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瓦斯廠酒店 (前麗笙貝爾法斯特酒店)的評價

4 out of 5
瓦斯廠酒店 (前麗笙貝爾法斯特酒店)
The Gasworks, 3 Cromac Place, Ormeau Road, Belfast, Northern Ireland

評價

8.2

很好

10 分評分，優異；1000 則評價中有 407 則" "
8 分評分，不錯；1000 則評價中有 341 則" "
6 分評分，一般；1000 則評價中有 140 則" "
4 分評分，欠佳；1000 則評價中有 77 則" "
2 分評分，很差；1000 則評價中有 35 則" "

8.2/10 

整潔度

8.8/10 

職員與服務

7.8/10 

設施服務

7.8/10 

住宿狀況

7.2/10 

環保程度

評價

6/10 一般

Percy

不滿：整潔度和住宿狀況
於 2019 年 12 月住了 17 晚
FOM 於 2020年1月29日的回應
Thank you so much for your review. I hope I can welcome you back to Radisson Blu Belfast again soon. Kind regards

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 1 晚
Front Office Manager 於 2019年8月18日的回應
Thank you for choosing to stay with us on your recent visit to Belfast. I am pleased that we were able to offer you all the facilities to make your stay a comfortable one. We hope that we have the pleasure to welcome you back to Radisson Blu Belfast soon. Best Regards, Caoimhe Wylie

8/10 不錯

hsinchun

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great breakfast
Great breakfast. Very quiet. But a little far from city center.
SS 於 2018年4月22日的回應
Hi Hsinchun, Thank you for taking the time to review us and your recent stay with us. On behalf of all of us at the Radisson Blu we are thrilled that we met your expectations during your time with us. I am glad your enjoyed your time in Belfast and I hope that if your travels bring you back to the city in the future that you will come and stay with us again. All the best for now, Stephen.

10/10 優異

Angus

商務旅客
讚好：職員與服務
The staff were exceptionally pleasant. The taps in the bathroom leaked. There seemed to be a shortage of staff on in the evenings
於 2024 年 5 月住了 2 晚

10/10 優異

Ayooluwa

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I loved the room, overlooking a great view outside. Welcoming staff. Good selection of breakfast. Some parts of the bath could do with updating but otherwise love it enough to return.
於 2024 年 5 月住了 2 晚
Lynne Front Office Manager 於 2024年5月7日的回應
Hello AyooluwaMany thanks for taking the time to leave us feedback following your recent stay. Great to hear that you had such a warm welcome and were made to feel at home. I have shared your feedback with the team and passed on your comments on breakfast to the kitchen and restaurant . I hope we have the pleasure of welcoming you back again soon.

10/10 優異

Dennis

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚
Lynne Combe Front Office Manager 於 2024年5月5日的回應
Hello Dennis Thank you for sharing your review it seems we ticked all the boxes and we hope to see you again soon. Kindest Regards Lynne

8/10 不錯

Zygimantas

伴侶同遊
讚好：整潔度、職員與服務和設施服務
I liked how quiet it was but the tv never worked and both rooms for the same price were significantly different in quality and space, one was better, one was worse.
於 2024 年 4 月住了 2 晚
Lynne Combe Front Office Manager 於 2024年4月30日的回應
Hello ZygimantasThank you for your review after your recent stay with us. Its great to hear you enjoyed our location and I would like to apologise for inconvenience with the tv chrome cast I have asked both rooms to be checked by our maintenance team . We hope we get the chance to welcome you back again soon. Kindest Regards Lynne

8/10 不錯

susan

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were very helpful. The hotel was a bit tired but was very clean
於 2024 年 4 月住了 3 晚
Rebecca 於 2024年4月22日的回應
Good evening Susan, Thank you for taking the time to leave us a lovely review. I'm happy to hear you enjoyed your stay and found our team helpful. We are currently undergoing a refurbishment, I hope we will have the pleasure of welcoming you back in the future.Kind regards, Rebecca

8/10 不錯

Peter

商務旅客
讚好：整潔度和職員與服務
Was affordable in comparison to others. Walkable to the centre. Staff we're very friendly. Bathroom plug wouldn't drain, had to pull out hair from the plug to help drain it. But generally room was clean and tidy.
於 2024 年 4 月住了 2 晚
Lynne Combe Front Office Manager 於 2024年4月20日的回應
Hello Peter We appreciate your feedback and happy to hear you found us friendly and enjoyed our location. We apologise for any issue with our housekeeping and I have made our team aware. We hope we will see you again soon. Kindest Regards Lynne

2/10 很差

Ciaran

伴侶同遊
讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
Was clean and the staff were friendly however the bed was 2 single beds pushed together so me and my girlfriend who came to visit me working away couldn’t cuddle in bed. Not worth the £150 a night I paid
於 2024 年 4 月住了 2 晚
Lynne Combe Front Office Manager 於 2024年4月18日的回應
Hello CiaranWe are disappointed to learn you were unhappy with your room, It was nice to hear you found us friendly. We hope you will try us again in the future. Kindest Regards

8/10 不錯

Wendy

多人同遊
讚好：整潔度和職員與服務
.
於 2024 年 4 月住了 1 晚
Lynne 於 2024年4月14日的回應
Hello WendyThanks for taking the time to leave us feedback. It ls like you enjoyed your stay . We hoe to see you again soon. Kindest Regards

6/10 一般

Pir Julian (Chorleywood)

伴侶同遊
讚好：職員與服務
不滿：設施服務
Staff were mostly very friendly, ready to help & professional. However the room wasn’t fully ready - no bath towels & the bath wasn’t clean & mould around the bath rim & shower screen which could easily be cleaned. No extra blanket in the room & it was cold! The location is great, parking so convenient but as it is at the moment I wouldn’t recommend it as a place to stay. It could be excellent but falls down on some basics. Disappointing but I think it will improve.
於 2024 年 4 月住了 1 晚
Lynne 於 2024年4月10日的回應
Hello Julian We appreciate all feedback and its great to hear you found us both professional and friendly. I am disappointed to hear our housekeeping let us down on this occasion and I have reviewed your comments with our housekeeping manager for immediate improvements we hope you will return and be able to share a more positive review in the future. Kindest Regards Lynne

10/10 優異

Stephen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice out of the way but 10 mins from the main attractions
於 2024 年 4 月住了 3 晚
Lynne 於 2024年4月10日的回應
Hello StephenThank you for your review following your stay with us at the Gasworks. We are pleased you enjoyed your stay and our location .We hope you will stay with us again soon. Kindest Regards Lynne

4/10 欠佳

Lorraine

不滿：整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
Sheila 於 2024年4月9日的回應
Hello Lorraine,So sorry to see we didn't meet your expectations during your stay. We always try to aim for the highest of standards when it comes to our guests and I just want to apologise that we missed the mark this time. We really hope we can welcome you back in the future to prove ourselves.Kindest Regards,Sheila

10/10 優異

Ramon

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were very helpful
於 2024 年 3 月住了 1 晚
Sheila 於 2024年3月28日的回應
Thank you for taking the time to leave us some positive feedback about our team here at the Gasworks Hotel. Hopefully we will have the pleasure of welcoming you back in the future.Kind Regards,Sheila

10/10 優異

Shaun

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Sheila 於 2024年3月28日的回應
Thank you for taking the time to leave us a top-rated review regarding your recent stay. I hope we will have the pleasure of welcoming you back in the future. Kind regards, Sheila

8/10 不錯

Samantha

多人同遊
Receptionists were friendly and very willing to help, rooms slightly dated. But overall quiet. Had a bit of a walk to town centre So if we came again would book somewhere nearer
於 2024 年 3 月住了 3 晚
Lynne Combe Front Office Manager 於 2024年3月21日的回應
Hello Samantha Thank you for taking thew time to provide us with your valuable feedback. It's great to hear you found us friendly, we are undergoing refurbishment and hop0e you will consider us again. Kindest Regards Lynne

8/10 不錯

Peter

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Didn’t like the loud hvac system overnight. Mould in shower was disappointing. However, the heated floor was a nice surprise.
於 2024 年 3 月住了 1 晚
Rebecca 於 2024年3月15日的回應
Thank you for taking the time to leave us a constructive review, were always grateful to hear ways in which we can improve. Apologies for the inconveniences you experienced during your stay, I hope we can welcome you back in the future to show you the standards we are known for. Kind regards, Rebecca

4/10 欠佳

Daniel

家人同遊
不滿：整潔度、設施服務和住宿狀況
Lovely area around the property. However, the shower glass divider didn’t keep the water from the shower from spilling over onto the floor. The bed linen didn’t seem to fit the beds and kept coming off the mattress. The pillows weren’t the most comfortable because they were too mushy. But convenient access to town.
於 2024 年 3 月住了 2 晚
Rebecca 於 2024年3月15日的回應
Thank you for your constructive comments in relation to the negative experience you encountered when you stayed with us. It was extremely disappointed to hear the negative feedback and I fully take these comments on board, and have escalated your comments to the teams responsible in order that we react and improve the areas mentioned with urgent effect, we are always grateful to know where we can improve. Kind regards, Rebecca

6/10 一般

Brian

讚好：職員與服務
不滿：整潔度
於 2024 年 3 月住了 3 晚
Rebecca 於 2024年3月12日的回應
Good morning, Thank you for taking the time to leave us feedback regarding your recent stay. I hope we can welcome you back again soon. Kind regards, Rebecca

6/10 一般

Conor

不滿：整潔度和住宿狀況
於 2024 年 2 月住了 1 晚
Rebecca 於 2024年3月7日的回應
Good evening, Thank you for taking the time to leave us a review. I hope we can welcome you back to The Gasworks Hotel again soon!Kind regards, Rebecca

10/10 優異

Angelino

讚好：整潔度、職員與服務、設施服務和住宿狀況
Fijne plek om te verblijven.
於 2024 年 2 月住了 2 晚
Rebecca 於 2024年2月28日的回應
Thank you for taking the time to leave us feedback regarding your recent stay. I hope we can welcome you back to The Gasworks Hotel soon!Kind regards, Rebecca

10/10 優異

philip

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Large junior suite
於 2024 年 2 月住了 1 晚
Rebecca 於 2024年2月28日的回應
Thank you for taking the time to leave us feedback regarding your recent stay. I hope we can welcome you back to The Gasworks Hotel soon!Kind regards, Rebecca

10/10 優異

Katie

於 2024 年 2 月住了 1 晚
Rebecca 於 2024年2月28日的回應
Thank you for taking the time to leave us feedback regarding your recent stay. I hope we can welcome you back to The Gasworks Hotel soon!Kind regards, Rebecca

8/10 不錯

真實旅客

多人同遊
讚好：職員與服務和客房舒適度
不滿：整潔度和住宿狀況
The hotel is far away from shops etc and not walking distance. Carpets in the corridor were dated and stained even in the room. Room service food was ok. The bathroom despite having heated floor tiles had mould. There was no fridge. Comfortable room suitable for sleeping in. As with all such basic hotels, staff were very friendly and helpful. This is a three star hotel with five star staff.
於 2024 年 2 月住了 3 晚
Rebecca 於 2024年2月28日的回應
Good afternoon, Thank you for taking the time to share your experience about your recent stay at our hotel and delighted you were taken by our teams friendliness. I would also like to thank you for the constructive comments, were always grateful to hear ways in which we can improve. We will be undergoing an extensive refurbishment in the next few months; I hope we can welcome you back in the future. Kind regards, Rebecca

6/10 一般

Dominic

多人同遊
讚好：職員與服務
不滿：住宿狀況和客房舒適度
Good location, handy parking, breakfast was good, but in general a little bit lacking in atmosphere and bedroom walls VERY thin.
於 2024 年 2 月住了 1 晚
Rebecca 於 2024年3月7日的回應
Good evening, Thank you for taking the time to leave us a review, were always grateful to hear ways in which we can improve. I hope we can welcome you back to The Gasworks Hotel again soon!Kind regards, Rebecca

8/10 不錯

Grainne

於 2024 年 2 月住了 1 晚
Rebecca 於 2024年2月28日的回應
Thank you for taking the time to leave us feedback regarding your recent stay. I hope we can welcome you back to The Gasworks Hotel soon!Kind regards, Rebecca

10/10 優異

James

於 2024 年 2 月住了 1 晚
Rebecca 於 2024年2月28日的回應
Thank you for taking the time to leave us feedback regarding your recent stay. I hope we can welcome you back to The Gasworks Hotel soon!Kind regards, Rebecca

8/10 不錯

Andrew

家人同遊
讚好：住宿狀況
Ok
於 2024 年 1 月住了 2 晚
Rebecca 於 2024年2月28日的回應
Thank you for taking the time to leave us feedback regarding your recent stay. I hope we can welcome you back to The Gasworks Hotel soon!Kind regards, Rebecca

2/10 很差

Dr B (Edinburgh)

於 2024 年 1 月住了 1 晚
Rebecca 於 2024年2月28日的回應
Thank you for taking the time to leave us feedback regarding your recent stay. I hope we can welcome you back to The Gasworks Hotel soon!Kind regards, Rebecca

4/10 欠佳

Patrick

商務旅客
讚好：職員與服務
Wash sink in bsthroom dirty around rim. Toilet not clean. Restaurant very slow despite being nearly empty. Food presentstion and quality poor. Veg curry raw veg and missing advertised accomplements. Long waiting time for replacement meal. Service helpful. No power in room had to go to reception to get someone to reset tripped switch. Not my best experience
於 2024 年 1 月住了 1 晚
Rebecca 於 2024年2月28日的回應
Good afternoon, Thank you for your constructive comments in relation to the negative experience you encountered when you stayed with us. It was extremely disappointed to hear the negative feedback and I fully take these comments on board, and have escalated your comments to the teams responsible in order that we react and improve the areas mentioned with urgent effect, we are always grateful to know where we can improve. Kind regards, Rebecca

10/10 優異

Frederic (Maidenhead)

讚好：整潔度、職員與服務、設施服務和住宿狀況
A most welcoming staff, I felt really welcomed. Thank you.
於 2024 年 1 月住了 2 晚
Rebecca 於 2024年2月29日的回應
Thank you for taking the time to leave us a review regarding your recent stay. At The Gasworks Hotel we pride ourselves in our warm hospitality. I hope we can welcome you back again soon. Kind regards, Rebecca

2/10 很差

james

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
terrible
so so run down leaky taps sink blocked dirty carpets and walls been opened on a shoe string room freezing so you had to switch on the blow heating which sounded like a tornado and it still didn’t warm up the room no hot water
於 2024 年 1 月住了 1 晚
Rebecca 於 2024年2月28日的回應
Good afternoon, Thank you for your constructive comments in relation to the negative experience you encountered when you stayed with us. It was extremely disappointed to hear the negative feedback and I fully take these comments on board, and have escalated your comments to the teams responsible in order that we react and improve the areas mentioned with urgent effect, we are always grateful to know where we can improve. Kind regards, Rebecca

6/10 一般

Anne

讚好：整潔度、住宿狀況和客房舒適度
False advertising
This hotel is advertised as having an EV charging station....IT DOES NOT. I cancelled more central hotels because of the EV charger but had to get up much earlier for breakfast as had to drive around Belfast looking for an EV charger so took the goodness out of the one night stay
於 2024 年 1 月住了 1 晚
Rebecca 於 2024年2月28日的回應
Good afternoon, Thank you for your constructive comments in relation to the negative experience you encountered when you stayed with us. It was extremely disappointed to hear the negative feedback and I fully take these comments on board, and have escalated your comments to the teams responsible in order that we react and improve the areas mentioned with urgent effect, we are always grateful to know where we can improve. Kind regards, Rebecca

10/10 優異

Justine

於 2024 年 1 月住了 1 晚
Rebecca 於 2024年2月28日的回應
Thank you for taking the time to leave us feedback regarding your recent stay. I hope we can welcome you back to The Gasworks Hotel soon!Kind regards, Rebecca

6/10 一般

Delali

於 2023 年 12 月住了 1 晚
Rebecca 於 2024年2月28日的回應
Thank you for taking the time to leave us feedback regarding your recent stay. I hope we can welcome you back to The Gasworks Hotel soon!Kind regards, Rebecca

8/10 不錯

Victoria

於 2023 年 12 月住了 1 晚
Rebecca 於 2024年2月28日的回應
Thank you for taking the time to leave us feedback regarding your recent stay. I hope we can welcome you back to The Gasworks Hotel soon!Kind regards, Rebecca

4/10 欠佳

Anna

不滿：住宿狀況
於 2023 年 12 月住了 1 晚
Rebecca 於 2024年2月28日的回應
Thank you for taking the time to leave us feedback regarding your recent stay. I hope we can welcome you back to The Gasworks Hotel soon!Kind regards, Rebecca

4/10 欠佳

daniel

伴侶同遊, 商務旅客
讚好：職員與服務
不滿：住宿狀況
The room was frozen. No alternative offered despite three trips to reception. They have acknowledged but offered zero refunds.
於 2023 年 12 月住了 1 晚
Rebecca 於 2024年2月29日的回應
Good afternoon, Thank you for taking the time to leave us a constructive review regarding your recent stay, were always grateful to hear ways in which we can improve. Apologies that this wasn't resolved at the hotel, I have forwarded this onto the relevant teams to investigate. I hope we can welcome you back in the future to show you the standards we are known for. Kind regards, Rebecca

10/10 優異

Ellie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Rebecca 於 2024年2月28日的回應
Thank you for taking the time to leave us feedback regarding your recent stay. I hope we can welcome you back to The Gasworks Hotel soon!Kind regards, Rebecca

10/10 優異

Gary

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Rebecca 於 2024年2月28日的回應
Thank you for taking the time to leave us feedback regarding your recent stay. I hope we can welcome you back to The Gasworks Hotel soon!Kind regards, Rebecca

4/10 欠佳

kathleen

不滿：整潔度和住宿狀況
Rebecca 於 2024年2月28日的回應
Thank you for taking the time to leave us feedback regarding your recent stay. I hope we can welcome you back to The Gasworks Hotel soon!Kind regards, Rebecca

8/10 不錯

Jon

於 2023 年 11 月住了 1 晚

10/10 優異

John

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice comfortable hotel with easy access
Nice modern hotel with easy parking. Good location. Clean and comfortable rooms. Friendly helpful staff. Nicely allowed me to leave my car in the hotel car park for a couple of hours after checking out free of charge (normally it’s a paid car park)
於 2023 年 8 月住了 2 晚

10/10 優異

Justine Joy Tumines

伴侶同遊
讚好：職員與服務和設施服務
The carpet needs to be replaced, but otherwise the room looks fine. What's great about it, though, is that the staff was very friendly and approachable. Surely will be back soon.
於 2023 年 11 月住了 2 晚

10/10 優異

Mr CE Brown

於 2023 年 11 月住了 1 晚

8/10 不錯

Sinead

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
One night stay in comfort
The room was Business Suite and it was very spacious with a queen bed. The shower and bathroom were equipped with towels and the shower was easy to operate. The only negatives were the Wi-Fi was very slow and there was no hairdryer provided in the room. The staff were exceptional and very helpful.
於 2023 年 11 月住了 1 晚

6/10 一般

Timothy

商務旅客
讚好：客房舒適度
Sadly - Not what it used to be
We used to use this hotel alot from its opening years ago. We were one of its first & faithful customers. Sadly some areas such as the bedroom corridors are showing a lot of wear & tear. Empty drink bottle left on our room. Reception did not take our payment on arrival & twice phoned our room within 20mins concerned we had not paid - bit uncomfortable. Lovely member of staff apologized for all the this & gave us a free breakfast token - however they had run out of nearly everything by10am. I am not a complainer - the staff there were working very hard - I just feel this hotel has lost its way since our last stay.
於 2023 年 11 月住了 1 晚

6/10 一般

Nicole

商務旅客
不滿：住宿狀況
Das Hotel ist sehr in die Jahre gekommen und nicht gepflegt. Preisleistung stimmt nicht überein. Zu teuer für das was man kriegt.
於 2023 年 10 月住了 2 晚

10/10 優異

Rolando

於 2023 年 10 月住了 1 晚