「We got to the hotel on a Friday at 4pm the stated check in time and were told that they had rented the hotel to a football team and our room would not be ready till after the football game around 10pm. They said they sent out an e-mail but i never got one. And talking to other people they never got an e-mail either. They should have given everyone at least halves of their money back but they would do anything. They just said, there was nothing they could do. I didn't think a hotel could just...
「Clean, comfortable room. Helpful staff. Excellent location, walking distance from the historic downtown. A little worn with age (missing sink drain plug, cracked outlet plate) but still clean and comfortable. We liked it enough to stay an extra night.」
「The room had what looked like bedbugs. The sheets were yellow and dingy. I stay 1 hour and checked into another hotel. The only good thing was the man in the front desk. He polite and professional」
「The room was filthy. Dead insects on the floor, mold in the bathtub, the ac-heater was held together with tape. There was no coffee. The so called "breakfast" was minimal at best. That was the last time I will stay at that dump.」
「Really average, not so clean but ok. And I reserved 2 rooms and Hotels.com told me that I had fully paid. But we only have 1 room when we arrived. Until now, Hotels.com didn't give a refund.」
「The amount of damage that was done inside the hotel was unbelievable. All of the doors were broken as we walked down the hall. In our room were two beds one was about a foot higher than the other. The nightstand had the whole corner basically like chewed off. The entire hallways and rooms smelled of cigarettes and other smells that we could not determine. The only reason we stayed because it was close to the cowboy game. Not impressed, especially for the price that we were charged. Would never...