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灰之酒店的評價

4 out of 5
灰之酒店
49 Napier Street, De Waterkant, Cape Town, Western Cape

評價

9.0

卓越

10 分評分，優異；141 則評價中有 85 則" "
8 分評分，不錯；141 則評價中有 44 則" "
6 分評分，一般；141 則評價中有 6 則" "
4 分評分，欠佳；141 則評價中有 5 則" "
2 分評分，很差；141 則評價中有 1 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

8.8/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 不錯

TM

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 7 月住了 3 晚
The Grey Team 於 2018年8月6日的回應
Thank you for staying with us. We appreciate your feedback.

10/10 優異

Elizabeth

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Absolutely lovely boutique hotel. Central, safe lovely room and all staff! Highly recommend!
於 2024 年 3 月住了 1 晚
Marietjie 於 2024年4月13日的回應
Dear Elizabeth,We are delighted that you've had such a great stay.Thank you for the feedback.It's most appreciated.Regards,Marietjie - The Grey

10/10 優異

Rachel

讚好：整潔度、職員與服務、設施服務和住宿狀況
The personal touches made all the difference! 5*****
於 2024 年 1 月住了 5 晚
Marietjie 於 2024年4月13日的回應
Dear Rachel,Thank you. We appreciate the wonderful feedback.Have a lovely weekend!Marietjie

10/10 優異

Lara

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Marietjie 於 2024年3月1日的回應
Dear Lara,Thank you so much! We truly appreciate it.Kind Regards,Marietjie - The Grey

10/10 優異

Bernd

讚好：整潔度、職員與服務和住宿狀況
Everything perfect, many thanks!!!
於 2024 年 2 月住了 7 晚
Marietjie 於 2024年3月1日的回應
Dear Bernd,Thank you. We are humbled by your kind words.May you have a lovely weekend.Kind Regards,Marietjie - The Grey

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Simple and straight forward sleep over. Coffee and tea facilities in room would be great
於 2024 年 2 月住了 1 晚
Marietjie 於 2024年2月7日的回應
Dear Anonymous,Thank you for the great review. Noted. We will consider your recommendation.Have a lovely day!Safe Travels.Marietjie - The Grey

10/10 優異

sandra

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Superb hotel.
Cracking small hotel not to far from the V & A.Staff are brilliant.Rooms spotless.great food and live music.bar and pool on roof.No complaints what so ever.
於 2024 年 1 月住了 2 晚
Marietjie 於 2024年2月4日的回應
Dear Sandra,That's so special to us to get such an amazing review.Thank you. We are humbled.May you have an awesome day!Hope to see you again soon.Safe Travels,Marietjie - The Grey

10/10 優異

Tom

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Always our go-to in Cape Town. Great value rooms, amazing area and lovely staff!
於 2024 年 1 月住了 2 晚
Marietjie 於 2024年1月28日的回應
Dear Tom,We are so grateful for the amazing, kind words. Thank you.We have a special group of people working for us.May you have a wonderful 2024.Kind Regards,Marietjie - The Grey

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務和客房舒適度
Friendly and helpful staff. We were able to do early check in at not cost. Area is good.
於 2024 年 1 月住了 1 晚
Marietjie 於 2024年1月28日的回應
Dear Anonymous,Thank you so much for the great review. We truly appreciate the feedback.May you have a wonderful 2024.Kind Regards,Marietjie - The Grey

8/10 不錯

Tom

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Our 'go-to' for a short few nights in the city. Great location, friedly staff and comfy beds. Our third stay this year. Will be back.
於 2023 年 12 月住了 2 晚
Marietjie 於 2023年12月6日的回應
Dear Tom, Thank you for the lovely comments! We are truly grateful for the wonderful remarks. We do have a special group of staff members. It is a historic building and the owner has done wonders with the rooms. It is a unique little spot. May you have a lovely week. Safe Travels! Marietjie - The Grey

10/10 優異

Jari

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 5 晚
Marietjie 於 2023年12月6日的回應
Dear Jari,Wow! Thank you! We are humbled.Regards,Marietjie - The Grey Hotel

8/10 不錯

DirkJan

商務旅客
讚好：職員與服務、設施服務和住宿狀況
Lovely boutique hotel, nice staff. Great value for money. Nice area. Soft close on the toilet seat would have been nice. Less noise from the ac (not sure if that was causing it). A bit more water pressure in the shower would be great. I was fighting with the hotel room safe, but that could be my stupidity
於 2023 年 11 月住了 6 晚
Marietjie - Team Grey 於 2023年11月22日的回應
Dear DirkJan,It was lovely meeting you. As discussed, we welcome the constructive feedback and have already addressed some of the suggestions you've made.Thank you for the great score. We truly appreciate it.Safe Travels!

8/10 不錯

Jacques

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Marietjie - Team Grey 於 2023年11月22日的回應
Dear Jacques,We appreciate the time you've taken to send us a review. Thank you for the high score. We truly appreciate it.Hope to see you again soon.Safe Travels!

10/10 優異

Kristian

於 2023 年 10 月住了 3 晚
The Grey Team 於 2023年11月17日的回應
Dear Kristian,Thank you for the amazing score. We truly appreciate the feedback. May we look forward to seeing you again soon!Safe Travels.

10/10 優異

Suzana

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovley stay at the Grey Hotel
The hotel is lovely but you can not be disabled or over sized it has a nice atmosphere but we could have got more information from the reception about the restaurant and the surroundings. The breakfast could have some improvements but the staff was interested and fixed what ever problem you could have. The reception could have also informed that there are pool towels to borrow. Great close to the waterfront and the BooKap so nice area to stay in. Lovley restaurant and also other interesting places with good food
於 2023 年 10 月住了 6 晚
The Grey Team 於 2023年11月17日的回應
Dear Suzana,Thank you for the great score and constructive review. We will definitely address all the points you've made and hope to improve on them by the time you return.Regards and Safe Travels!

10/10 優異

Andrea

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Cozy hotel in a perfect position
We found the Grey the best place where to stay while visiting Cape Town and sorrundings
於 2023 年 9 月住了 3 晚
The Grey Team 於 2023年11月17日的回應
Dear Andrea,We are delighted to know you've had such a great experience. Thank you for the kind words and great score. We truly appreciate the contribution.May The Grey become your home-away-from-home.Till we meet again.Safe Travels!

10/10 優異

Khaled

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is clean, has a nice artsy vibe. The staff are super friendly and helpful. The location of the hotel cannot be better. Most things we wanted to see were 10 to 20mns walking distance, and the neighborhood of the location was beautiful, with plenty of coffee shops, small boutiques and colorful houses.
於 2023 年 9 月住了 10 晚
The Grey Team 於 2023年11月17日的回應
Dear Khaled,We are delighted you've enjoyed your stay. Thank you for the kind words and perfect score. Our staff is a great blessing and we will definitely relay the message.May we see you soon.Safe Travels!

10/10 優異

Tom

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and tidy, great staff always on hand to help. Always feel right at home at The Grey.
於 2023 年 10 月住了 1 晚
The Grey Team 於 2023年11月17日的回應
Dear Tom,Thank you for the great review and perfect score.We are blessed with amazing staff. Thank you for the kind remarks. We will share your kind words with them.May this forever be your home away from home.We look forward to your next visit.Safe Travels!

8/10 不錯

Marius

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
The Grey Team 於 2023年11月17日的回應
Dear Marius,We truly appreciate the near-perfect score. Thank you.Please advise how we can improve and make your stay more comfortable.Thank you for the visit and Safe Travels!Hope to see you again soon!

8/10 不錯

Kegan (Grand Ledge)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice location for a stay in Cape Town. Close to several restaurants and the piano bar next door was nice for a late night cocktail. Staff was very friendly. I would stay here again when visiting Cape Town.
於 2023 年 8 月住了 8 晚

8/10 不錯

Henry

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
The Grey Team 於 2023年8月21日的回應
Thank you for choosing to stay with us and for taking time to share your feedback. We greatly appreciate your review and are pleased to hear you had an overall enjoyable experience during your recent visit. We value your patronage and hope to have the opportunity to welcome you back soon. kind regards

10/10 優異

Craig

於 2023 年 4 月住了 14 晚

10/10 優異

Rachael

讚好：整潔度、職員與服務、設施服務和住宿狀況
The Grey had a lovely feel upon entering, quirky, boutiquey and homely. The hotel is small and unique and the staff are super friendly and helpful. In particular Lukahnyo had amazing customer service, he knew our names from day one and didn't forget them for our whole 5 days. We enjoyed a couple of breakfasts in the cosy dining space which were really nice and being able to enjoy a freshly squeezed OJ won extra points. We had a fantastic evening on the Saturday night at the Piano Bar adjoining the property, Nina and her band were beyond amazing, can highly recommend making a night of it if you can. Lots of amazing eateries and shops within walking distance. My only downside to the property was that it can be a little noisy with guests coming and goings in the night, but I am a light sleeper, so probably more an issue for me than for others.
於 2023 年 4 月住了 5 晚

4/10 欠佳

Howard

讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
Disappointing for a "boutique " hotel. Lack of attention to detail and the feeling the management do not care about their guests. The staff were excellent: helpful and friendly.

8/10 不錯

marie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Séjour rapide à Cape Town
Bon hôtel pour un court séjour à Cape Town
於 2023 年 2 月住了 1 晚

10/10 優異

Philipp

讚好：整潔度、職員與服務、設施服務和住宿狀況
Sehr zuvorkommender und überaus freundlicher Service vom gesamten Personal!
於 2023 年 2 月住了 3 晚

10/10 優異

amar

於 2022 年 12 月住了 9 晚
The Grey Team 於 2023年11月17日的回應
Dear Amar,Thank you for the perfect score. We truly appreciate the feedback.May we see you again soon.Safe Travels!

10/10 優異

Patrick

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 3 月住了 2 晚

10/10 優異

Carl

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Pleasant stay
Good location, cheap Uber ride to waterfront. Pleasant and helpful staff.
於 2022 年 3 月住了 3 晚
The Grey 於 2022年4月3日的回應
Dear Carl, thank you for your review. We enjoyed hosting you and hope to welcome you soon again. Kind regards, The Grey Team

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 3 月住了 4 晚

10/10 優異

Nadim

於 2022 年 2 月住了 1 晚

10/10 優異

Robert

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 1 月住了 5 晚

8/10 不錯

Hendrik

讚好：整潔度、職員與服務和住宿狀況
於 2021 年 12 月住了 16 晚

10/10 優異

Carl

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice stay!
於 2021 年 10 月住了 1 晚
The Grey 於 2021年10月24日的回應
Thank you for staying with us. We are looking forward to welcoming you again. Keep safe till then. Warm regards, The Grey Team

10/10 優異

Carl

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Tolles Hotel mit Rooftop Bar in schöner Straße
Wunderbares Hotel in einer sehr schönen sicheren Nachbarschaft. Zimmer sind sehr gut eingerichtet und sehr freundliche Mitarbeiter, die gerne weiterhelfen.
於 2020 年 3 月住了 2 晚
Grey Team 於 2020年3月13日的回應
Thank you for the feedback, we are glad you enjoyed your stay with us in Capetown. We look forward to hosting you again in the near future. Kind Regards

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Die Lage ist Spitze, das Essen, das Personal und die Sauberkeit ebenfalls
於 2020 年 2 月住了 6 晚
grey team 於 2020年3月10日的回應
Thank you for the feedback we appreciate it so much. Hope to see you again in the future. Kind regards The Grey Team

8/10 不錯

真實旅客

讚好：整潔度
於 2020 年 3 月住了 1 晚

10/10 優異

Luis

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
aravilhoso
Maravilhosa amamos o hotel
於 2020 年 2 月住了 7 晚
Grey hotel 於 2020年3月10日的回應
Thank you for the feedback we appreciate it so much. Hope to see you again in the future. Kind regards The Grey Team

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Sehr schönes Boutique Hotel inkl. Bar/Restaurant/Rooftop in einer super Lage. Das Personal ist mega freundlich und jederzeit hilfsbereit! Leider war der Pool nicht so sauber und am Wochenende kann es bisschen lauter werden. Trotzdem gerne wieder ;D
於 2020 年 2 月住了 9 晚
Grey team 於 2020年3月10日的回應
Thank you for the feedback we appreciate it so much. we will work on the area highlighted so as to improve. Hope to see you again in the future. Kind regards The Grey Team

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 2 月住了 4 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 2 晚
The Grey Team 於 2020年2月14日的回應
Thank you so much for the feedback, we are glad you enjoyed your stay with us. hope to host you again in the future.

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great little hotel in a vibrant area. Staff were very friendly and keen to help. Would defiantly recommend and stay again.
於 2020 年 1 月住了 6 晚
The Grey 於 2020年1月30日的回應
Thank you for your review. We are looking forward to welcome you again. Regards, The Grey Team

10/10 優異

真實旅客

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Friendly staff Clean Safe Good restaurant No complaints
於 2020 年 1 月住了 2 晚
The Grey Team 於 2020年1月7日的回應
Thank you for your feedback. We appreciate it and we are glad you enjoyed your time at the hotel. hope to see you again.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Stylish property in a trendy area. The room is more comfortable and upmarket than I had realized when booking. We came a quiet time around Christmas, didn’t wind up trying the restaurant Shio or spending time at Pianobar, both of which are known in Cape Town.
於 2019 年 12 月住了 2 晚
The Grey Team 於 2020年1月7日的回應
Thank you for the feedback, we appreciate it and also that you had a great time at the hotel. we hope to see you again in the future

10/10 優異

Michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great spot!
Great boutique hotel in an amazing location! Close to tons of food, drinks, and easy access to major tourist destinations. Really cool roof top bar with views of table mountain. Highly recommend!
於 2019 年 10 月住了 3 晚
The Grey Team 於 2019年12月24日的回應
Thank you so much for the feedback. We appreciate your compliments and we look forward to hosting you again at the Grey Hotel in the future.

10/10 優異

Pawel

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 4 晚
. 於 2019年12月1日的回應
Dear Pawel, Thank you for the Review. we appreciate it a lot. hope to host you again in the near future.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2019 年 10 月住了 3 晚
The Grey Team 於 2019年11月15日的回應
Thank you for the Review. we appreciate it a lot. hope to host you again in the near future

10/10 優異

Clyde

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A Real Boutique Hotel
A true boutique hotel. The physical space and design was unique and special, but functional and comfortable. The entire staff made you feel like special guest. The restaurant menu was limited, but we'll prepared and presented. The piano bar each evening was warm and intimate. The location was perfect for dining and unique shopping opportunities. In addition, it is within easy walking distance of the VA Waterfront. Due to the various elevations in the property, those that are physically challenged, might opt for a different space.
於 2019 年 10 月住了 8 晚
The Grey team 於 2019年10月12日的回應
Thank you for taking time to give us a review. We appreciate your kind words and they truly humble us. We are grateful you had a warm experience at the hotel and indeed you are special to us. we hope to see you again in the near future

10/10 優異

heather

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good location and friendly service!
Lovely boutique hotel in a good area. Not far from the V&A port. It’s not quite walking distance to the wharf but very close. We used Uber to get there within minutes and it was only 2.34usd! The rooms are modern and cool. Great air conditioning, comfy bed and we had our own rooftop balcony. It is a little loud because our room (4) is in the hallway up to the rooftop bar. The staff was amazing. Super friendly and helpful. They have live music many nights, a restaurant and a front porch for sipping cocktails. Loved it and would go back!
於 2019 年 9 月住了 1 晚
The Grey Team 於 2019年9月22日的回應
Dear Guest It was a real pleasure having you guys stay with us. We hope you have you back with us again in the future. Until we meet again, The Grey Team

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location for a short Uber trip to Waterfront. Has some style with its food preparation and general appearance of the hotel.
於 2019 年 9 月住了 3 晚
The Grey Team 於 2019年9月19日的回應
Thank you for staying at The Grey Hotel. We appreciate your review and hope to welcome you soon again. Thank you.