I experienced several frustrating issues during my stay that caused significant inconvenience. While both check-in and check-out were smooth, the overall experience was disappointing due to multiple unresolved problems.
The shower in my room was broken for two days even after I reported it, and despite this inconvenience, I was not offered a room change. Additionally, the in-room phone used to contact reception or guest services was also not working and took two days to be repaired. On top of that, the TV was not functioning and took four days to fix.
Although the staff handled check-in and check-out efficiently, these repeated maintenance issues greatly affected my comfort. The food was decent, but compared to other resorts, I felt the party atmosphere and entertainment were lacking.
Overall, the constant inconveniences during my stay overshadowed the positives and made the experience much less enjoyable than I had expected.