Kilkenny Black Freren Arch Hotels

"Staff was amazing"

"Location is great. Bar and dinner was good - limited menu. Breakfast was excellent. Fan in the bathroom was a bit scary. No lift to upper floors. "

"I recently stayed at this hotel and had a mixed experience, though there were definitely some highlights. The newly renovated rooms were absolutely fabulous, modern, clean, and very comfortable. They clearly put a lot of thought into the renovation, and it really shows. However, the older part of the hotel could really use some TLC. It felt quite dated in comparison and didn’t match the standard of the newer rooms. On the positive side, breakfast was good with a decent selection, and the staff were consistently very friendly and helpful throughout my stay, which made a big difference. Overall, a pleasant stay, especially if you’re lucky enough to be in one of the refurbished rooms."

"Bathrooms need more shelving and hanging hooks for wet towels."

"Nice hotel is located out of town. The staff were kind and the place was clean and the room was spacious. Breakfast was very good."

"The property owners were very kind, professional, and helpful. Our room was immaculate and it was a good feeling knowing we had a home cooked meal for breakfast. I would 100% recommend this place. "

"An excellent stay. The Pembroke Hotel is a lovely hotel offering very good value for money. Fantastic, central location. The vast majority of the staff are excellent, if I was being picky I think the bar staff could either do with a more experienced manager, or more training. We intended to have dinner in the restaurant last night and despite being given menus, the staff didn’t think to tell us that the kitchen closed at 8pm - we missed dinner which was disappointing! We were sat there having a glass of wine, intending to order when we were ready. The rooms are big, well equipped and very comfortable. I would like to have had an extra aid to get out of the shower which is over a bath. I had to hold on to the towel rail for safety - I don’t think it is intended for that purpose. We would definitely return to The Pembroke."

"Very much enjoyed our stay here. It’s super convenient area of town. The breakfast was great hotel. Staff was very nice. The room was comfortable and clean. You can tell it is a historic hotel however I would stay here again without question very pleasant stay"

"Room was small. Complementary breakfast"