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"The staff were all very accommodating and friendly. The room was clean and the staff came back at a time requested for our room to be serviced. The evening meal was lovely and the cocktails made by the barman were excellent. We had 2 pets with us and the room had 2 pet beds set up in our room on arrival which was lovely. "

"Amazingly good value for money. Would definitely stay again."

"Lovely hotel in central Bath. Very helpful staff who were knowledgeable about the area. Would thoroughly recommend "

"The hotel is beautiful. The service is delightful. The staff is great. Shout out to Chris the bartender. And it’s the only hotel in Bath with its own spa with waters from the local hot springs. I highly recommend it. "

"Room was clean, staff were brilliant and food in the restaurant was excellent "

"Clean room excellent for our needs"

"Loved the stay, however, I booked and paid with hotels.com, the hotel asked for payment as it hadn’t registered their end. Embarrassing for me. Not great!!"

"Comfortable and cosy room, a welcome oasis from the weather outside. Perfect central location and a great view out onto the market square. Well equipped, and with a good hot shower. All the staff we encountered were super-friendly, and it was an all-round nice and welcoming place to stay for a winter break."

"Good room great staff"