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"I booked an accessible room as I was travelling with my mother who has a wheelchair. Disabled parking bays right next to reception and plenty of parking, all free made arrival easy. The room was spacious enough for the wheelchair and the roll in shower with seat had great water pressure. Pull cords in bedroom and bathroom. Lowered basin etc. Beds were very comfortable. We needed a fridge to store my Mums insulin, they let us use the hotel fridge. We were severely delayed by the M25 closure and arrived after midnight. I kept Laura on the front desk updated and advised we would not arrive until 1am. So glad we booked this hotel and not a small hotel or BnB as arriving after midnight would have been a huge issue. The hotel has 24hr manned front desk and we received a warm welcome from Brendan. The staff in the hotel are fantastic and cannot do enough for you. I have been an IHG member since 2010 and can say whoever trained the staff here knows exactly what the word Hospitality means to guests! A big thank you to the staff and management and we will certainly return. "

"Lovely view,s along the canal "

"We had a great stay the staff went above and beyond to help and so friendly, a special mention to the lady on reception when we arrived on Fri 8th Aug she had dark hair in a pony tail such a breath of fresh air and just so lovely and helpful ❤️"

"Fabulous value for money."

"Friendly and efficient staff. Room clean and in good condition. Powerful shower. Comfy bed with quality linens. Wide range of choice at breakfast. All in all, a great stay at a very reasonable price. "

"Great service as always from friendly staff "

"For a budget hotel, this is a great choice. The rooms are small but cleverly designed so that you have everything you need. The lighting makes the rooms feel very cosy. The room was incredibly clean. The staff were friendly and incredibly hard working. It was a lovely stay. "

"Lovely experience once again, friendly and helpful staff. Amazing location and pet friendly too."

"Excellent staff service "