Brookfield hotels from HK$431

"Hotel was amazing!!!!! Nikki and Roberto at the front desk were awesome as well as another female who checked us out… I didn’t get her name but she had beautiful jewelry! Everyone was so nice and Nikki gave loved our pups and gave them treats and love every time we went out to use bathroom!! The area was a little sketchy with some locals who hang out at the corner store, but no one bothered us even on our walks to the school down the street. Parking was great and felt secure as well as the hotel staff after hours and room key entry late at night. Thank you ambassador for making us feel safe and so welcome!!!!!! Also the free shuttle within 3 miles was a cool plus! "

"The room had such a strong bleach smell it was hard to be in the room. "

"Place was dirty. I had to go to the reception to have someone actually come to my room and clean the bathroom. Don’t ever recommend anyone to come. My sisters room had a roach in it. We had the rooms rented for 2 nights and left Saturday night after seeing the roach in the room. I have a video of the bathroom and how dirty it was they checked us in."

"Nice looking rooms, comfy bed, Keurig, but not great pillows. Strangely shallow sink. The worst part was how poorly the loft rooms were insulated for noice. We weren't warned that a massive Derby party was happening in the entire hotel, and the room next to ours stayed up shouting at the top of their lungs until 11:30. We had paid to upgrade to a loft for the high floor, but you could see that the lofted ceiling allowed a crack for noise between rooms. At 9:30 the next morning we tried to check out, but the desk wasn't staffed by anyone who could work the computers. Weird! Would not recommend."

"The hotel and our room was so clean and smelled so fresh. Everyone was so nice and polite. It didn’t matter who we spoke to everyone was so friendly. Always saying good morning and have a good day. "

"Kids running through the hallways yelling. Cleaning lady next door pounding away on something (next to room 422). Elevator in center was broken. My key card went dead after each day…had to go to front desk for new keycard. This happened on my last 2 night visit too. Besides that…we love the place. Great Breakfast and restaurant/bar. Nice atmosphere."

"nice staff"

"Perfect stay at an iconic hotel. Having a drink in the 23rd floor lounge is an absolute must. Staff is polished and professional. Hope to stay there again."

"All good at hotel. Staff was great"