“The vending machines look really nice, but they don’t work. They charged my card 8x. I called the hotel to figure out what happened. The first gentleman dismissed it, and said it wasn’t a big deal. They’ll just “fall off”. I waited a week, and they didn’t. I called back again and talked to the GM. She kept interrupting me while I was speaking. She seemed so bothered that I called about something so minuscule. I will have to wait weeks for them to do anything. The stay itself was okay. The pool……
“The vending machines look really nice, but they don’t work. They charged my card 8x. I called the hotel to figure out what happened. The first gentleman dismissed it, and said it wasn’t a big deal. They’ll just “fall off”. I waited a week, and they didn’t. I called back again and talked to the GM. She kept interrupting me while I was speaking. She seemed so bothered that I called about something so minuscule. I will have to wait weeks for them to do anything. The stay itself was okay. The pool……
Jessica