Castaic Lake Hotels

"It was an average stay. We had four rooms for just an overnighter. "

"Great place"

"Workout facilities are not good. They aren’t regularly cleaned and attended to, the fans have been broken for years. The staff was unhelpful. Housekeeping doesn’t answer the phone. Our room wasn’t made up our last day. Front desk didn’t give off a customer centric attitude. The property just seemed a bit dirty and in need of a refresh. It’s a pretty property but just hasn’t been kept up to Hyatt standards. "

"Refrigerator was unplugged....and the odor was toxic....I understand that's a common practice to keep it unplugged....and sometimes it doesn't work when plugged in"

"Room great. Staff excellent. Breakfast very good. Complimentary drinks."

"super clean and nice staff"

"First, the positives...1. The housekeeping staff are very nice, courteous and helpful. 2. The location is convenient as it is close enough to the 5"s withoit being in the city with all the traffic. It is also close to restaurants and gas stations. The negatives, 1. The hotel touts itself as pet friendly. Not quite. On top of your Expedia hotel charge you will be billed $25 a night for a pet fee upon check in. Also, if you have any pet, even a small 3 pound cat like us, you will not be able to get a room on the top floor. So if you are a light sleeper who does not like to hear people walking around above you after going to bed, you are out of luck. 3. Our tv stopped working on day 2 of our stay. We called it in and the worker downstairs said she will put in a repair ticket for the next morning. No one showed up by day 4 when we left. 4. They put us up in a room overlooking the pool. WHATEVER YOU DO DO NOT LET THEM DO THIS TO YOU. On 2 nights of our say, unsupervised kids were screaming and playing around in the pool until past 10 pm."

"Great staff, location waa close to freeway"

"Menú was healthy enough for me "