Dickinson Bayou Golf Course Hotels

"I had a pleasant stay"

"We have stayed at this Home2suites location in Texas City multiple times and cannot recommend enough. Very clean, safe and convenient for those cruising out of Galveston. Approximately 20 minute drive to the port."

"Clean rooms"

"To start with the girl at the desk had no idea about anything everything we ask her she told us she did not know i.e. what do they serve for breakfast? She said I have no clue. I work nights none of my concern second, our TV would not work. I explained to her that it would not work. She told me I didn’t know what I was talking about. She would come fix it. She came to our room. It was not fixable. Someone had unhooked the HDMI cable. She had to call her boss and work through it over the phone never apologize for being rude or for telling me I didn’t know what I was doing. Next thing we go to the swimming pool she tells us this hot tub is not working and the swimming pool is not heated so therefore we could not use the pool or the hot tub. Our bathtub was dirty. Look like someone had taken a shower in it right before we got there. The bed line still look clean. The room was stable, but it smelt like mildew. "

"It was clean and friendly staff but the time smell bad. "

"The room was spacious. It definitely had a moldy smell and we had a big roach surprise us when we were eating dinner."

"We needed extra pillows and were easily able to get them. They were so comfy too!"

"It was fairly clean , had microwave , staff was not rude . Enjoyed our stay !"

"DO NOT. I repeat do NOT stay at this hotel, especially room 208!! I found bed bugs in the bed, checked out and left. It has now been almost 4 weeks and I am still fighting them for a refund! The hotel puts it off on hotels.com/3rd party because it was a prepaid booking and hotels.com keeps saying the hotel isn’t responding to there attempts for communication. At this point prepaid booking or not, the hotel has received payment for the stay that I cut short. I only asked for a refund, they are lucky I didn’t ask for reimbursement for what I was out to treat the belongings I couldn’t replace or of my car (since my luggage had to be put in it) or replacement costs for anything I just trashed instead of chancing taking back. The entire situation has been handled extremely poorly. I’m leaving one picture of the bites that woke me up. If you feel you need more proof I have more photos as well as screenshots of emails from the hotel acknowledging the presence of bed bugs. "