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The hotel was great. The check in staff was very friendly. The room was amazing! We got a superior family suite. It’s 2 rooms, kids room has 2 twins and the other room has 2 twins pushed together to make a king. The king room had a large soaking tub and separate toilet area away from the shower and tub. The kids room has its own bathroom that was large. Each room had a couch and table and sitting area. Both rooms share a front door but also have their own doors-imagine connecting rooms but with a shared “lobby” in between. Very unique and very well priced!! The neighborhood was quiet and safe and a few blocks from the action. Very close to the lake and the swimming beach. Very close to the train station and there are trams and buses right nearby. We walked to old town which took about 30 min or 15 min walk to the boat taxis then took the boat taxi across the lake. Overall I highly recommend this place!! Very rare to find family style rooms where the kids can stay with us but have their own space without breaking the bank on a suite! We didn’t eat at the restaurant or bistro but the menu looked good.

The hotel was beautiful. They had staff that were eager to help with anything that came up. We were greeted every time we entered or exited the hotel. The room was a junior suite and lovely.

This was a great boutique hotel. It’s in the quieter area of Zermatt so you have to walk down to the main town area but that just adds to the charm! The views of the Matterhorn were amazing. The spa was lovely as well.