室外泳池;躺椅

巴塞隆拿依路尼恩酒店的評價

4 out of 5
巴塞隆拿依路尼恩酒店
Calle Ramon Turó 196-198, Barcelona

評價

8.6

優異

10 分評分,優異;1000 則評價中有 450 則" "
8 分評分,不錯;1000 則評價中有 400 則" "
6 分評分,一般;1000 則評價中有 84 則" "
4 分評分,欠佳;1000 則評價中有 33 則" "
2 分評分,很差;1000 則評價中有 33 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

8.4/10 

設施服務

8.4/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

BINBIN

於 2022 年 9 月住了 1 晚
Sonia Bondia 於 2022年10月15日的回應
Dear Guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedbackSonia Bondía Hotel Manager

8/10 不錯

Li

於 2022 年 6 月住了 4 晚
Sonia Bondia - Hotel Manager 於 2022年6月30日的回應
Dear Li, We are delighted to hear that you enjoyed your stay at our Hotel ILUNION Barcelona. Our guests’ happiness is what motivates us to keep up the good work every day. We place great importance on finding out our guests’ opinion to offer the best service possible and keep growing as a company. We look forward to welcoming you again in the future to any of our hotels in the ILUNION Hotels chain. Sincerely yours, Sonia Bondia - Hotel Manager ........Hotel Manager

6/10 一般

Ping

讚好:職員與服務和客房舒適度
不滿:整潔度
於 2019 年 1 月住了 3 晚
Elena S. Hotel Manager. 於 2019年2月14日的回應
Dear guest, Thank you for your comments regarding your stay at ILUNION Barcelona. We are really happy to know you think we are a good hotel. Regards,

8/10 不錯

LAI HA SANDRA

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
近海灘
近海灘,早餐唔錯,泳池在天台景觀好!
於 2017 年 8 月住了 2 晚
Sheila Rodriguez RRPP hot 於 2017年10月20日的回應
Lai, 非常感謝您的評論。Sheila Rodriguez RRPP hotel

10/10 優異

Emerson Michelson

讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely place. Bigger rooms, close to everything. Good breakfast....
於 2024 年 5 月住了 6 晚
Sonia Bondia Hotel Director 於 2024年5月16日的回應
Dear Emerson,First of all, we would like to thank you for the trouble you have taken to convey your opinion about his stay at our ILUNION BARCELONA hotel.We are happy to know that you will like the room, the breakfast and the location.It has been a pleasure to welcome you and we hope that in the near future you will stay again at any Ilunion Hotels company hotel.

10/10 優異

Jade

讚好:整潔度、職員與服務和住宿狀況
Very petty
於 2024 年 4 月住了 6 晚
Sonia Bondia hotel director 於 2024年5月10日的回應
Dear Jade,First of all, we would like to thank you for the trouble you have taken to convey his rating of his stay at our Ilunion Barcelona hotel.We are happy to know that everything will exceed his expectations.

8/10 不錯

jenny

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Yes
於 2024 年 4 月住了 5 晚
Sonia Bondia hotel director 於 2024年5月10日的回應
Dear Jenny,First of all, we would like to thank you for the trouble you have taken to convey his rating of his stay at our Ilunion Barcelona hotel.We are happy to know that everything will exceed his expectations.

8/10 不錯

Delia

家人同遊, 多人同遊
讚好:整潔度和職員與服務
We did not have hot water for two days when we were there but it was fixed ultimately a day before we left.
於 2024 年 4 月住了 2 晚
Sonia Bondia hotel director 於 2024年5月10日的回應
Dear Delia,We apologize for the inconvenience caused with the hot water. We suffer from a general problem.

4/10 欠佳

Parminder

多人同遊
不滿:職員與服務和設施服務
The hotel is old and dated wich isnt clearly visable at first but the rooms show this. The staff dont really go out the way to help. I asked for 2 glasses and they gave me paper cups, as a hotel i belive standards should be higher. Breakfast was standard and i skipped it 3/5 mornings. Over all ciuld do better.
於 2024 年 4 月住了 4 晚
Sonia Bondia Hotel Director 於 2024年5月7日的回應
Dear Parminder,First of all we would like to apologize for the inconvenience he has encountered during his stay. We have taken note of everything that happened so that it does not happen again.We send you greetings from the hotel's team of workers.

8/10 不錯

Maria Jesus

商務旅客
The location
於 2024 年 4 月住了 1 晚
Sonia Bondia Hotel Director 於 2024年4月25日的回應
Estimada Maria Jesus,En primer lugar quisiéramos agradecerle las molestias que se ha tomado en transmitir su opinión sobre su estancia en nuestro hotel Ilunion Barcelona. Nos alegra saber que todo haya sido de su agrado, esperamos que en un futuro próximo vuelva a hospedar en cualquier hotel Ilunion Hotels.

10/10 優異

Alex

於 2024 年 4 月住了 3 晚
Sonia Bondia Directora del hotel 於 2024年5月16日的回應
Estimado Alex, En primer lugar quisiéramos agradecerle las molestias que se ha tomado en transmitir su puntuación sobre su estancia en nuestro hotel Ilunion Barcelona. Nos alegra saber que todo fuera correcto. Ha sido un placer tenerle en nuestras instalaciones!!

2/10 很差

Branimir

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Wir waren 5 Tage in diesem Hotel, die Sauberkeit ist ein Horror! Die Putzkräfte haben oft vergessen die Handtücher auszuwechseln, die Dusche war einfach nur ekelhaft und nicht geputzt, die Spiegeln wurden auch nicht geputzt genau so wie der Boden. Der Abfluss war verstopft und keiner kümmert sich darum. In allen Ecken schimmelt es fast vor lautet Dreck. Die Fenster sind komplett undicht. Also an alle die hier vor hatten zu buchen, bitte macht es nicht, auf den Bildern ist das alles nicht ersichtlich. Das Hotel hat maximal 2 Sterne verdient wenn überhaupt, verstehe nicht voher die 4 Sterne kommen!!!!
於 2024 年 4 月住了 5 晚
Sonia Bondia Hotel Director 於 2024年4月25日的回應
Dear Branimir,First of all, we would like to apologize for the inconveniences he has encountered during his stay at our Ilunion Barcelona hotel.We take note of everything that happened to improve it and continue growing as a company.Receive a cordial greeting from the hotel's team of workers.

10/10 優異

Stacey

於 2024 年 4 月住了 4 晚
Sonia Bondia Hotel Director 於 2024年5月16日的回應
Dear Stacey,We would like to thank you for the trouble you have taken to convey her rating of her stay at our Ilunion Barcelona hotel. We are glad to know that everything was to her liking.It has been a pleasure to welcome you to our facilities.Receive a cordial greeting from the team of workers!!

6/10 一般

Linda

於 2024 年 4 月住了 4 晚
Sonia Bondia- Directora del hotel 於 2024年5月12日的回應
Estimada Linda, En primer lugar quisiéramos agradecerle las molestias que se ha tomado en transmitir su puntuación sobre su estancia en nuestro hotel Ilunion Barcelona. Ha sido un placer recibirla en nuestras instalaciones y esperamos que en un futuro próximo vuelva a hospedarse en cualquier hotel de la compañía ILUNION HOTELS.

10/10 優異

Vadim

家人同遊
Great hotel and location
於 2024 年 4 月住了 4 晚
Sonia Bondia Hotel Director 於 2024年4月20日的回應
Dear Vadim,We are happy to know that you enjoyed your stay at our Ilunion Barcelona hotel, especially that you liked both the facilities and the location of the hotel.It has been a pleasure to welcome you to our facilities, we hope that in the near future you will stay again in any hotel of the Ilunion Hotels company.

8/10 不錯

Markus

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Relativ nah am Strand. Nur wenige Minuten. Schönes Hotel mit Pool. Leider ist der Pool nicht beheizt. Personal war freundlich
於 2024 年 4 月住了 5 晚
Sonia Bondia Hotel Director 於 2024年4月20日的回應
Dear Markus,We are happy to know that you enjoyed your stay at our Ilunion Barcelona hotel, especially that you will like the location, the facilities and the friendliness of the hotel staff.It has been a pleasure to receive you in our facilities and we hope that in the near future you will stay again in any hotel of the Ilunion Hotels company.

8/10 不錯

anthony

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Nice hotel. Walkable to food and sites.
於 2024 年 3 月住了 3 晚
Sonia Bondia Hotel director 於 2024年4月9日的回應
Dear Anthony,We are happy to know that you will enjoy your stay at our Ilunion Barcelona hotel.It has been a pleasure to receive you in our facilities, we hope that in the near future you will stay again in any hotel of the Ilunion Hotels company.

10/10 優異

Melanie

讚好:整潔度、職員與服務和住宿狀況
Great place.
於 2024 年 3 月住了 7 晚
Sonia Bondia Hotel director 於 2024年4月9日的回應
Dear Melanie, We are happy to know that you will enjoy your stay at our Ilunion Barcelona hotel.It has been a pleasure to receive you in our facilities, we hope that in the near future you will stay again in any hotel of the Ilunion Hotels company.

6/10 一般

Sharon

親子同遊
讚好:設施服務和住宿狀況
不滿:職員與服務
Its a beautiful hotel near the beach, its a little too off the beaten path for me. The metro and mall is within walking distance. Your only 4 metro stops from la rambla. It's a quiet area with nice restaurants and shops ,just 1 block away from the hotel. I was not impressed with housekeeping several times they did not clean my room, the teabags and sugar was never replaced. When i called the front desk they handled it immediately. If you want a peaceful experience this is the hotel to visit.
於 2024 年 2 月住了 8 晚
Sonia Bondia Hotel Director 於 2024年3月11日的回應
Dear Sharon,First of all, we would like to thank you for the trouble you have taken to convey your opinion about her stay at our Ilunion Barcelona hotel.We are glad to know that you will like the location, but we apologize for the inconvenience you experienced during your stay with housekeeping.It has been a pleasure to receive you in our facilities and we hope that in the near future you will trust us again and stay at any hotel of the Ilunion Hotels company.

8/10 不錯

Graham

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚
Sonia Bondia Hotel Director 於 2024年3月11日的回應
Dear Graham,First of all, we would like to thank you for the trouble you have taken to convey his rating of his stay at our Ilunion Barcelona hotel.We are glad to know that everything was to his liking.It has been a pleasure to welcome you to our facilities and we hope that in the near future you will stay at any Ilunion Hotels company hotel again.

10/10 優異

Malcolm

讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice clean hotel with good facilities and polite and friendly staff. Not much to do in the immediate vicinity, but within easy walking distance of the beachfront, and good public transport links with bus stops nearby and Llacuna metro station within 10 minutes walk as well.
於 2024 年 2 月住了 4 晚
Sonia Bondia Hotel Director 於 2024年3月5日的回應
Dear Malcolm,We are happy to know that you had a pleasant stay at our Ilunion Barcelona hotel, especially that you will like both the cleanliness and the treatment by the staff.It has been a pleasure to welcome you to our facilities and we hope that in the near future you will stay at any Ilunion Hotels company hotel again.

10/10 優異

Annie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Sonia Bondia Director of the hotel 於 2024年2月22日的回應
Dear Annie,We are glad to know that you enjoyed your stay at our Ilunion Barcelona hotel.For us it is essential to know first-hand the opinion of our guests.It has been a pleasure to receive you in our facilities and we hope that in the future you will stay again in any hotel of the Ilunion Hotels company.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 4 晚
Sonia Bondia Directora del hotel 於 2024年2月22日的回應
Estimado cliente, Nos alegra saber que su estancia en nuestro hotel Ilunion Barcelona ha sido de su agrado. Para nosotros es fundamental conocer de primera mano la opinión de nuestros clientes. Reciba un cordial saludo de parte del equipo del hote.

10/10 優異

Joseph

讚好:整潔度、職員與服務、設施服務和住宿狀況
Stayed at this hotel for 5 nights, was a great experience, staff was friendly and the hotel looked great like exactly like the images and the room was perfect for me. Cleaners came almost everyday and cleaned my room. Gym is quite small but adequate, the swimming pool isn’t really used often but it’s really nice in the day. Would definitely recommend and is a 10min walk to the beach and has a station nearby
於 2024 年 1 月住了 5 晚
Sonia Bondia Hotel Director 於 2024年2月14日的回應
Dear Joseph,First of all, we would like to thank you for the trouble you have taken to convey his opinion about his stay at our Ilunion Barcelona hotel.We are happy to know that you will like both the treatment by the staff and the hotel facilities.It has been a pleasure to receive you in our facilities, we hope that in the near future you will stay again in any hotel of the Ilunion Hotels company.

10/10 優異

Thomas Lothar

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Ein sehr schönes ruhiges Hotel. Sehr gut mit den öffentlichen Verkehrsmittel erreichbar. Freundliche nette Bedienung, Personal sehr zuvorkommend, ein richtig schönes Urlaubshotel. Sehr empfehlenswert.
於 2024 年 1 月住了 3 晚
Sonia Bondia Hotel Director 於 2024年2月14日的回應
Dear Thomas,We are happy to know that you enjoyed your stay at our Ilunion Barcelona hotel, and we are especially happy to know that you will like both the hotel facilities and the treatment by the staff.It has been a pleasure to welcome you to our facilities and we hope that in the near future you will stay at any Ilunion Hotels company hotel again.

6/10 一般

Kenneth

商務旅客
讚好:職員與服務
Bruger hotellet jævnligt men oplevede denne gang utrolig meget larm på gangen. Træls at få enkeltseng når man bestiller dobbeltseng og hotellet langt fra er fuldt.
於 2024 年 1 月住了 2 晚
Sonia Bondia Hotel Director 於 2024年2月14日的回應
Dear Kenneth,First of all, we would like to thank you for the trouble you have taken to convey his opinion about his stay at our Ilunion Barcelona hotel.It has been a pleasure to receive you in our facilities, we hope that in the near future you will stay again in any hotel of the Ilunion Hotels company.

10/10 優異

René

Alles perfekt
於 2024 年 1 月住了 3 晚
Sonia Bondia Directrice de l'Hôtel 於 2024年1月22日的回應
Cher René,Nous sommes heureux de savoir que vous avez apprécié votre séjour dans notre hôtel Ilunion Barcelone. Nous sommes heureux de savoir que tout a dépassé vos attentes.Ce fut un plaisir de vous accueillir dans nos installations et nous espérons que dans un avenir proche vous séjournerez à nouveau dans n'importe quel hôtel de la société Ilunion Hotels.

8/10 不錯

Hao

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 4 晚
Sonia Bondia Hotel director 於 2024年1月22日的回應
Dear Customer,First of all, we would like to thank you for the trouble you have taken to transmit your rating about your stay at our Ilunion Barcelona hotel. We are glad to know that everything was to your liking.It has been a pleasure to welcome you to our facilities and we hope that in the near future you will stay at any Ilunion Hotels company hotel again.

8/10 不錯

Flavio

讚好:整潔度、職員與服務和客房舒適度
於 2023 年 12 月住了 6 晚
Sonia Bondia Directora del hotel 於 2024年1月22日的回應
Estimado Flavio, En primer lugar quisiéramos agradecerle las molestias que se ha tomado en transmitir su puntuación sobre su estancia en nuestro hotel Ilunion Barcelona. Nos alegra saber que todo ha sido de su agrado. Ha sido un placer recibirle en nuestras instalaciones. Reciba un cordial saludo.

6/10 一般

Frances

於 2023 年 12 月住了 2 晚
Sonia Bondia Directora del hotel 於 2024年1月22日的回應
Estimado Frances, En primer lugar quisiéramos agradecerle las molestias que se ha tomado en transmitir su puntuación sobre su estancia en nuestro hotel Ilunion Barcelona. Ha sido un placer recibirle en nuestras instalaciones, esperamos que en un futuro próximo vuelva a hospedarse en cualquier hotel de la compañia Ilunion Hotels.

10/10 優異

Huanjie

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean room and friendly service
於 2023 年 12 月住了 3 晚
Sonia Bondia 於 2023年12月21日的回應
Dear Huanjie,We are delighted to hear that you enjoyed your stay at our Hotel ILUNION BARCELONA. Our guests' happiness is what motivates us to keep up the good work every day.We place great importance on finding out our guests' opinion to offer the best service posible and keep growing as a company.We hope that when you visit Barcelona again, we can receive you again at our Hotel or to another Hotel of ILUNION HOTELS company.Sincerely yours,Sonia Bondia, Hotel Manager

10/10 優異

Mihaela

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Probably one of the best 4 star so far. Loved the eco friendly approach and the room was quite spacious and comfortable. Service was beautiful and we will be looking to book Ilunion hotels very soon.
於 2023 年 12 月住了 3 晚
Sonia Bondia Hotel Director 於 2023年12月10日的回應
Dear Mihaela,First of all, we would like to thank you for the trouble you have taken to convey your opinion about her stay at our Ilunion Barcelona hotel.We are happy to know that your entire stay went as planned and that we are considered one of the best 4-star hotels is quite an honor.For us, knowing the opinion of our guests is essential to continue growing as a hotel within the Ilunion Hotels company. It has been a pleasure to receive you in our facilities and we hope that when you return to Barcelona you will trust us again!!Receive a cordial greeting from the hotel's team of workers.

10/10 優異

Michell

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good stay
於 2023 年 11 月住了 5 晚
Sonia Bondia Hotel Director 於 2023年12月4日的回應
Dear Michelle,First of all, we would like to thank you for the trouble you have taken to convey his opinion about his stay at our Ilunion Barcelona hotel.We are glad to know that everything was to your liking, it has been a pleasure to receive you in our facilities and we hope to do so again in the near future.Receive a cordial greeting from the hotel team.

10/10 優異

Zoltán

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
A személyzet nagyon kedves és segítőkész. Rugalmasak, utazás előtt pár nappal bővült csapatunk, gond nélkül megoldották. A reggeli bőséges volt nagy választékkal, folyamatosan pótolták, azonnal reagáltak minden igényre. Szobák rendezettek, tiszták, edzőterem non-stop nyitva, nyugodt környék, busz a szálló mellett, metro két sarokra, Ha legközelebb Barcelonába megyek, tuti ezt választom!
於 2023 年 11 月住了 2 晚
Sonia Bondia Hotel Director 於 2023年12月4日的回應
Dear Zoltán,We are happy to know that everything was to your liking, especially that you will like the treatment by the staff as well as the breakfast and the location of the hotel.It has been a pleasure to receive you at our Ilunion Barcelona hotel, we hope that you will trust us again in the near future.Thank you and receive a cordial greeting from the hotel team.

10/10 優異

Hallam

讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved the location. Not the hustle and bustle of the central city area, yet in easy reach of the city centre (bus, metro - Llacuna station, even walking), and of course - a leisurely stroll down to the beachfront. Poblenou Rambla - bars and restaurants a plus. Hotel staff friendly too.
於 2023 年 11 月住了 3 晚
Sonia Bondia Hotel Manager 於 2023年11月17日的回應
Dear Hallam,We are glad to know that you enjoyed your stay at our hotel. We are especially happy to know that you will like both the location and the hotel staff.It has been a pleasure to welcome you to our facilities and we hope to do so again in the near future.Receive a cordial greeting from the staff.

10/10 優異

Felix

讚好:整潔度、職員與服務和客房舒適度
Perfecta experiencia
於 2023 年 11 月住了 3 晚
Sonia Bondia Directora de hotel 於 2023年11月17日的回應
Estimado Felix, En primer lugar quisiéramos agradecerle las molestias que se ha tomado en transmitir su puntuación sobre su estancia en nuestro hotel Ilunion Barcelona. Nos alegra saber que todo ha sido de su agrado, esperamos volver a hacerlo en un futuro próximo. Reciba un cordial saludo de parte de todo equipo.

10/10 優異

Fabrizio

於 2023 年 11 月住了 4 晚
Sonia Bondia Hotel Manager 於 2023年11月17日的回應
Dear Fabrizio,First of all, we would like to thank you for the trouble you have taken to convey his rating of his stay at our Ilunion Barcelona hotel.We are happy to know that everything has been to his liking. It has been a pleasure to welcome you to our facilities and we hope to do so again in the near future.

10/10 優異

Lyubomir

於 2023 年 11 月住了 2 晚
Sonia Bondia Hotel Director 於 2023年12月4日的回應
Dear Lyubomir,We would like to thank you for the trouble you have taken to convey his rating of his stay at our Ilunion Barcelona hotel.It has been a pleasure to welcome you to our facilities and we hope that you will trust us again in the near future.Receive a cordial greeting from the hotel team.

10/10 優異

REINALDO

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excelente
Excelente hotel. El conforto de la cama maravilloso. Muy bien ubicado
於 2023 年 10 月住了 5 晚
Sonia Bondia Directora del hotel 於 2023年11月4日的回應
Estimado Reinaldo,Nos alegra saber que la estancia en nuestro hotel Ilunion Barcelona ha sido de su agrado. Especialmente nos alegra saber que le gustara tanto la cama como la ubicación del hotel. Esto nos ayuda a seguir trabajando en la misma línea cada día. Para nosotros es fundamental conocer de primera mano la opinión de nuestros clientes y ofrecer el mejor servicio posible para crecer como compañía. Ha sido un placer recibirlo siempre y deseamos volver a recibirles en un futuro próximo en cualquiera de los hoteles de nuestra compañía Ilunion Hotels.

8/10 不錯

Fatiha

親子同遊
讚好:職員與服務和設施服務
不滿:整潔度和住宿狀況
Hôtel bien situé, avec restauration et transport à proximité. Lieu sûr.... La literie est absolument à revoir!!! Chambre d hôtel assez poussiéreuse. Il manque l eclairage de la piscine même si ce fut un sejour en automne. Nous n avons pas dîné le soir à l hôtel car le menu n était pas assez varié. Quel dommage !
於 2023 年 10 月住了 3 晚
Sonia Bondia Hotel Director 於 2023年11月3日的回應
Chère Fatiha,Nous sommes heureux de savoir que vous avez apprécié votre séjour dans notre hôtel Ilunion Barcelone. Nous sommes particulièrement heureux de savoir que vous apprécierez la chambre d'hôtel. Cela nous aide à continuer à travailler chaque jour dans le même sens.Nous sommes désolés que la propreté de votre chambre ne dépasse pas vos attentes. Nous prenons note de ce qui s'est passé pour le corriger au plus vite et continuer à nous améliorer de jour en jour.Pour nous, il est essentiel de connaître de première main l’opinion de nos clients et d’offrir le meilleur service possible pour grandir en tant qu’entreprise.Ce fut toujours un plaisir de vous recevoir et nous espérons vous accueillir à nouveau prochainement dans l'un des hôtels de notre société Ilunion Hotels.

8/10 不錯

Deb

於 2023 年 10 月住了 1 晚
Sonia Bondia Hotel Director 於 2023年11月3日的回應
Dear Deb,First of all, we would like to thank you for the trouble you have taken to share your review of his stay at our Ilunion Barcelona hotel.We are glad to know that everything was to your liking, we hope that you will trust us again in the near future.Receive a cordial greeting from all the hotel staff.

10/10 優異

Andrew

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice modern facility. Staff was great, accommodations and breakfast were exceptional. Area around hotel was nice especially Blvd. graffiti was the only setback, but that is everywhere
於 2023 年 10 月住了 2 晚
Sonia Bondia Hotel Director 於 2023年10月31日的回應
Dear Andrew,We are delighted to hear that you enjoyed your stay at our Hotel ILUNION Barcelona. Our guests’ happiness is what motivates us to keep up the good work every day.We place great importance on finding out our guests’ opinion to offer the best service possible and keep growing as a company.We hope that when you visit Barcelona again, we can receive you at our hotel or at another hotel of the Ilunion Hotels company.Sincerely yours,Sonia Bondia Hotel Director

10/10 優異

Unnur

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Sonia Bondia Hotel Director 於 2023年10月27日的回應
Dear Unnur,First of all, we would like to thank you for the trouble you have taken to share his rating of your stay at our Ilunion Barcelona hotel. We are glad to know that you enjoyed your stay, this helps us to continue working in the same vein every day.It has always been a pleasure to receive you and we hope to welcome you again in the near future at any of the hotels of our company Ilunion Hotels.

4/10 欠佳

Gordon (Cypress)

於 2023 年 10 月住了 3 晚
Sonia Bondia Hotel Manager 於 2023年11月17日的回應
Dear Gordon,First of all, we would like to thank you for the trouble you have taken to convey his opinion about his stay at our Ilunion Barcelona hotel.It has been a pleasure to welcome you to our facilities and we hope to do so again in the near future.

10/10 優異

Tarik

讚好:整潔度、職員與服務和住宿狀況
Limpieza
於 2023 年 10 月住了 1 晚
Sonia Bondia Hotel Director 於 2023年10月27日的回應
Dear Tarik,First of all, we would like to thank you for the trouble you have taken to share his rating of your stay at our Ilunion Barcelona hotel. We are glad to know that you enjoyed your stay, especially that you liked the cleanliness.It has always been a pleasure to receive you and we hope to welcome you again in the near future at any of the hotels of our company Ilunion Hotels.

6/10 一般

Anuska Kaisa

家人同遊
讚好:整潔度、職員與服務和住宿狀況
General appearance and room was good. Breakfast was very good Nice pool on the roof. - The bottom of the bathtub was broken and there was moisture on the ceiling of the shower room, which caused the paint to peel off - the air conditioner made a loud noise
於 2023 年 10 月住了 3 晚
Sonia Bondia Hotel Director 於 2023年10月27日的回應
Dear Anuska,We are glad to know that you enjoyed your stay at our Ilunion Barcelona hotel. We are especially happy to know that you will like both the room and the hotel facilities. This helps us to continue working along the same lines every day.We are sorry that you had maintenance issues in the room. We take note of your experience to correct it as soon as possible and continue improving day by day.For us it is essential to know first-hand the opinion of our clients and offer the best possible service to grow as a company.It has always been a pleasure to receive you and we hope to welcome you again in the near future at any of the hotels of our company Ilunion Hotels.

10/10 優異

ESTER

於 2023 年 10 月住了 4 晚
Sonia Bondia Directora de hotel 於 2023年11月17日的回應
Estimada Ester, En primer lugar quisiéramos agradecerle las molestias que se ha tomado en transmitir su puntuación sobre su estancia en nuestro hotel Ilunion Barcelona. Nos alegra saber que todo ha sido de su agrado. Ha sido un placer recibirla en nuestras instalaciones, esperamos volver a hacerlo en un futuro próximo.

10/10 優異

kenneth

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚
Sonia Bondia Director of the hotel 於 2023年10月21日的回應
Dear Kenneth,First of all, we would like to thank you for the trouble you have taken to transmit the rating of his stay at our Ilunion Barcelona hotel. We are happy to know that everything has been to his liking.For us it is essential to know first-hand the opinion of our clients, to be able to continue working in the same line day by day.It has been a pleasure to host you at our hotel and we hope to do so again in the near future.Receive a cordial greeting from all the hotel staff.

6/10 一般

KENJI

伴侶同遊
讚好:職員與服務
地図上には駅前にあるはずだが、タクシーをつかった、歩いて7分ぐらいだがはじめは分からない。
於 2023 年 9 月住了 2 晚
Sonia Bondia - Hotel Manager 於 2023年10月13日的回應
Dear Kenji,First of all, we would like to thank you for the trouble you have taken to convey your opinion about his stay at our Ilunion Barcelona hotel.For us it is essential to know first-hand the opinion of our clients. We hope that everything went well and that you will trust us again in the near future.Receive a cordial greeting from the entire hotel team.

10/10 優異

Peter

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Improvement area is the breakfast and coffe, not so fresh.
於 2023 年 10 月住了 2 晚
Sonia Bondia Hotel Director 於 2023年10月31日的回應
Dear Peter,We are delighted to hear that you enjoyed your stay at our Hotel ILUNION Barcelona. Our guests’ happiness is what motivates us to keep up the good work every day.We place great importance on finding out our guests’ opinion to offer the best service possible and keep growing as a company.We hope that when you visit Barcelona again, we can receive you at our hotel or at another hotel of the Ilunion Hotels company.Sincerely yours,