6/10 Okay
Walid
Travelled with family
19 Sept 2023
We stayed at a pool facing duplex at this 4 star hotel in Khaldeh, Lebanon, this past summer (2023). We paid $450 per night. Overall, the view from my room was great and the overall service was acceptable. However, my friends, who came around the same time and stayed in a 5-star hotel in Beirut, paid around the same price I paid for this 4-star hotel. Positive things include the nice view, the quality of the food, and the politeness of the staff. On the negative side, my $450/night room did NOT have a shower curtain (the bathroom turned into a swimming pool whenever we took a shower) and the lack of a safe in the room. I asked about the shower curtain and I was told that all duplex rooms have the same problem because the bathrooms are too small. I was advised to go shower in the public shower (instead of my $450/night room) if I am annoyed by this situation. The food at their restaurant was very good. I (and my family) used the restaurant heavily during my stay. I even invited my family one night with a bill (including tips) north of $700. We always generously tipped all the workers. However, whenever I called for a service from the restaurant I was "pennied and dimmed" about the little things. The resort itself is clean and well maintained however the surrounding area, until you reach the entrance, is rough and ghettoish. I personally would go back to that hotel/resort but I don't think my wife would approve that.
Walid
Stayed 6 nights in Aug 2023