I asked the man at the front desk for help unloading my car and bringing all of my luggage to my room. I asked on the phone before we arrived and I also asked in person. He told me that he attempted to reach his housekeeping staff to ask someone on that team to assist me. No one ever did.
The grounds and hotel, in general, felt unsafe, was extremely loud at all hours, was dirty, and was not welcoming. People right next to our room were loud until late at night. People near our room were smoking marijuana for hours one night and also the following morning. The smoke was coming into our room.
Staying at the hotel was a very bad experience. I will not be staying at this hotel again and I will tell others not to do so.
Zoe
於 2025 年 7 月住了 3 晚
2/10 很差
Maria
多人同遊
2025 年 7 月 24 日
不滿:整潔度、職員與服務和住宿狀況
Smells like dust and mold combined
Maria
於 2025 年 3 月住了 2 晚
4/10 欠佳
Whitney
親子同遊
2025 年 7 月 11 日
讚好:職員與服務
不滿:整潔度和設施服務
Our room 324 was located in an inconvenient area of the property. At night The walkway was completely dark leading to the room. Not sure if the lights don’t work or no one remembered to turn them on. The plumbing in the downstairs bathroom was horrible. The sink and shower were backed up and slow to drain. Carpet was dirty throughout the room and the room smelled like cigarettes. The front desk receptionist offered to move us from building 3 to building 4 but into the same room which would still be in an inconvenient location. Overall The property in general seems a little run down. I never usually have any issues with the residence inn by Marriott. Would not stay here again
Whitney
於 2025 年 7 月住了 1 晚
2/10 很差
April
2025 年 7 月 7 日
April
於 2025 年 7 月住了 3 晚
10/10 優異
Gabriel
2025 年 7 月 6 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I enjoyed my stay
Gabriel
於 2025 年 6 月住了 6 晚
10/10 優異
mayelin
2025 年 7 月 6 日
讚好:整潔度、設施服務和住宿狀況
muy buena y limpia solo k la avitacion tenía olor a humedad pero no estaba mal
mayelin
於 2025 年 7 月住了 2 晚
6/10 一般
Ramon
2025 年 7 月 6 日
讚好:住宿狀況
不滿:整潔度
Estuve 3 noches 4 dias y las basuras del area de la piscina no las cambiaron nunca moscas verdes por todo el lugar la piscina no la limpian de los insectos y el jacuzzi no funciona y el desayuno se acaba y demoran en volver a traer.No es mi primera vez ywuede muydecepcionada
Ramon
於 2025 年 7 月住了 3 晚
4/10 欠佳
George
家人同遊
2025 年 7 月 6 日
不滿:住宿狀況
This property lacked maintenance in and outside the building. Our room didn’t have proper plumbing running through the toilet and the bathroom sink. Light fixture wasn’t functional in the kitchen area of the suite. The plus was the waffles that were provided at breakfast that was served, but the rest of the options were mediocre.
George
於 2025 年 6 月住了 5 晚
2/10 很差
Sheilah
2025 年 6 月 22 日
不滿:整潔度、職員與服務和住宿狀況
Sheilah
於 2025 年 6 月住了 5 晚
2/10 很差
Juan
家人同遊
2025 年 5 月 15 日
不滿:職員與服務、設施服務和住宿狀況
i felt unasfe. front desk was not helpful at all. i will never stay atca Mariott property again.
Juan
於 2025 年 4 月住了 1 晚
2/10 很差
Juan Pablo Davila (Cumming)
家人同遊
2025 年 5 月 12 日
不滿:整潔度、設施服務和住宿狀況
Poor place ! Terrible
Juan Pablo Davila
於 2025 年 5 月住了 1 晚
6/10 一般
Margaret
家人同遊
2025 年 5 月 12 日
讚好:職員與服務
The staff were very nice. The a/c in our room wasn’t working and they fixed it within 10 minutes of us contacting them. The facility is older and can use some updates/freshening up. The couch and the mattresses were uncomfortable. They seemed old and in need of replacing. However, the room was clean.
Margaret
於 2025 年 5 月住了 1 晚
6/10 一般
VERTHA
伴侶同遊
2025 年 5 月 10 日
It was okay
VERTHA
於 2025 年 5 月住了 1 晚
10/10 優異
Jagdish
2025 年 5 月 10 日
讚好:整潔度、設施服務和住宿狀況
Good location!!
Jagdish
於 2025 年 4 月住了 3 晚
2/10 很差
Jennifer
家人同遊
2025 年 5 月 7 日
不滿:整潔度、設施服務和住宿狀況
Do not stay here if you value your safety and health! Musty smell, outdated locks, murder van in the parking lot. NO. Just NOPE. We booked 2 nights, made it through the one night, however booked a different stay for the other night at a different hotel because I value my life, health and safety. This property needs a HUGE overhauling and I can't believe it is being listed. The manager knows. Marriott should def look into this.
Jennifer
於 2025 年 4 月住了 2 晚
2/10 很差
Marilyn
2025 年 5 月 5 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
This place is awful. The pictures do not show true status of the property. In addition, the air conditioning system is so old and the room smelled like mold. Bed mattress old and pillows terrible. We had to book another hotel.
Marilyn
於 2025 年 5 月住了 3 晚
6/10 一般
Robinson
家人同遊, 商務旅客
2025 年 5 月 2 日
讚好:職員與服務
Water pressure in showers were weak and carpet smelled bad throughout the entire room
Robinson
於 2025 年 4 月住了 2 晚
8/10 不錯
Ionel
2025 年 4 月 28 日
讚好:整潔度、職員與服務和住宿狀況
The pool looked better in the pics.
Maria was very helpful and kind.
Ionel
於 2025 年 4 月住了 1 晚
2/10 很差
ADALAINE
2025 年 4 月 28 日
不滿:整潔度和住宿狀況
This has to be one of Marriott’s oldest properties. Smelly, dated, old, the property itself is not well kept. Does not give you the feel of security or safety on the grounds nor the room itself. Needless to say I would highly NOT Recommend this property to anyone I liked.
ADALAINE
於 2025 年 4 月住了 2 晚
6/10 一般
Denise
家人同遊
2025 年 4 月 22 日
讚好:職員與服務
不滿:整潔度和住宿狀況
Poderia ser melhor. Não voltaria
A equipe de recepção foi excelente com destaque para Brian. Estacionamento fácil. Apto com odor desagradável de umidade/mofo. Ambiente fechado, janelas lacradas, ar sem circulação. Iluminação do apartamento insuficiente. Lençóis com furos. Vaso sanitário muito baixo, difícil para se levantar. Café da manhã razoável.
Denise
於 2025 年 4 月住了 2 晚
10/10 優異
David
2025 年 4 月 22 日
David
於 2025 年 4 月住了 1 晚
8/10 不錯
Mathews
2025 年 4 月 20 日
讚好:職員與服務和住宿狀況
Mathews
於 2025 年 4 月住了 4 晚
10/10 優異
真實旅客
2025 年 4 月 19 日
讚好:整潔度、職員與服務和客房舒適度
Hello Boca!!
Overall it was a great stay. I only try to choose Residence Inn by Marriott when I travel because I love the studio style with a kitchen. It was clean but I think some minor maintenance wouldn't hurt. Like paint chipped on the bathroom door. Shower chair didn't feel stable. Minor things. I would definitely stay again. 😁