You'll also enjoy the following perks during your stay:
Full breakfast (surcharge), luggage storage and multilingual staff
A 24-hour front desk, a front desk safe and smoke-free property
Guest reviews give top marks for the helpful staff
Other amenities include:
LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and showers
Smart TVs with Netflix, streaming services and digital channels
Wardrobes/cupboards, electric kettles and heating
Languages
English, Lithuanian, Slovenian, Thai
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour offsite parking within 984 ft (GBP 15.00 per night)
Food and drink
1 restaurant
1 bar
Restaurants on site
NP20 Bar & Kitchen
Things to do
24-hour fitness centre
Conveniences
Lift
Front-desk safe
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Business services
Conference space (2099 square feet)
Meeting rooms - 4
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Step-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)
More
At least 80% of lighting from LEDs
Biodegradable coffee stirrers
Biodegradable drinking straws
Double-glazed windows
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Blackout drapes/curtains
Egyptian cotton sheets
Heating (climate-controlled)
Premium bedding
Select comfort bed
Bathroom
Eco-friendly toiletries
Hairdryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)
Entertainment
Digital channels
Netflix
Smart TV
Streaming services
Food and drink
Coffee/tea maker
Electric kettle
More
Desk
Desk chair
Eco-friendly cleaning products provided
Iron/ironing board
Laptop-friendly workspace
LED light bulbs
Safe
Water-efficient showers only
Policies
Check-out
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Property is also known as
Mercure Newport Hotel Hotel
Mercure Newport Hotel Newport
Mercure Newport Hotel Hotel Newport
Mercure Newport Hotel (Opening April 2020)
Frequently asked questions
Is Mercure Newport Hotel pet-friendly?
No, only service animals are welcome at the property.
Mercure Newport Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Wow great place it is clean and staff are helpfull and the location is good
iulia
Stayed 2 nights in Apr 2024
2/10 Terrible
Sylvia
18 Apr 2024
Disliked: Staff & service
I arrived at the hotel after late evening to find out that they had overbooked the rooms and there was no room available for me, I then had to find another hotel in the area at night and as a woman on my own this made me feel unsafe as I was not familiar with the area. A full refund should be made as I had to pay for the other hotel on my credit card.
Not even a phone call was received to tell me this or risk of this, very poor customer service. This is the reason I cannot rate the above as I didn't even stay there
The property was hard to access by car as we were not made aware that you had to park in the shopping centre car park nearby. However, parking is not free and costs £1.50 from 6pm-6am and an additional £1.50 for each hour.
The room itself was good, an amazing bed and television and a great view of the town.
However, there were lumps of dirt/stones on the carpet outside of the bathroom and the shower would not drain properly and ended up flooding the bathroom.
Apart from that it was worth the price.
Had a great time, property is well maintained. Bathroom needs more shelving/storage as nowhere to put anything. Complimentary shower gel etc. was just on the floor in the shower. Dispenser holders would be better.
Bar shuts at 21:00 which is very early for a hotel! I would have expected at least until midnight, other than that all good!