The staff are amazing and very helpful. The hotel could use some updates. The internet struggled and our credit card was charged incorrectly
Jamie
於 2025 年 6 月住了 1 晚
8/10
We’ve stayed here many times and it’s not perfect but the main issue we’ve grown tired of is the staff aren’t very friendly. On this particular trip it felt like we were being looked down on. We had bought a new home and were coming in to empty our 3 storage units out at the lake and so whenever we’d get finished up, of course we’d be sweaty when we got back, but when I’d ask a question to the lady at the front desk, she’d treat me like I was beneath her and that really didn’t make me feel good at all. After this, we started staying in Sherman for all our other trips.
Lynette
於 2025 年 4 月住了 1 晚
4/10
Not much to like. They gave my room key to another person and I had to go trade with them.
Air conditioning was terrible.
Check in was slow.
Room was very outdated. Mold around tub tile.
Housekeeping knocked on door at 10:00 and check-out wasn’t until 12:00.
I paid Expedia at time of booking. But the hotel charged me for the room too on the card I left for incidentals when I checked in. Couldn’t get anyone on the phone so had to go through corporate.
Vickie
於 2025 年 6 月住了 1 晚
6/10
The property’s main dining room was dirty uncomfortable. The carpet was coming up and loose. There was old food on the carpet. There was
Kelly
於 2025 年 6 月住了 1 晚
6/10
Mimi
於 2025 年 6 月住了 1 晚
8/10
Nancy
於 2025 年 5 月住了 1 晚
10/10
Heath
於 2025 年 5 月住了 2 晚
8/10
?
Carol
於 2025 年 5 月住了 3 晚
6/10
I feel like it’s overpriced for the quality of the room and facilities.
Tim
於 2025 年 5 月住了 1 晚
10/10
Lisa
於 2025 年 4 月住了 1 晚
10/10
Andrew
於 2025 年 4 月住了 1 晚
2/10
The receptionist was very rude. Called me with an attitude accusing me of not paying for our stay even though our bank account showed that it was paid. the floor in the room was sticky and dirty.
Brittany
於 2025 年 3 月住了 2 晚
8/10
Michael
於 2025 年 4 月住了 1 晚
8/10
We stay here anytime we come to Bonham because it’s honestly the BEST hotel there is in town. We’ve been staying here since it opened and things you can always count on here are consistency of a clean room, nice hot breakfast each morning, beds are still pretty comfortable; which is a HUGE plus when you’re sore from a long road trip, and they are pet friendly and since we travel with our yorkie, this is a big deal! One more thing that is a plus is the indoor pool! It’s always been clean and when we flew in with other family, my parents were able to swim with our little granddaughter and they all had an amazing time! If you’re making a trip to Bonham/Fannin County, this is where you’ll want to stay!
Lynette
於 2025 年 3 月住了 1 晚
10/10
Debbie
於 2025 年 3 月住了 1 晚
10/10
I don't know her name but, the lady that served breakfast on Wednesday, Thursday & Friday is the nicest person. She was there this visit as well as when we stayed January 2024.
Jeffrey
於 2025 年 3 月住了 4 晚
10/10
Charlie
於 2025 年 3 月住了 2 晚
8/10
good shape fro 2015 build
Jason
於 2025 年 3 月住了 3 晚
6/10
Someone else’s tank top was on the floor, the sink leaked, the staff did find me a phone charger they let me use
Jon
於 2025 年 3 月住了 2 晚
10/10
Lara Cucurull
於 2025 年 2 月住了 1 晚
8/10
Clean rooms and good breakfasts
Diane
於 2025 年 3 月住了 3 晚
4/10
The gal at the front desk was amazing. Breakfast was good. Overall great hospitality. The bad - The flooring in the bathroom felt like it was going to fall through in the double queen suite.
真實旅客
於 2025 年 3 月住了 1 晚
10/10
Wry clean with one of the best breakfast bars I’ve been to in a long time.