「Booked two rooms through the app. Arrived after a long drive through the mountains, only to be told our reservation had been cancelled — no call, no email, no warning. The explanation was a "system error" that apparently left them unaware they had no rooms.
They moved us to another hotel. Calling it a downgrade is generous — the room felt more like a hospital ward than a hotel, closer to a cell than anything we had paid for.
If you cancel a confirmed booking on guests standing in your lobby at...
「Het was een supervriendelijke ontvangst door Petra. Zij gaf goede info en gaf tips voor goede restaurants. Een 10 op 10 waard.
Een mooie kamer . Een prachtige omgeving. Een fijn zwembad om na een heerlijke dag nog te verpozen aan het bad.」
「This is a veritable gem of a place, surrounded by the fabulous Piedmont scenery wherever you turn. Carlo, his wife and their team were superb, a warm and friendly welcome, and nothing seemed too much trouble. The hotel facilities are good, with everything you might expect in the room, and the bonus of a beautiful peaceful garden and terrace, where meals can be served, and a lovely pool. But, above all, the food produced by Carlo almost defies description! It is simply, in my view, just of the...
「Struttura immersa tra i vigneti delle Langhe in un ambiente silenzioso e bucolico! Ottima la colazione e tutto il personale della struttura, sempre disponibile e gentilissimo! Da consigliare.」
改變主意預訂可免費取消的酒店
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