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Relax Inn Guest House的評價

2 out of 5
Relax Inn Guest House
8 Madeira Pl, Brighton, England

評價

8.8

優異

10 分評分，優異；19 則評價中有 11 則" "
8 分評分，不錯；19 則評價中有 5 則" "
6 分評分，一般；19 則評價中有 1 則" "
4 分評分，欠佳；19 則評價中有 2 則" "
2 分評分，很差；19 則評價中有 0 則" "

9.0/10 

整潔度

9.8/10 

職員與服務

10/10 

設施服務

8.2/10 

住宿狀況

9.4/10 

環保程度

評價

8/10 不錯

Anthony

讚好：整潔度和職員與服務
Liked the location. Could do with a lamp in the room
於 2024 年 5 月住了 2 晚

10/10 優異

Kaylea

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I stay here with amazing. I would highly recommend it. Everyone was super nice and our room was amazing. Super close to the pier
於 2024 年 3 月住了 1 晚
relax inn guest house 於 2024年5月1日的回應
Hi Kaylea it is great that we met your expectations and you had a good time in Brighton. Thanks a lot for taking time to write your feedback! You are welcome anytime. See you again :)

10/10 優異

Martin

讚好：整潔度、職員與服務和住宿狀況
Very welcoming and friendly when i arrived. The property ticked all the boxes i needed for my stay (for the marathon), room and bathroom were great and very friendly staff, thankyou.
於 2024 年 4 月住了 2 晚
relax inn guest house 於 2024年5月1日的回應
Hi Martin it is great to know that we met your expectations and you had a great time for the Marathon. Thanks a lot for taking time to write your feedback! You are welcome anytime. See you again :)

8/10 不錯

Meryem

讚好：整潔度
於 2023 年 11 月住了 1 晚
Noemi & Relax Inn Guest House Team 於 2023年11月17日的回應
Thank you for your feedback Meryem,Kind regards

10/10 優異

Jacob

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Prima,goede locatie
於 2023 年 10 月住了 2 晚
Relax Inn Guest House Team 於 2023年10月28日的回應
Thank you for your feedback, we are glad you had a good time :) all the best

10/10 優異

Phillip

於 2023 年 10 月住了 2 晚
Noemi & Relax Inn Guest House Team 於 2023年10月25日的回應
Thank you for your positive feedback Philip, we are happy you and your wife enjoyed the stay with us. We will be very happy to host both of you in the future. Take care Kind regards

4/10 欠佳

robert

讚好：整潔度和職員與服務
不滿：住宿狀況
Woeful room and painfully expensive ! !
Only for the fact that the staff were so helpful and caring.... I was going to ask for a large refund on what i paid, i couldn't request an upgrade because i was in one of the best rooms already, a double with ensuite. On arrival i was excitedly asked did i know the room rate and could i pay immediately £199 per night, i was booked for 2 nights. The room was Woeful, it's the saddest and most tired room i have ever stayed in, small, cramped with what looked a 2nd hand bed from a charity shop, the bedding looked liked it had not been ironed and dressed with a couple of 12" cushions to give it that luxurious feel that in itself was a joke, the tv did not have a signal and just buffered and crackled, the kettle could not be filled with the basin tap because it was a standard kitchen kettle and too big, there wasn't a plug for the wash basin and although there were cup/glass holders over the basin they didn't have any in them ....The shelf was hilarious , it is an off cut of skirting board turned upside down and so badly fitted that everything falls of it ... And finally the towels gave me exfoliation i hadn't expected with 2 of them having holes as big as golf balls in them ! ! I think if i'd been homeless in the middle of January and offered a place here for the night Free, i would have found reasons to complain and then to top it off ...no breakfast ! ! I'm sorry i didn't upload any pics ... But i think i've painted a good picture here. Relax Inn sort it out ! !
於 2023 年 8 月住了 2 晚
Relax Inn Guest House Team 於 2023年8月14日的回應
Dear Robert, we are sorry to hear that we did not meet your expectations. Ideally we would prefer if you would of gave us your feedback when you saw us and we asked if you were having a nice stay. We could've made it more comfortable for you. We don't normally have reviews like this but we appreciate your detailed feedback. We will discuss your feedback with our manager. We appreciate taking your time to rate us and will take your review into consideration. About the payment our policy is to pay on arrival. Also you could find all the photos of the room and bathroom in your booking details.Kind regards from the Team

8/10 不錯

Annica

於 2023 年 8 月住了 1 晚
Relax Inn Guest House Team 於 2023年8月14日的回應
Dear Annica, we appreciate your feedback thank you for taking the time to rate us. We hope to see you againRegards

10/10 優異

Justine

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent - would stay again!
Central to everything.
於 2023 年 7 月住了 2 晚
Relax Inn Guest House Team 於 2023年7月31日的回應
Thank you for your amazing feedback! It was very nice to meet you all, hope to see you again. Best wishes from the team

8/10 不錯

Per-Erik

讚好：整潔度和職員與服務
於 2023 年 7 月住了 3 晚
Relax Inn Guest House Team 於 2023年7月24日的回應
thank you for your feedback. It was lovely hosting you and your family. Kind regards from the team

4/10 欠佳

Terry

伴侶同遊
Your marketing stated that breakfast was free, in fact there was no breakfast as they do not cater for it, The reservation was booked with this in mind no reduction in price was offered
於 2023 年 7 月住了 1 晚
Relax Inn Guest House Team 於 2023年7月13日的回應
Dear guest, as we spoke maybe there was a misunderstanding between the hotels you were staying, from check in to check out we told you that no breakfast was served. Everywhere in your booking there was nothing written. Your review is not fair based on that matter, thanks anyway. Have a nice day!

10/10 優異

Charles

於 2023 年 7 月住了 2 晚
Relax Inn Guest House Team 於 2023年7月6日的回應
Dear Charles, we appreciate your feedback. We hope to see you again. Best wishes

10/10 優異

Daleep

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
GIN STAY
Room and services were excellent. Shower could have been some what better.
於 2023 年 6 月住了 2 晚
Relax Inn Guest House Team 於 2023年6月12日的回應
Thank you very much for your lovely feedback. We are very happy to host you again. See you soon. Kind regards

10/10 優異

Abhijit

讚好：整潔度、職員與服務和住宿狀況
Ocean view room!
於 2023 年 5 月住了 4 晚
Relax Inn Guest House Team 於 2023年6月9日的回應
Thank you for your feedback, we really appreciate it. We hope to see you again :)