Bismarck Hotel with Pool

"I’ve stayed here a few times in the past but this time I was disappointed in a few things. If breakfast is served until 9:30 then there should be food until 9:30. On Sunday morning they ran out of almost everything before 8:45. Only a few pieces of bread were left. Aldo the shampoo/conditioner etc were out. I had to tell them 3 times before they got refilled. The vent in the bathroom had clumps of dust. They need to shop vac it. And some sketchy people hanging around back and by the back entrance where we were parked.positives were staff was friendly and the jacuzzi was nice and open late. "

"Very clean, modern rooms. Breakfast was hot & tasty. Excellent staff"

"Front desk was unprofessional. Front desk could not find our reservation even though we had the receipt for paid room. No refund. Had to get a room at another hotel."

"The room smelled like mold, the bathroom smelled like urine, there was mold and mildew all over the bathroom, the headboard looked like it had water damage—which may be where the smell was coming from, there were no towels in the pool, the only towels they had for the room were tiny ones (presumably for the pool), the slide was digusting at the top (dirt and grime) . . . the whole property was gross. It has definitely gone downhill. Also, there was nothing on the website about not being able to have a party in the room and we were charged an extra $150!"

"Staff very good. Hotel is under renovation and has potential. Bedding and room clean but smells in elevator and all needs some cleaning"

"Clerk was very slow checking in and on the phone for 15 minutes when I was checking out so never received a receipt"

"The room was horrible i stuck to the floor there were noodles in the bathroom sink. There was hair in the sinks and all over the floor. There was sticky stuff all over the handles and the floor that was some weird color. There was even crumbs in the bed when i pulled the blankets down. I asked to speak to the mannager and he never did get a hold of me in 3 days, and i still have not heard from him/her. The guy that got me a different room did jis best but i had to take a room where people held a door open with a rock and and stood in the hallway talking. I WOULD NOT RECOMMEND THIS PLACE TO ANYONE. AND I AM NOT EVEN SURE THAT WAS BREAKFAST THEY WERE SERVING."

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"Breakfast staff had an employee on one of the days that was compulsively rude and needed to be told several different times to leave our family alone. This resulted in that staff member spraying tables down and making sure the spray was hitting our family and food at the tables. Tried talking with management was told by a person at the desk they would talk to the employee. Submitted a complaint and received nothing back 6 days later. "