Castello di Cisterna Bar Hotel

"Unbeatable views"

"Great location to train station "

"Hotel is high quality construction, great location. Breakfast buffet was high quality with lots of volume and choices of high quality foods, lots of staff for attention to beverages and questions. Some elevator problems through the three nights we stayed there. Most reception staff were knowledgable, one was not. Lots of little steps in the walking route that are not as clear as you might wish, so some near misses of tripping hazard."

"Terrible human beings. I made a reservation months ago, then was diagnosed with cancer. I asked for a refund and they asked for medical proof. I sent in sensitive documents and then they still stalled and delayed and I never stayed. Have some compassion. Will never reserve here. Every other hotel I had was kind enough to understand. Not you all. Shame on you."

"The best breakfast buffet I have seen in this area. Excellent service, broad menu choices and well prepared, plated food. The only constructive feedback would be to have blackout curtains. I am a light sleeper, and this is a personal preference. "

"The hotel was just beautiful the staff were so friendly. We all had a great holiday and the hotel really added to it all."

"This is the worst hotel I ever stay. Basically there was nothing in the room besides bed. Bathroom was always smelly. The whole room looks very run down. pictures they displayed do not reflect the real room."

"A bit run down. Otherwise, everything else was great."

"Beautiful hotel - old charm and very grand! They have lovely sitting room and furniture all through that is beautiful. Service was fabulous all around and they even accommodated a last minute New Year’s Eve reservation for us. The breakfast is incredible- fresh baked options are so delicious, and the setting was lovely. Only minor bit was the shower - it didn’t drain well and was tiny. The location is also great - close to good restaurants and major sites easily accessible. There is a convenient taxi stand just next door. "