6/10 一般
Riccardo
商務旅客
2025 年 11 月 14 日
不滿：職員與服務、住宿狀況和客房舒適度
The Kursal Hotel has an impressive and charming exterior, almost like a historic spa house. However, my room did not fully reflect that elegant first impression. The suite was clean, but noticeably dated. The furniture, walls, ceilings, and older air-conditioning system would benefit from renovation to match the beauty of the building. The bed and linens were clean but clearly well-used.
I arrived around 9 PM, and check-in was handled correctly. The staff were polite, though not particularly warm. What concerned me most was the lack of discretion: someone entered my room without knocking and without an apology — something that should never happen.
Additionally, guests booking through Hotels.com should be aware that they may be assigned the older rooms, as happened to me.
Overall, I would rate my stay around a 5 out of 10 — acceptable, but with considerable room for improvement. The hotel has great potential thanks to its impressive structure and unique character. With updated rooms and a stronger focus on privacy and guest experience, it could become a truly remarkable place to stay.”
Riccardo
於 2025 年 11 月住了 1 晚
