Benfleet Hotel with Pool

"Room was terrible. Carpet was worn down to bare floor, aircon unit was held together with tape, wallpaper was peeling off all over the place and the temp control panel was like a floodlight that you couldn’t switch off. I’m sure there are some decent rooms, the hotel has some good ratings so must be ok in general but there are obviously rooms in desperate need of a refurb. "

"Room seemed liked it was recently refurbished, so was in good condition, comfortable bed, lovely bathroom. Not all areas of the hotel were in such a good condition. Our dinner in the Bar and Grill was not a good experience, with no vegan options, poor quality food, mistakes with our order, and such a long wait for our food that we were offered a free round of drinks from the bar, I wouldn't eat there again if I lived locally! There wasn't enough floor staff on duty for a very busy Saturday evening. The breakfast was fine though. Overall an ok stay, but Village Hotels would not be on my list of hotels to visit again"

"The hot tub was warm enough, but the pool with the jets on the side. When they are activated the chlorine was very strong and made our eyes sting. "

"Lovely staff, great room "

"Clean room, friendly staff, good choice of breakfast, all in all we enjoyed our stay and visit again. "

"The room was cosy and the staff made two swans and put petals around the bed. So kind and it was lovely the spa. I have used the gym and spa many times as a member until I moved. First time staying though and loved it we did."

"From my arrival to my departure, this stay was excellent. Every member of staff I encountered was friendly, informative, professional and welcoming. The room was spotless and had everything I needed. The location of the hotel is excellent, and the receptionist recommended a couple of places to visit. I will definitely use this hotel again"

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