本杰明富兰克林楼

Overall is good. 近地鐵站，但空間細小，兩隻喼開完擺到出門口 。另外房間默認安排在G/F，但沒註明，入住時前台才通知，要加錢才可住G/F以上樓層的同類房型

Perfect stay in London! Absolutely clean and comfortable, the location is great too, convenient for transportation to every spots.

I ordered superior room from 28/4 to 4/5. So far, the staffs were very helpful and friendly that I have ever seen. However, the assigned room was not like the room’s description posted at their Langham hotel official website. They mention that the hotel room features large picture windows, plenty of natural daylight, and a gorgeous courtyard or city view. But, my room did not have any view. It has faced to so dirty roof top. I never open the window during my holiday. I was very disappointed I paid so much money for about 6 nights but resulted I got the room with such bad view. Could you please check if they provided the incorrect room type for me?