Oakland Berkeley Municipal Rose Garden Hotels

"Staff gave me wrong room, which occupied by other guest. No breakfast available. Room was dirty with shady curtains..do not accept any more customers "

"The ac worked great, but there was no parking. And no staff if you needed anything. Had to check in on a virtual call."

"Pretty sure I got bed bugs night the one night I stayed. Woke up with multiple bites all over arm and stomach as well."

"Great stay at the Shattuck. Rooms were clean, staff were friendly and helpful, and the location was perfect for a walk to the Berkeley campus. Great food options near by! We will definitely be back."

"Valet parking was mandatory but very efficient and appreciated. Fitness room was fantastic."

"Overall, a good hotel with no major complaints. The only issue was the lighting in the room - it still felt quite dark even with all the lights on, and it was a bit inconvenient having to switch on several separate lamps. A central ceiling light would make the room much more comfortable."

"Staff was really nice"

"Breakfast is limited but decent. Hotel us safe and convenient with parking next door"

"LOCATION - 5 Stars - Great, especially if visiting UC Berkeley; next to restaurants and shops and steps away from the University STAFF - 2 Stars - There were only 2 or 3 young girls at the front desk that we met during our 3 day stay. All of them looked unhappy at their job and seemed a better fit at a Thrift Store. CLEANLINESS - 3 Stars - much to be desired, specifically in the bathroom. Let's just say I was not about to use the bathtub. Throughout the room and bathroom, it looked like a deep clean was much needed. RESTAURANT - 4 Stars - Nothing spectacular, my salad was not fresh, but prices were reasonable and the service was fast. OTHER - 3 Stars - There was a very strong smell in the lobby, which I could not say what it was - candle or something else. While the decor in the lobby was interesting and inviting, it seemed that students and random people could just come in, buy a coffee and sit there using their computers. The room was a good size (we had the corner Campenile view) however, it did not feel clean, there was no pen, not even a single piece of paper to write a note. The Front Desk lobby area did not have any interesting materials on the area, what to do or see and I was not about to ask the front desk ladies, they did not inspire much confidence. There was no concierge either. Overall good location, but not even a 4 Star hotel."