Very closes to LEGOLAND, great environment for the family.
yi min
2019 年 2 月入住 1 晚
6/10 一般
Nishit
团体旅客
2025 年 7 月 28 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
As such the front desk should have the ability to explain to me how to check out sooner - rather than 'you booked with an intermediary - we have nothing to offer to help!
They need to be equipped with the phone number for the 'chain desk' at Expedia. Ends up I wasted over one hour to shorten my stay by a day
Nishit
2025 年 7 月入住 4 晚
6/10 一般
Sommai
2025 年 7 月 23 日
满意:住宿条件和设施,服务设施
不满意:清洁度
Unfortunately a disappointing experience at this Westin property- yellowjackets (dead) accumulated around the spa, as well as used bandaids carelessly left by staff for 2 days. In a post-Covid world, it was disgusting and unacceptable for a Westin property. Shoutout to the excellent housekeeping staff and gold-standard morning barista!
Sommai
2025 年 7 月入住 4 晚
6/10 一般
Curtis,Tucson
2025 年 7 月 21 日
满意:员工和服务
Average.
Curtis
2025 年 7 月入住 3 晚
8/10 还可以
Angel
与家人出行
2025 年 7 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property is nice but rooms seem a little dated . Short walk to Lego Land . Biggest issues were rust stain in shower, elevator seems like it will break soon . Walls are so thin the neighbors liked to have full conversations in the hall at 1030 at night while sleeping . Was expecting a bigger room and nicer accommodations for the price per night they charge . Staff was great and so was the breakfast .
Angel
2025 年 7 月入住 2 晚
10/10 超赞
Mario,Bermuda Dunes
与家人出行
2025 年 7 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Best stay I’ve had with my kids by far! Private walk to Legoland was the best, and really enjoyed the pool and service. Staff was courteous and amazing!
Mario
2025 年 7 月入住 2 晚
10/10 超赞
Thao
2025 年 7 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great
Thao
2025 年 7 月入住 1 晚
8/10 还可以
Teddy A
2025 年 7 月 4 日
Teddy A
2025 年 6 月入住 4 晚
8/10 还可以
Beverly,Yorba Linda
2025 年 6 月 23 日
满意:住宿条件和设施,清洁度
Looks like they did not have enough staff ..
Beverly
2025 年 6 月入住 2 晚
10/10 超赞
Carlos
与配偶出行
2025 年 6 月 21 日
满意:清洁度、服务设施、住宿条件和设施
Todo muy bien
Carlos
2025 年 6 月入住 3 晚
10/10 超赞
Stella
2025 年 6 月 15 日
Stella
2025 年 6 月入住 1 晚
10/10 超赞
Michael
2025 年 5 月 30 日
Michael
2025 年 5 月入住 5 晚
10/10 超赞
Estephanie
2025 年 5 月 27 日
Estephanie
2025 年 5 月入住 1 晚
6/10 一般
Jeffrey
与家人及幼儿出行
2025 年 5 月 19 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
We had some issues. The hotel made it right
Jeffrey
2025 年 5 月入住 1 晚
10/10 超赞
Grace
2025 年 5 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Grace
2025 年 5 月入住 1 晚
8/10 还可以
Patrick
与配偶出行
2025 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place
Patrick
2025 年 5 月入住 1 晚
10/10 超赞
Justin
2025 年 4 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Justin
2025 年 4 月入住 1 晚
10/10 超赞
Henry
2025 年 4 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
The staff was friendly and helpful, and the property was beautiful
Henry
2025 年 4 月入住 2 晚
10/10 超赞
Ziba
2025 年 4 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Ziba
2025 年 3 月入住 1 晚
6/10 一般
Ashley
与家人出行
2025 年 3 月 18 日
满意:员工和服务,清洁度
Ashley
2025 年 3 月入住 1 晚
8/10 还可以
Kishan Kumar
与家人及幼儿出行
2025 年 3 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Location to legoland was perfect. Great shuttle service within 5 miles distance. Only issue, not a great food selection menu for long stays if dinning at the sheraton/westin every night.
Kishan Kumar
2025 年 3 月入住 4 晚
4/10 很差
JAIME
与家人出行
2025 年 3 月 10 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely hotel lacks service
beautiful property unfortunately lacking in housekeeping, and it was very cold during our stay and the heater/air conditioning unit did not work in either one of the rooms we booked.
Our suite was not serviced until we called for clean towels.
Only exceptional service
was from the valet and Bellman
Highly recommend
Check bill before leaving!
JAIME
2025 年 3 月入住 3 晚
4/10 很差
真实旅客
与家人出行
2025 年 3 月 10 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Disappointment
Unfortunately the AC & Heating in our suite was not working.
We spent two nights and requested after the first night which was very chilly only to receive no response from anyone or repair. Day 2 We left our suite at 8:30am returned 4:30pm after a long day to find the room had not been serviced. We had to call for housekeeping. Extremely disappointed, knowing we wanted to shower and rest before going out for our dinner reservation. The property is beautiful but definitely needs attention. The best service was the valet the team was excellent. We originally booked three nights, but checked out after two.
真实旅客
2025 年 3 月入住 2 晚
10/10 超赞
Juan
2025 年 3 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
Juan
2025 年 3 月入住 1 晚
10/10 超赞
Sangthip
与家人出行
2025 年 3 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
We had 3 nights at Westin hotel in Carlsbad. The room is very nice and clean.