4/10 欠佳
ALYSSA
親子同遊
2025 年 9 月 29 日
不滿：整潔度、設施服務和住宿狀況
This property, its management, and the supposed rating of 4 stars are all very suspect. Front desk staff are only open for a few hours a day and were not very helpful. The room was filthy, floors would leave your shoe soles and feet black, there was mucus spread all over walls in multiple places from previous guests (which was not cleaned), the bathroom was filthy and smelled like a trough at a stadium, and the amenities, furniture, beds, and rooms were not equipped at a 4 star level whatsoever - much more like a 1-2 star quality. We asked for an additional towel and roll of toilet paper and were declined at the front desk as we were told to wash our towels (8 Euros to launder ourselves) and told to source our own supplies. The AC units were absolutely FILTHY and packed with dust and dirt, the air quality was so poor that it caused our infant to have breathing and respiratory issues and both units leaked water badly on the floors. The only aspect of this property I would recommend is the location - period. We reached out to the Management company to express our concerns of our stay and over two weeks later we haven't received a response. Avoid at all costs!!!
ALYSSA
於 2025 年 9 月住了 6 晚
