外观

关于紫丁香酒店的点评

3.5 out of 5
紫丁香酒店
53 Park St, Brandon, VT

点评

9.4

绝佳

10 分 - 超赞。120 条好评,共有 157 条点评" "
8 分 - 还可以。28 条好评,共有 157 条点评" "
6 分 - 一般。7 条好评,共有 157 条点评" "
4 分 - 很差。2 条好评,共有 157 条点评" "
2 分 - 糟糕。0 条好评,共有 157 条点评" "

9.6/10

清洁度

9.6/10

员工和服务

9.2/10

服务设施

9.4/10

住宿条件和设施

9.4/10

环保

点评

10/10 超赞

Zachary

满意:清洁度
2024 年 4 月入住 1 晚
lilacinn 于 2024年04月9日 的回复
Thank you! We appreciate your business and hope to see you again soon.

10/10 超赞

Wei-Han

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

10/10 超赞

Wendy

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
The most wonder made to order breakfast included. Super thoughtful manager and innkeeper. Warm and delightful ambiance.
2024 年 3 月入住 2 晚

6/10 一般

John

2024 年 3 月入住 2 晚

10/10 超赞

Annie

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
You are in for a Special Stay. Charming inn that is Beautiful maintained & full of antique collections & Vermont History. Renovated bathrooms, with charming well built details. Comfortable beds, nice linens, fireplace, coffee -tea bar, robes, Den, covered porches…. Beautiful inside & outside. Sweet lil town too. Would not miss a chance to stay at the Lilac Inn
2024 年 1 月入住 1 晚
lilacinn 于 2024年01月29日 的回复
Thanks so much for the lovely response. We enjoyed hosting you!Shelly

10/10 超赞

Christina

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
So quaint and delightful!
My mom and I stayed here as part of our road trip through New England and it was absolutely delightful! The room was so cute, and the breakfast was nice. The grounds are pretty and there is a nice area to relax on the porch. They had a library too. Everything was just so nice. I wish we stayed longer than 1 night. Highly recommend!
2023 年 9 月入住 1 晚
Shelly Sawyer 于 2023年12月6日 的回复
Thank you for your lovely review. We hope you will stay with us again!

10/10 超赞

Marilyn

2023 年 11 月入住 1 晚
Shelly Sawyer 于 2023年11月4日 的回复
Thank you for staying with us - we sure hope to see you again!

10/10 超赞

Dierdre

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Lilac Inn is a wonderful retreat to relax and unwind from all the busyness of everyday life.
2023 年 10 月入住 2 晚
Shelly Sawyer 于 2023年11月4日 的回复
We love hosting you!

10/10 超赞

Rosina

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely accommodation, friendly staff and delicious breakfast. Town was walkable from accommodation and plenty trails within short driving distance
2023 年 10 月入住 2 晚
Shelly Sawyer 于 2023年11月4日 的回复
Thanks so much for your lovely review. We hope to see you again.

10/10 超赞

Ben

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Cannot say enough good things about our stay at the Lilac Inn. In addition to all the boxes I checked as highlights, the breakfast was lovely!
2023 年 10 月入住 2 晚
Shelly Sawyer 于 2023年10月19日 的回复
We enjoyed hosting you! Please come stay with us again soon.

6/10 一般

Rhonda

与配偶出行
满意:住宿条件和设施,清洁度
不满意:员工和服务
Maybe I just don't know how Bed and Breakfasts truly work, since this was my first stay at one. But when we arrived, no one was there, our room key was left on the check-in desk with a note that told us breakfast time and wi-fi code. There was a number to call if we needed something and it said they were just running errands, but we never saw anyone until breakfast the next morning. It turned out every restaurant in town was closed on Mondays, we had to go miles back to the last town, it really would have been nice to have a staff person to ask for recommendations. I thought part of the charm of a B&B is supoosed to be personalized service, but I got more welcome from my $100 a night motel the night before!
2023 年 10 月入住 1 晚
Shelly Sawyer 于 2023年12月6日 的回复
Hello Rhonda,I am very sorry we did not meet your expectations. We try to have someone at the desk during the daytime hours and early evenings - not sure what happened. It is unfortunate that there are no restaurants open on Monday (a fact that we have complained about to our local Chamber of Commerce) but if you had called the cell phone I would have happily chatted with you about options. Again - I apologize completely and certainly understand your frustration. If you decide to come see us again we will strive to meet every expectation..

8/10 还可以

Ryan

满意:清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 2 晚
Shelly Sawyer 于 2023年11月4日 的回复
Thanks for staying with us!

8/10 还可以

Kerry

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Absolutely love the property inside and out! Our room is large, beautiful, and the bed is so comfortable.Exceeded my expectations; wish we were staying more than one night! We have two "complaints" - the fragrant smell in our room was overpowering & nauseating, and then whatever was being cooked downstairs smelled all the way up to our room on the second floor, and not in a good way unfortunately.
2023 年 10 月入住 1 晚
Shelly Sawyer 于 2023年10月16日 的回复
Hi KerryThank you for your comments and complaints. We have changed our cleaning products to a more neutral scent. I apologize for the overpowering smell in your room. I also spoke with housekeeping regarding this issue so it is clear that we are all on the same page. We do use exhaust fans in the kitchen but unfortunately some of the food being prepared waifs upstairs. Usually our guests are pleased to smell the pies or dinner cooking. Not sure what else we can do about this but I did remind the chef to please use the exhaust fans. I hope you will try us again when you are travelling to Vermont. Best, Shelly

10/10 超赞

Christopher

与配偶出行
Friendly staff great breakfast menu with alternatives Helpful information of places to visit around the area Negative: having people sit with each so you become acquainted
2023 年 10 月入住 4 晚
Shelly Sawyer 于 2023年10月11日 的回复
Thanks for your review. We're sorry you didn't enjoy sitting with other guests. We will take note of this.Please come see us again!Best,Betsy

10/10 超赞

Sara

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely gorgeous... just a lovely place!
2023 年 10 月入住 3 晚
Shelly Sawyer 于 2023年11月4日 的回复
Thanks for your review. We hop to see you again soon.

8/10 还可以

Sonia

满意:清洁度、服务设施、住宿条件和设施
I really liked that my room and property were very clean. Breakfast was great and coffee machine in hall was very convenient. The big downside was the shower. Both days I would immediately loose hot water and freeze, then suddenly get it back and burn myself. Not enjoyable at all. And for $300 a night I do expect to have an enjoyable shower.
2023 年 9 月入住 2 晚
Shelly Sawyer 于 2023年12月6日 的回复
Hello Sonia, We are very sorry to hear of this unpleasant issue. Thank you for alerting us so that we may address it. What room were you staying in?

10/10 超赞

Mark,montreal

满意:清洁度、员工和服务、住宿条件和设施
Perfect spot!
2023 年 9 月入住 1 晚
Shelly Sawyer 于 2023年09月22日 的回复
Thanks so much for staying with us. We hope to see you again!

10/10 超赞

kerry

满意:清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚
Shelly Sawyer 于 2023年09月24日 的回复
Thank you for your review - we hope to host you again soon!

10/10 超赞

Ken

2023 年 9 月入住 1 晚
Shelly Sawyer 于 2023年12月6日 的回复
Thank you for your nice review. We hope you will stay with us again!

10/10 超赞

John

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 2 晚
Shelly Sawyer 于 2023年09月6日 的回复
Thank you for your review - we appreciate your feedback!

10/10 超赞

Elizabeth

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful staff & great room!
2023 年 9 月入住 1 晚
Shelly Sawyer 于 2023年09月6日 的回复
Thank you for your review - we appreciate your feedback!

10/10 超赞

Dierdre

与配偶出行
满意:员工和服务、服务设施、住宿条件和设施
The Lilac Inn is a beautiful historic inn. Shelley and Betsy are gracious and accommodating. The breakfast is excellent! Brandon is a very walkable town with everything you need close by. A small town with friendly people.
2023 年 8 月入住 2 晚
Shelly Sawyer 于 2023年09月22日 的回复
Thanks so much for staying with us - we can't wait to host you again!

10/10 超赞

Kelly

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
Shelly Sawyer 于 2023年09月6日 的回复
Thank you for your review - we appreciate your your feedback!

8/10 还可以

Susan E Fitzgerald

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely place
We had a lovely one night stay. The gardens and surrounding property are beautiful. The room was very spacious and well tended before we arrived.
2023 年 8 月入住 1 晚
Lilacinn 于 2023年08月16日 的回复
Thank you so much for staying with us! Best,Shelly

10/10 超赞

Shawn

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Recommended
My friend and I were traveling by motorcycle and had a very nice welcoming stay. Clean and comfortable with a very nice breakfast.
2023 年 7 月入住 1 晚
Lilacinn 于 2023年08月16日 的回复
Thank you so much for staying with us, we enjoyed hosting you.Best,Shelly

10/10 超赞

Dierdre

满意:清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 2 晚
Lilacinn 于 2023年08月16日 的回复
We appreciate your great review! We look forward to hosting you again soon.Best,Shelly

10/10 超赞

Bonnie

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 3 晚
Lilacinn 于 2023年08月16日 的回复
We appreciate your great review and look forward to hosting you again.Best,Shelly

10/10 超赞

Charles

2023 年 7 月入住 1 晚
Lilacinn 于 2023年08月16日 的回复
Thank you for your review, we hope to host you again soon!Best,Betsy

8/10 还可以

Ben

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
It was a very nice overall experience with beautiful grounds and a lot of character. If WiFi is super important to your stay be aware that you may need to use it in the lobby as our room was a distance from the router and was weak on signal strength.
2023 年 7 月入住 2 晚
Shelly Sawyer 于 2023年09月6日 的回复
Thank you for your review., we appreciate your feedback. We are working on the WIFI issue.

10/10 超赞

Thomas

满意:清洁度、员工和服务、住宿条件和设施
The Lilac is was beautiful, charming and quiet! I stayed in Room 9 because I wanted a shower. It was very private with its own hall once you entered the room. The mattress, sheeting and pillows were extremely comfortable and inviting. The breakfast was delicious as well. I will certainly come back!
2023 年 7 月入住 1 晚
Lilacinn 于 2023年08月16日 的回复
We are happy to hear your stay was enjoyable. Please come and see us again soon!Best,Shelly

10/10 超赞

Philip,Hudson

满意:清洁度、员工和服务、住宿条件和设施
Very quiet, great breakfasts, unique environment, lovely grounds, walking distance to town center.
2023 年 7 月入住 2 晚
Lilacinn 于 2023年08月16日 的回复
We appreciate your lovely response and hope to host you again soon!Best,Shelly

10/10 超赞

Augusto

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Check was quick and very friendly. Town is beautiful. Restaurant recommendations were excellent.
2023 年 7 月入住 1 晚
Lilacinn 于 2023年08月16日 的回复
Thank you for your great review. We hope to host you again soon.Best,Shelly

10/10 超赞

Don

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Very friendly staff, beautiful inn.
2023 年 6 月入住 1 晚

10/10 超赞

Abigail

满意:清洁度、员工和服务、住宿条件和设施
Delightful and gracious home.
2023 年 6 月入住 1 晚

10/10 超赞

Debra

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Beautiful area and loved the Inn
2023 年 5 月入住 1 晚

10/10 超赞

Richard

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A FANTASTIC historical Inn from which to explore central VT! The staff is welcoming and friendly, the rooms clean and spacious, and the breakfast delicious!! Wonderful shops and restaurants within easy walking distance. A beautiful place to hold a wedding, event or just to stay and relax for a few days. We HIGHLY recommend The Lilac Inn!!!
2023 年 5 月入住 2 晚

8/10 还可以

ROBERT

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely stay, outstanding breakfast and great hosts!
2023 年 4 月入住 1 晚
Lilacinn 于 2023年04月23日 的回复
We appreciate your stay and positive review.Please come see us again soon!Best,Betsy and Shelly

8/10 还可以

Kristin

与家人出行
This is a beautiful old building and grounds. The room was generously sized but a bit cluttered. The front desk staff was very friendly.
2023 年 4 月入住 1 晚
Lilacinn 于 2023年04月17日 的回复
Thank you for staying with us! We hope to host you again soon.Best,Betsy and Shelly

10/10 超赞

Melanie

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We love staying here. Beautiful grounds, beautifully appointed rooms, yummy breakfast. Who could ask for more
2023 年 4 月入住 1 晚
Lilacinn 于 2023年04月11日 的回复
We love having you with us! Thank you for your lovely review - we look forward to your next visit.Best,Betsy & Shelly

10/10 超赞

Ramiro

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 10 月入住 1 晚
Lilacinn 于 2023年04月2日 的回复
Thank you for your lovely review - we hope to host you again soon!Best,Betsy & Shelly

10/10 超赞

Ursula

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 1 晚
Lilacinn 于 2023年03月31日 的回复
Thanks so much for your lovely review. We hope to host you again soon for your bike tour!Best,Betsy & Shelly

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 2 月入住 1 晚
shelly 于 2023年02月27日 的回复
Thanks so much for staying with us - we hope to host you again soon!Betsy & Shelly

8/10 还可以

Amanda

2023 年 2 月入住 2 晚
Lilacinn 于 2023年03月31日 的回复
Thanks so much for staying with us - we hope to host you again in the future.Best,Betsy & Shelly

6/10 一般

Calina

与家人出行
满意:服务设施,员工和服务
不满意:住宿条件和设施,清洁度
Enjoyed our stay until we got home and both of us found bug bites... Still uncertain what these bug bites are. The property is relatively clean but there is mold on the bathroom ceiling and a deep clean is certainly needed as there were minor stains on the carpet and scuffs on the wall. Breakfast was made-to-order and delicious!
2023 年 2 月入住 2 晚
Shelly 于 2023年02月17日 的回复
Hi Calina,Thank you for the update.We have never had any guest mention bug bites but I have called an exterminator to come in on Monday to check all of the rooms/mattresses and hopefully find no issues but will deal with any problems as recommended.I appreciate your feedback.Best, Shelly

10/10 超赞

dmitrymokshin,Brooklyn

与配偶出行
满意:员工和服务、服务设施、住宿条件和设施
Great breakfast, comfortable bed and spacious room and great service.
2023 年 2 月入住 3 晚
shelly 于 2023年02月17日 的回复
Thanks so much for staying with us! We hope to host you again soon.Best,Betsy & Shelly

6/10 一般

真实旅客

与家人出行
满意:客房舒适度,清洁度
不满意:员工和服务
It’s a nice place to stay, with that said, our Television did not work. I messaged right away about the issue. It was getting pretty late by the time someone could look at it so I asked for it to be fixed in the morning. It was still not working when we got back from lunch the next day. I asked the lady at the front desk for help fixing it and she said she would mention it to housecleaning? It happened to be freezing outside( below zero) …so outside activities were out of the question. Our goal was to relax all weekend which included our favorite shows. Unfortunately with the issue not being resolved we left a day early.
2023 年 2 月入住 2 晚
shelly 于 2023年02月17日 的回复
We are so sorry we weren't able to resolve this quickly enough. We appreciate your feedback and will strive to do better in the future.Best,Betsy & Shelly

10/10 超赞

Johnna

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely wonderful and beautiful place to stay. So quiet. So historical and so romantic. Will be coming here again and again.
2023 年 1 月入住 2 晚
Lilac Inn 于 2023年01月16日 的回复
Thank you so much for staying with us! We look forward to hosting you again.Best,Betsy & Shelly

8/10 还可以

Elizabeth

2022 年 11 月入住 1 晚

10/10 超赞

Thomas

与配偶出行
满意:员工和服务、服务设施、住宿条件和设施
The inn keeper was actually out on errands when we arrived and had our room key on the counter for us with a sweet little note. Our room was so cute and quaint, everyone from the inn was friendly and the breakfast options were delicious both days. Very quiet place and we'll definitely be back in the spring
2022 年 10 月入住 2 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 10 月入住 1 晚