The hotel pictures make this hotel seem luxury. The rooms are tiny and noisy. The park next door is unkempt-not like photos. The website over-promises the facility. When we cancelled and left they tried to charge me for 3 extra nights - when I showed them the expedia agreement they backed down. They charged one night - fine. They tried to charge $257 for that night when the going rate was $83. When I protested they cut it to $155.
heidi m
於 2024 年 4 月住了 5 晚
10/10 優異
Flaviano
2024年4月28日
讚好:整潔度、職員與服務和住宿狀況
Flaviano
於 2024 年 4 月住了 1 晚
10/10 優異
Sandro
伴侶同遊
2024年4月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Struttura elegante, stirjca e molto accogliente. Prrsonale gentile e disponibile.
Sandro
於 2024 年 4 月住了 1 晚
6/10 一般
Robert
伴侶同遊
2024年4月21日
讚好:整潔度、設施服務和住宿狀況
Expedia promised us a beverage credit which we did not receive. Otherwise, the room was spartan but very clean and comfortable. Room was a bit noisy from the street and a club. Breakfast was good but they were very slow to replenish items ( took 25 minutes for more eggs to come out) and so we ordered from the menu the second day, which cost more on top of the breakfast. The bulk of the breakfast buffet was good, overall. I think because we splurged on this property, we just expected more and we did not get it, in general.
Robert
於 2024 年 4 月住了 2 晚
8/10 不錯
Mary
2024年4月19日
讚好:整潔度、職員與服務和住宿狀況
Mary
於 2024 年 4 月住了 4 晚
10/10 優異
James
伴侶同遊
2024年4月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The imperial suite was fantastic! We loved the terrace and the quiet rooms in the evening. Thank you to the wonderful staff who made our vacation extra special!