There were a lot of people partying all night making loud noises and the property people did nothing. The room smelled like pee and the floors were completely dirty and I tried to change rooms but the said they couldn’t do that. The bed had bed bugs so I slept in my car and didn’t feel safe at all.
Todd
於 2025 年 5 月住了 1 晚
2/10 很差
Melody
家人同遊
2025 年 4 月 18 日
不滿:職員與服務和設施服務
The guy at the front desk was very rude when i checked in and came to my door at 11am and asked me if i was leaving yet. I was packing, making sure i didn't leave anything. He was just very rude and acted like he didn't want us there. My daughter and i were in town for a funeral, he just made our experience worse.
Melody
於 2025 年 4 月住了 1 晚
2/10 很差
Ralph
親子同遊
2025 年 4 月 11 日
不滿:整潔度、職員與服務和住宿狀況
Needs updating
Ralph
於 2025 年 4 月住了 1 晚
2/10 很差
Ralph
家人同遊
2025 年 4 月 11 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Property needs cleaned up
Ralph
於 2025 年 4 月住了 1 晚
2/10 很差
Wayne
家人同遊
2024 年 11 月 17 日
Don’t stay here
Check in was not so good. The lady that checked me in was very confused.
Wayne
於 2024 年 11 月住了 2 晚
6/10 一般
Todd
2024 年 9 月 20 日
讚好:職員與服務
The property is well out dated. Needs some fixing up. They still us the key system. Do didn’t stay closed unless you locked the deadbolt. This place is more for people that need a place to stay long term.
Todd
於 2024 年 9 月住了 2 晚
6/10 一般
Rene
2024 年 9 月 7 日
讚好:整潔度
不滿:客房舒適度
Rene
於 2024 年 8 月住了 2 晚
4/10 欠佳
Gayle
2024 年 8 月 20 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Unavailability of front office being accessable. Electrical plug in access in restroom for hair drting/shaver etc. not availabe. TV remotes & light switches dirty. Sheets appeared to b clean but were STAINED.
Gayle
於 2024 年 8 月住了 1 晚
2/10 很差
Ivan
家人同遊
2024 年 8 月 18 日
不滿:職員與服務、住宿狀況和客房舒適度
Ivan
於 2024 年 8 月住了 3 晚
8/10 不錯
Patricia (Abilene Texas)
2024 年 5 月 30 日
Patricia
於 2024 年 5 月住了 1 晚
6/10 一般
Beatrice
2024 年 5 月 21 日
Beatrice
於 2024 年 4 月住了 3 晚
10/10 優異
JPW
2024 年 5 月 10 日
JPW
於 2024 年 5 月住了 5 晚
6/10 一般
Richard
2024 年 4 月 21 日
Need better service/ did not clean my room or more towels .
Richard
於 2024 年 4 月住了 2 晚
2/10 很差
alejandra
2024 年 4 月 14 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Horrible
On arrival, lady was rude from the get go. As she gave me my keys, she followed me to my car where she saw my service dog. She then said there was no pets allowed. I tried explaining to her that on the hotel website it clearly states “pet friendly”, if it didn’t I wouldn’t have booked it knowing I was bringing said service dog. She continued to say no & demanded I give her the keys & that she would give me a refund. I walk inside the building with her to get the refund when she told me it would cost extra for the dog to be here. I explained to her that it was a service dog & tried showing her his papers but she just didn’t want to hear it. With it being a busy weekend in brownwood every hotel within the 25mile radius was booked I had no choice but to pay the extra fee & stay at The Royal Inn. She gave me a new set of keys, which I thought was a little weird. Until we opened the door to the room & got a lingering smell of stale cigarettes. When I clearly requested for a non smoking room but because of my service dog she gave me a smoking room which really affected my asthma. Overall, horrible stay.
alejandra
於 2024 年 4 月住了 1 晚
8/10 不錯
Chris
2024 年 3 月 1 日
Chris
於 2024 年 2 月住了 1 晚
6/10 一般
James Manglicmot
2024 年 2 月 29 日
讚好:整潔度
不滿:職員與服務
James Manglicmot
於 2024 年 2 月住了 1 晚
6/10 一般
Apolonio (Bangs)
2023 年 12 月 22 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Apolonio
於 2023 年 12 月住了 3 晚
10/10 優異
Robert
家人同遊
2023 年 11 月 7 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
As advertised ; good value ; clean ; nice front desk
Robert
於 2023 年 10 月住了 2 晚
6/10 一般
Kristiana
伴侶同遊, 寵物同遊
2023 年 10 月 20 日
不滿:住宿狀況
Room did not look like rooms in picture. Looks like they are renovating property possibly.
Kristiana
於 2023 年 10 月住了 1 晚
8/10 不錯
Ralph
2023 年 10 月 17 日
Ralph
於 2023 年 10 月住了 1 晚
10/10 優異
Ross
家人同遊
2023 年 10 月 15 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Quiet location staff was friendly and helpful,ready to stay again