“I booked a family room for 6 travellers at The Beeches Hotel for a one-night stay (24th–25th) with breakfast included. When we arrived, we were told they could not provide the room we had already booked and paid for. After a long discussion while my children were waiting tired in the car, they first offered us two separate rooms with only 5 beds in total, which obviously was not suitable for 6 people.
They then suggested moving us to another hotel, High Tide Hotel, but shockingly asked us to……
“I booked a family room for 6 travellers at The Beeches Hotel for a one-night stay (24th–25th) with breakfast included. When we arrived, we were told they could not provide the room we had already booked and paid for. After a long discussion while my children were waiting tired in the car, they first offered us two separate rooms with only 5 beds in total, which obviously was not suitable for 6 people.
They then suggested moving us to another hotel, High Tide Hotel, but shockingly asked us to……
Mersad