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Planet Holiday Hotel & Residence

4.0 star property
Boardwalk/promenade hotel with 4 restaurants and full-service spa

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Photo gallery for Planet Holiday Hotel & Residence

Lobby
Staircase
Exterior
Lobby sitting area
Ballroom
Planet Holiday Hotel & Residence offers therapeutic spa services like aromatherapy, massage, and reflexology. Conveniently near Nagoya Hill Mall and Harbour Bay Ferry Terminal, guests can dine at four restaurants or enjoy cocktails by the outdoor pool with attentive staff service.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room

7.4 out of 10
Good
(8 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Deep-soaking bath
Private bathroom
Free bottled water
  • 327 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 1 Double Bed

View all photos for Executive Suite

Premium bedding, in-room safe, desk, iron/ironing board

Executive Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
15 bedrooms
Premium bedding
Bathrobes
  • 516 sq ft
  • 15 bedrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premium bedding, in-room safe, desk, iron/ironing board

Premier Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Premium bedding
Deep-soaking bath
Private bathroom
  • 517 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Suite

Bathroom

Premier Suite

  • Sleeps 2

View all photos for Deluxe Room Triple

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room Triple

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Deep-soaking bath
Private bathroom
Free bottled water
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Adjoining Deluxe Room

Premium bedding, in-room safe, desk, iron/ironing board

Adjoining Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Deep-soaking bath
Private bathroom
  • 603 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room (B2B)

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room (B2B)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Deep-soaking bath
Private bathroom
Free bottled water
  • 323 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed OR 1 Double Bed

View all photos for Executive Suite

Premium bedding, in-room safe, desk, iron/ironing board

Executive Suite

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room

  • Sleeps 2

View all photos for Deluxe Triple Room

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Triple Room

  • Sleeps 3
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About the area

Map
Jl. Raja Ali Haji, Sei Jodoh, Batam, 29432

What's nearby

  • Nagoya Hill Mall - 8 min walk - 0.7 km
  • Harbour Bay Ferry Terminal - 17 min walk - 1.4 km
  • Grand Batam Mall - 2 min drive - 2.3 km
  • BCS Mall - 3 min drive - 2.6 km
  • Batam Centre Ferry Terminal - 8 min drive - 8.2 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 20 min drive

Restaurants

  • ‪Pondok Batam Kuring - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Top 21 Resto & Lounge - ‬2 min walk
  • ‪The Last Pub - ‬5 min walk
  • ‪Café de Venus - ‬1 min walk

About this property

Planet Holiday Hotel & Residence

Upscale hotel near Nagoya Hill Mall
Close to Harbour Bay Ferry Terminal, Planet Holiday Hotel & Residence provides a nightclub, a coffee shop/cafe and dry cleaning/laundry services. Indulge in reflexology, aromatherapy and a massage at Natural, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), a free local area shuttle and concierge services
  • Luggage storage, a banquet hall and newspapers in the reception
Room features
All 282 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Similar properties

Outdoor pool, open 6:00 AM to 6:00 PM, pool loungers

Four Points by Sheraton Batam

  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 140 reviews
The price is HK$495
HK$599 total
includes taxes & fees
1 Dec - 2 Dec
Four Points by Sheraton Batam

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free area shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 110,000 for adults and IDR 60,000 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Arirang
  • De Venus
  • KK Sky View
  • Shiang Palace

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • On the boardwalk/promenade

Full-service spa

  • Aromatherapy
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 110000 for adults and from IDR 60000 for children
  • Airport shuttle fee: IDR 150000 per vehicle
  • Rollaway bed fee: IDR 350000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Planet Holiday Hotel Batam
Planet Holiday Hotel
Planet Holiday Batam
Planet Holiday
Planet Holiday & Batam
Planet Holiday Hotel & Residence Hotel
Planet Holiday Hotel & Residence Batam
Planet Holiday Hotel & Residence Hotel Batam

Frequently asked questions

Does Planet Holiday Hotel & Residence have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Planet Holiday Hotel & Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking at Planet Holiday Hotel & Residence?

Self-parking is free at this property.

What time is check-in at Planet Holiday Hotel & Residence?

Check-in start time: 2 PM; check-in end time: 6 AM.

What time is check-out at Planet Holiday Hotel & Residence?

Checkout is at noon.

Does Planet Holiday Hotel & Residence provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of IDR 150000 per vehicle applies.

Where is Planet Holiday Hotel & Residence located?

Situated on the boardwalk, this spa hotel is within 1 mile (2 km) of Nagoya Hill Mall and Harbour Bay Ferry Terminal. Grand Batam Mall and BCS Mall are also within 2 miles (3 km).

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Reviews

Planet Holiday Hotel & Residence Reviews

8.2

Very good

8.0

Cleanliness

7.8

Location

8.4

Staff & service

7.0

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 112 out of 292 reviews
Rating 8 - Good. 119 out of 292 reviews
Rating 6 - Okay. 36 out of 292 reviews
Rating 4 - Poor. 17 out of 292 reviews
Rating 2 - Terrible. 8 out of 292 reviews

Reviews

10/10 Excellent

Kader Sultan Mohamed Asaraffali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome 👍
Stayed 2 nights in Sep 2025

10/10 Excellent

Mohamad Dali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travel with my wife and she's satisfied with the premises. Look forward to book again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Poovan

Nice
Stayed 2 nights in Mar 2025

10/10 Excellent

KAH LOKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff all around
Stayed 5 nights in Nov 2023

10/10 Excellent

Tong Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money.

4/10 Poor

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No car park space. Limited seat at bfast. Noisy during night when sleeping
Stayed 3 nights in Apr 2025

6/10 Okay

paul

Disliked: Amenities
It needs a good few $ spending on it. Carpet and bathroom in bad condition.
Stayed 7 nights in Mar 2025

4/10 Poor

Jia Mei

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
**Disappointing Stay – Safety and Service Issues** We stayed in a triple room for two nights but only received amenities for two. The air conditioner couldn’t be switched to heating, and the bathroom was poorly designed. Water spread across the floor after showering due to a single drain near the toilet and a broken ventilation fan. My sister slipped, which scared my elderly mother. We tried calling to report the issue, but the phone didn’t work. After going to the front desk, staff sent someone quickly. Only the phone was fixed—none of the other problems were addressed. The ventilation was centrally controlled and turned off while the floor was still wet. We were told to call room service just to get extra carpets. A room change was requested but never arranged. The shuttle bus only runs on Fridays and Saturdays, which was inconvenient. Overall, poor facilities and lack of proper support made the stay very disappointing.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the club was a bit loud. We were at level 12 but could still hear it.
Stayed 2 nights in Aug 2024

4/10 Poor

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air cons not cold. Bfast no seat at first floor. Car park no space for parking
Stayed 1 night in Jan 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Hotel is a bit old but nice enough. Pool area smaller than pictures show. No beer in Hotel or pool side so if you like a beer at the pool dont book here!
Stayed 1 night in Jun 2023

4/10 Poor

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lousy hotel

Limited parking space. Bfast got no seat. Room service was bad. Always no cleaning room when out and was informed the room service guys and front counter.
Stayed 3 nights in Aug 2024

6/10 Okay

Seah

Disliked: Staff & service, property conditions & facilities
Basin was slow for drainage water. Toilet bowl flushing was bad.
Stayed 4 nights in Jan 2023

10/10 Excellent

Poovan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Yutaka

Liked: Cleanliness, amenities, property conditions & facilities
大通りに面した部屋でしたが夜中までバイクの音がうるさくて大変でしたが快適でした 騒音が苦手な人は大通りと逆側を指定すべきです
Stayed 2 nights in Jul 2025

10/10 Excellent

Mohamed Kotharisa

Liked: Cleanliness, property conditions & facilities
Good stay n very prompt setvice from house keeping..
Stayed 1 night in May 2025

10/10 Excellent

Yutaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay after upgrade room
Stayed 1 night in Apr 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style hotel motel . Great service and very good food
Stayed 9 nights in Apr 2025

10/10 Excellent

Poovan

Liked: Cleanliness, staff & service, property conditions & facilities
One of the hotels with a bathtub in Batam area.
Stayed 1 night in Feb 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location hotel

Hotel location is good, near harbour, and good seafood restaurant
Stayed 2 nights in Jan 2025

6/10 Okay

desmond

Liked: Staff & service
Breakfast variety too limited My room can hear outside ppl talking even walking. They posted have pool table but staff say they have remove it very disappointed
Stayed 2 nights in Jan 2025

8/10 Good

Seah

Liked: Staff & service, property conditions & facilities, room comfort
Limited dining seats during bfast time. None parking space for the staying at htl
Stayed 1 night in Dec 2024

6/10 Okay

Mohamad Halim

Disliked: Property conditions & facilities
Old Hotel
Stayed 3 nights in Nov 2024

4/10 Poor

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities
Got no seats at ground floor during breakfast time. Limited car park space. Room service was very late. No towel after the room service. Must ask then got towels .
Stayed 2 nights in Nov 2024

10/10 Excellent

Hideki

Liked: Cleanliness, staff & service, property conditions & facilities
今回部屋をグレードアップしてくれて大変満足しました。
Stayed 1 night in Oct 2024