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貝爾酒店的評價

3 out of 5
貝爾酒店
25 High Street, Bury St Edmunds, England

評價

6.2
10 分評分，優異；180 則評價中有 26 則" "
8 分評分，不錯；180 則評價中有 51 則" "
6 分評分，一般；180 則評價中有 38 則" "
4 分評分，欠佳；180 則評價中有 37 則" "
2 分評分，很差；180 則評價中有 28 則" "

6.4/10 

整潔度

7.4/10 

職員與服務

6.0/10 

設施服務

5.4/10 

住宿狀況

6.6/10 

環保程度

評價

2/10 很差

Max

讚好：職員與服務
不滿：整潔度和住宿狀況
Showers are pitiful/ nearly useless Rooms are very dated and tired. All sorts of noise throughout the night.
於 2024 年 4 月住了 2 晚

2/10 很差

Richard

商務旅客
讚好：職員與服務
不滿：整潔度和設施服務
The bed was absolutely awful the shower was basically none existent and was dripping all night long by far my worst ever hotel yet
於 2024 年 4 月住了 1 晚

4/10 欠佳

Ian

於 2024 年 3 月住了 1 晚

8/10 不錯

Ruth Ann

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
We have been familiar with the Bell for a number of years having lived in the community in the past. These are fairly new owners who are trying to upgrade services and safety within the constants of listed buildings. While this a friendly atmosphere it should be noted the traveler who stays should be prepared for old world charm and basic amenities although TV and wify are available there are stairs only between floor and not a place for handicap or the unfit It is close to transportation, local walks, and friendly local cafes. It was more than adequate for our needs visiting family and friends and getting to nearby towns by bus and reconnecting with familiar places,
於 2024 年 3 月住了 18 晚

8/10 不錯

Susan

伴侶同遊
讚好：整潔度、職員與服務和設施服務
It suited our need for a convenient 2 night stay. The staff were friendly and helpful and the room was warm, clean and had everything we needed. It was also priced appropriately. The twin beds were a little springy but we still slept well. We would go back there!
於 2024 年 3 月住了 2 晚

2/10 很差

Penny

不滿：整潔度
I arrived at the hotel around 6.30pm. Sat in bed and working until 10.45 when I decided to turn in. That’s when I found the bugs in the bed, and not just one but several. I complained to the on duty manager who confirmed it. He was very apologetic and offered another room but the bathroom wasn’t habitable.
於 2024 年 3 月住了 1 晚

2/10 很差

Daniel

於 2024 年 2 月住了 1 晚

8/10 不錯

Ahmed

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

Paul

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Stay.
Great stay. Rooms traditional. Staff fantastic and helpful. Will stay again in the New Year!
於 2023 年 12 月住了 2 晚

8/10 不錯

Tommy

讚好：整潔度
Good stay, good friendly staff! The mattress probably needs replacing but the bedding was nice and clean. Adjusting the shower water temp was not easy but after some time it was ok. Overall, not a luxury type of hotel but for the money I would stay short term again!
於 2023 年 11 月住了 1 晚

10/10 優異

Katarzyna

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

6/10 一般

Matt

家人同遊
讚好：職員與服務和住宿狀況
A quaint hotel/pub service. Room was a bed and they even had an electric heater. A bit of a misunderstanding at checkout. The checkout desk was closed and the rooms are not connected to the main building. Several minutes of heavy pounding finally got someone awake so we could get our large baggage out of office. Staff is very friendly.
於 2023 年 11 月住了 1 晚

8/10 不錯

Rachel

商務旅客
讚好：整潔度和職員與服務
不滿：客房舒適度
The staff were all very friendly. The room was spacious and clean the window had a cracked pane of glass. Unfortunately the bed was very uncomfortable a new mattress is needed.
於 2023 年 10 月住了 3 晚

10/10 優異

Arthur

商務旅客
讚好：住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚

10/10 優異

James

於 2023 年 10 月住了 1 晚

10/10 優異

david

於 2023 年 10 月住了 4 晚

10/10 優異

paul

於 2023 年 10 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度、職員與服務和客房舒適度
於 2023 年 7 月住了 1 晚

2/10 很差

Ashley

讚好：職員與服務
不滿：整潔度和住宿狀況
The property / Hotel is very old, but in need of a total refurbishment. Toilet system not working properly, Shower not working properly etc. The staff were very friendly and helpful, and I was given another room twice, but the carpet was so dirty you could not walk on it bare foot. T.V. not working in change of room. Would not stay there again, and defo not recommended.
於 2023 年 7 月住了 3 晚

4/10 欠佳

Evelyn

不滿：住宿狀況和客房舒適度
Very tired and dated.
Staff were friendly. It isn't a £65 a night hotel. There is a reason there are no pictures of the rooms. Very tired and dated.
於 2023 年 7 月住了 1 晚

2/10 很差

Richard (APO)

於 2023 年 7 月住了 5 晚

10/10 優異

Philip

於 2023 年 7 月住了 2 晚

10/10 優異

Robert

於 2023 年 7 月住了 1 晚

8/10 不錯

Janet

於 2023 年 6 月住了 3 晚

8/10 不錯

Brett

讚好：職員與服務
不滿：住宿狀況和客房舒適度
Back in time
People were friendly and so helpful. The rooms need updating, I went back in time to my Nans bedroom in the 80’s. Toilet flushed and the who pub heard. Didn’t try the food but drinks were reasonable. It was a last minute booking and the price matched what I got.
於 2023 年 6 月住了 1 晚

8/10 不錯

JOHN

於 2023 年 6 月住了 1 晚

2/10 很差

Richard

不滿：整潔度、職員與服務和住宿狀況
The place was tatty, the toilet seat was off the WC but just placed to the side. The place needed steam cleaning. It was very disappointing and certainly not worth the charge to stay
於 2023 年 6 月住了 1 晚

10/10 優異

John

讚好：整潔度、職員與服務和住宿狀況
Lovely
於 2023 年 5 月住了 1 晚

8/10 不錯

PETER

讚好：整潔度和職員與服務
Room was very hot but eventually a member of staff arrived to turn the radiator control with a pair of pliers as the knob was nor connected to the radiator, Wifi was great if you wanted facebook but unable to connect to any other site,
於 2023 年 5 月住了 1 晚

8/10 不錯

Martin

於 2023 年 5 月住了 1 晚

8/10 不錯

Paula

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
This is a lovely older property perfect for a quick visit to Mildenhall. Great pub downstairs and convenient to all kinds of shops and restaurants. Staff was excellent and very helpful. They poured a nice pint too!
於 2023 年 5 月住了 1 晚

2/10 很差

Chris

於 2023 年 5 月住了 1 晚

6/10 一般

Donna

讚好：職員與服務和客房舒適度
於 2023 年 4 月住了 1 晚

10/10 優異

j

讚好：職員與服務和客房舒適度
Hotel was a bit dated, bit of a 70's era for furniture and decor which was quite charming. Rooms confortable, staff friendly and welcoming, great food. We thoroughly enjoyed our stay
於 2023 年 4 月住了 1 晚

4/10 欠佳

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
2 night stay
The wall has a hole in it. The radiator was stuck on hot. The mattress was well past its best. The shower had black mould behind the taps. The bedding was clean. The staff friendly.
於 2023 年 4 月住了 2 晚

8/10 不錯

Kevin

家人同遊
讚好：整潔度、職員與服務和客房舒適度
Hotel manager very accommodating. My son’s flight put back and couldn’t arrive until 2245. Manger came up with a plan to ensure we could get to our rooms.
於 2023 年 3 月住了 2 晚

10/10 優異

Christopher

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Friendly staff and convenient location
I had work close by and this was a very convenient and affordable hotel. Staff was very kind and quick to respond to any communication. Parking was safe and location was great to access walking/jogging path for a morning jog along the river. The rooms are not updated but our room was clean and perfect for a shorty stay. For the price it was a great deal and I would definitely stay again.
於 2023 年 3 月住了 2 晚

6/10 一般

Kate

商務旅客
讚好：整潔度和職員與服務
Big fail in terms of personal safety.
Welcome was good, as was my dinner. Hotel is old and in need of some attention. My real concern was that the smoke detector in my bedroom was covered over with a plastic bag. I mentioned it to a staff member who I took to be the manager but no one came back to me and no one came to my room to remove it. Additionally the bathroom light didn't work but that is probably insignificant compare to the issue concerning fire safety.
於 2023 年 1 月住了 1 晚

4/10 欠佳

Andrew

家人同遊
不滿：職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 1 晚

2/10 很差

Harry

商務旅客
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Advertised as having free wifi but did not. It was BT Open wifi which is a public one all over the country that you need a paid account to have. Beds very hard, room decor falling apart and a shower that was boiling hot water only and a dribble, and almost falling off the wall.

6/10 一般

k

不滿：職員與服務和住宿狀況
於 2022 年 11 月住了 1 晚

8/10 不錯

Lionel

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Liked: Centrally located in the middle of the village. Didn't Like: No WiFi, bed was hard, controls missing from radiator - couldn't turn on the heating, three blown/missing light bulbs.
於 2022 年 11 月住了 1 晚

4/10 欠佳

Paul

商務旅客
不滿：整潔度和住宿狀況
於 2022 年 11 月住了 3 晚

6/10 一般

Robert

於 2022 年 10 月住了 2 晚

6/10 一般

Liam

於 2022 年 9 月住了 1 晚

6/10 一般

Norman

讚好：職員與服務和客房舒適度
The Bell
The hotel is rather tired, the linen and towels were clean,there was shampo conditioner and soap,tea coffe and milk provided. The room we had was on the front and because the windows weren't double glazed there was lots of traffic noise. The carpet could do with a good clean or be replaced. They don't do breakfast but there is a cafe round the corner does a nice one for £7. The food on the manu was very reasonably priced.
於 2022 年 8 月住了 1 晚

6/10 一般

Janis

家人同遊
讚好：整潔度和職員與服務
The food was great and the cook was very nice and friendly. The room was in fair condition but it was clean. Staff were very nice.
於 2022 年 8 月住了 4 晚

8/10 不錯

Perry

讚好：整潔度、職員與服務和客房舒適度
No Frills Hotel
No frills hotel. Was fine for me for an overnight stay. Good value for money. It's far from being the Ritz but it works.
於 2022 年 8 月住了 1 晚

10/10 優異

Christopher

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was new to me but very remote and quiet, everything was simple and the pub was really nice!
於 2022 年 7 月住了 6 晚

8/10 不錯

Darren

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were friendly
於 2022 年 7 月住了 2 晚