Keisha was wonderful. Cheerful and kind, answered my questions, made me smile. I needed a smile. Thank you .
Megan
於 2025 年 6 月住了 1 晚
8/10 不錯
Cecil
2025 年 6 月 25 日
讚好:整潔度、設施服務和住宿狀況
Breakfast was great
Cecil
於 2025 年 6 月住了 3 晚
8/10 不錯
Debbie
2025 年 6 月 14 日
Debbie
於 2025 年 5 月住了 1 晚
4/10 欠佳
Sarah
伴侶同遊
2025 年 6 月 13 日
不滿:職員與服務和住宿狀況
No one was at the libby for early check out. I even called the lobby while in the lobby, along with anoth guest. No one answered. The pool was dirty, even moldy steps and what looked like a diaper in it. And the bathroom is extremely small.
The welcoming staff was nice very nice though!
Sarah
於 2025 年 6 月住了 1 晚
2/10 很差
Keith
2025 年 6 月 10 日
不滿:整潔度和職員與服務
Keith
於 2025 年 6 月住了 2 晚
2/10 很差
Tricia
家人同遊
2025 年 6 月 3 日
不滿:整潔度、設施服務和住宿狀況
Weird people in and out of the property all night. Loud parties. Language barrier room was not cleaned before check in. Broken amenities in room
Tricia
於 2025 年 5 月住了 3 晚
10/10 優異
Peyton
2025 年 6 月 2 日
讚好:整潔度
Peyton
於 2025 年 5 月住了 1 晚
4/10 欠佳
Teagan
親子同遊, 寵物同遊
2025 年 5 月 25 日
不滿:整潔度、設施服務和住宿狀況
The pool was really cold and had a lot of stuff floating, wasn’t very clear. Bathroom in the room was visibly dirty and had a mildew odor - we could tell it was barely, if at all, wiped down. Neither plug ins in the lamp worked. The faucet in the sink area was extremely powerful and sprayed us and everywhere around the sink when we turned it on. Hidden $20 pet fee *per night* upon check in. Overall very unimpressed with the stay for the price we payed.
Teagan
於 2025 年 5 月住了 1 晚
10/10 優異
Velisa (Chicago)
親子同遊
2025 年 5 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is the 2nd stay at this hotel ande andy family are always delighted at the cleanliness and the kindness of the staff. The breakfast is the standard yet decent. I co.r to visit my family in Carbondale frequently and this is our new go to stay.
Velisa
於 2025 年 5 月住了 2 晚
8/10 不錯
gloria
家人同遊
2025 年 5 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
gloria
於 2025 年 5 月住了 2 晚
10/10 優異
Dreamia
2025 年 5 月 23 日
Dreamia
於 2025 年 5 月住了 1 晚
8/10 不錯
Leonard
2025 年 5 月 22 日
讚好:職員與服務
The property has been updated, but there were small bugs in the room.
Leonard
於 2025 年 5 月住了 1 晚
8/10 不錯
Angela
家人同遊
2025 年 5 月 18 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The beds are comfortable the shower was amazing! Pool was nice I didnt like no hot tub
Angela
於 2025 年 5 月住了 2 晚
8/10 不錯
Angela
2025 年 5 月 13 日
讚好:整潔度、職員與服務和住宿狀況
Angela
於 2025 年 5 月住了 1 晚
8/10 不錯
Amyah
親子同遊
2025 年 5 月 12 日
讚好:職員與服務和住宿狀況
Several items were left in the room, raising concerns about its cleanliness; however, the staff was courteous, and the overall facility appeared clean.
Amyah
於 2025 年 5 月住了 1 晚
6/10 一般
ERLINDA (South Holland)
2025 年 5 月 10 日
讚好:職員與服務
不滿:住宿狀況
The room had a humid smell when we walked in. Smelled old and rancid. The carpet was dirty, furniture was old and paint was chipped. The rooms could definitely use a face lift.
ERLINDA
於 2025 年 5 月住了 1 晚
2/10 很差
Holly
親子同遊
2025 年 5 月 10 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Spiders dang spiders!!!!!! I am terrified of spiders and had to call front desk about someone to remove them. I can’t use the shower now bc of that. Hopefully there won’t be anymore tonight. I don’t feel safe here. As soon as I got out of my car I was asked for money by some man on a bike. The room looks like it’s been through hell. Patches and peeling of the walls. The outlets on the lamps were removed or outdated. Floating headboards work better when they are centered over the bed, if you can call it a bed. It was falling apart. Drawers dont close all the way. The building itself is humid and had a musky smell. the elevator smelled like burned wires. I spent like $200 for a room for the night. Not worth it. Best western has forever lost my business. I have pictures for examples if needed.