2/10 糟糕
Satyam
2025 年 12 月 14 日
满意：员工和服务
不满意：住宿条件和设施，清洁度
Absolutely terrible place to stay. I have no idea why Expedia has this rated as 8/10 and is recommending this awful place to travellers. This place is disgusting. The shower area is absolutely filthy and has a strange smell. The room had a weird smell and the hallway also smelt odd. No real maintenance is done on this property. Look at the shower in the bathroom in the photos - Just terrible. Outdated and poorly functioning, making showering a nightmare.
Additionally, housekeeping never cleaned my room any of the days I stayed there, which makes sense as no kind of cleaning even takes place at this property.
Another problem is breakfast. I have a vegetarian diet and all breakfast choices had meat and the hotel staff were somehow unable to make a meal for me without any meat. I prepaid US$5 a night for breakfast, ate no breakfast and they never refunded me this amount.
I also communicated to the hotel these issues but nothing was ever done. The only good things I can say about the hotel are that it is safe, the bed is comfortable, wifi works, air conditioning works and that it’s close to the city.
Never stay here as the owners clearly do not care to update the showers and clean the place. Terrible experience and I wish i had booked somewhere else near the Ayala Centre to stay.
Satyam
2025 年 12 月入住 3 晚
