 晚
Hotel Manager. 於 2023年12月27日的回應
Apreciada Catalina Roel, Nos hace muy felices comprobar a través de sus excelentes comentarios que ha quedado tan satisfecha con su experiencia en el Hotel Barcelona Aeropuerto, Affiliated by Meliá.Nos complace enormemente escuchar que nuestro servicio y atención han sido de su agrado y que la experiencia con nuestro transporte gratuito al aeropuerto sumó valor a su visita. También es gratificante saber que disfrutó de la variedad de nuestro bufet de desayuno, siempre nos esforzamos por ofrecer una selección que deleite a nuestros huéspedes.Esperamos seguir contando con su confianza, reciba nuestros mejores saludos.Cordialmente,Hotel Manager.

10/10 優異

CHRISTY

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Monte Allen Field

讚好:整潔度、職員與服務和住宿狀況
Todo bien
於 2023 年 12 月住了 1 晚
Hotel Manager. 於 2023年12月11日的回應
Hola Monte Allen,Nos alegra saber que ha podido disfrutar de su estancia con nosotros. Siempre hacemos el máximo esfuerzo por dar a nuestros clientes el mejor servicio. Nos alegra que así lo haya valorado. Su satisfacción es nuestra mayor recompensa.Con el deseo de que algún día repita experiencia con nosotros, aprovechamos para hacerle llegar nuestros cordiales saludos,Hotel Manager.

10/10 優異

Ayman

讚好:整潔度、職員與服務和住宿狀況

4/10 欠佳

Dominique

讚好:職員與服務
不滿:設施服務和住宿狀況
It was difficult to find, no clear sign of the entrance, and it’s located in an industrial zone with no dining options but their restaurant. Poor workmanship in bathroom. TV was small and smacked in a corner with poor visibility from the bed. It’s an average hotel. Personnel was nice and friendly though. No instructions were given to properly check out of the parking. It was confusing to say the least!
於 2023 年 12 月住了 1 晚
Hotel Manager. 於 2023年12月11日的回應
Dear Dominique,Thank you for taking the time to share your feedback,It's uplifting to read that you found our team to be nice and friendly; our staff strives to provide a welcoming atmosphere for all our guests. We regret to hear about the difficulties you encountered with the signage and location; our proximity to the airport and transport connections typically make us a convenient choice for travelers. We also apologize for any confusion regarding the parking checkout process and appreciate you bringing this to our attention. In relation to the in-room amenities, we are continually working on improvements and value your input on these matters.We look forward to welcoming you back. Best wishes,Hotel Manager.

10/10 優異

Mariema

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 優異

Loekie

讚好:整潔度和職員與服務
於 2023 年 11 月住了 1 晚

10/10 優異

Maria Teresa

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 優異

RAQUEL

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚

8/10 不錯

Lars

於 2023 年 9 月住了 1 晚