The hotel is beautiful, clean and quiet. The only downside was the hard, squeaky, and uncomfortable mattress.
Andrew
於 2024 年 5 月住了 1 晚
10/10 優異
daniel
商務旅客, 多人同遊
2024年3月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
close to my destination
daniel
於 2024 年 3 月住了 1 晚
10/10 優異
Ernesa
2024年3月25日
讚好:整潔度、職員與服務和住宿狀況
Ernesa
於 2024 年 3 月住了 1 晚
2/10 很差
Yaovi (Pittsburgh)
2024年3月24日
不滿:整潔度、職員與服務和住宿狀況
Yaovi
於 2024 年 3 月住了 1 晚
10/10 優異
Johanna
2024年2月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice place to stay. Clean and quiet. Don’t have any interaction with the staff besides checking in. We stayed for a function there and the staff that served the food and ran the bar were fabulous.
Johanna
於 2024 年 2 月住了 1 晚
8/10 不錯
Kris
2024年2月4日
讚好:整潔度、住宿狀況和客房舒適度
We had to change our reservation the week before our stay due to a rescheduled women's basketball game. We were still able to stay at Hilton Garden Inn but not in the same type of room, two queen beds. Instead our room was a handicap accessible room which was very spacious. My only complaints are that there was not a shower curtain which made for a wet mess after a shower. Not sure how to use the shower without water spraying out of the shower. The room appeared and felt clean, although, when my husband was taking our extra beverages out of the mini fridge in the morning we discovered a container of uneaten ice cream and a container which appeared to be ice cream topping. Not sure how many guests stayed or if it was the previous guest that left it.
Kris
於 2024 年 2 月住了 1 晚
10/10 優異
Laney
家人同遊
2024年1月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Laney
於 2024 年 1 月住了 1 晚
8/10 不錯
Carol
家人同遊
2023年12月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very nice hotel, quiet and easy access.
Carol
於 2023 年 12 月住了 1 晚
10/10 優異
Albert
2023年11月26日
Albert
於 2023 年 11 月住了 1 晚
10/10 優異
Lee Ann
2023年11月16日
讚好:整潔度和職員與服務
Lee Ann
於 2023 年 11 月住了 1 晚
10/10 優異
Richard
2023年10月22日
讚好:整潔度、職員與服務和住宿狀況
Richard
於 2023 年 10 月住了 1 晚
8/10 不錯
CYNTHIA (IOWA FALLS)
2023年10月8日
讚好:整潔度、職員與服務和住宿狀況
CYNTHIA
於 2023 年 10 月住了 1 晚
10/10 優異
JOHN (BROOKLYN)
2023年10月3日
JOHN
於 2023 年 10 月住了 1 晚
8/10 不錯
Mellissa
家人同遊
2023年9月25日
讚好:整潔度、住宿狀況和客房舒適度
Mellissa
於 2023 年 9 月住了 2 晚
6/10 一般
Alissa
家人同遊
2023年9月17日
讚好:整潔度和職員與服務
不滿:住宿狀況
Pool broken and closed first night.
Hot tub closed first and second night.
Couldn’t get anyone able to light fire pit.
Air conditioner unit pretty loud.
Facilities are nice, just not available.
Alissa
於 2023 年 9 月住了 2 晚
Manager 於 2023年9月18日的回應
Alissa, We are sorry your stay with us did not meet your expectations. We had to close the pool & Spa down due to equipment malfunction and could not get the parts to fix it until Tuesday. It is very unfortunate this happened, and we understand your disappointment.Management of the Hilton Garden Inn.
10/10 優異
Pam
2023年8月25日
Pam
於 2023 年 8 月住了 1 晚
Manager 於 2023年9月18日的回應
Pam, We are glad you enjoyed your stay with us! please come back when you travel to Cedar Falls again.
10/10 優異
Jacquie
伴侶同遊
2023年8月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room was clean and comfortable and the staff was helpful and friendly. Breakfast was wonderful!
Jacquie
於 2023 年 8 月住了 1 晚
Miriam G. 於 2023年8月21日的回應
We sincerely appreciate you taking the time to share your experience with us. Your feedback means a lot, and we are thrilled to hear that you enjoyed the hotel during your stay at our hotel. At Hilton Garden Inn, our primary aim is to create a welcoming and comfortable environment for all our guests, and we are delighted that we succeeded in doing so for you. Your satisfaction is our top priority, and we are committed to continuously improving our services to make your future stays even better and brighter. Remember, if there's ever anything that doesn't meet your expectations, don't hesitate to let any member of our team know. We are here to ensure your stay is exceptional, and we guarantee that we will do everything in our power to make it right for you. Once again, thank you for choosing Hilton Garden Inn for your accommodation, and we eagerly look forward to welcoming you back whenever your travels bring you to our area.Warmest regards,Miriam G.General Manager Hilton Garden Inn
10/10 優異
Dianne
伴侶同遊, 寵物同遊
2023年8月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The restaurant/bar was amazing... shout out to Noah, the cook and Heidi, the bartender. Delicious food! Very dog friendly too. Big Jr Suite was roomy for all our "stuff". We were there for over a week.
Dianne
於 2023 年 7 月住了 11 晚
Tara 於 2023年8月14日的回應
We enjoyed your shout out to our staff and will definitely be passing it on! We look forward to welcoming you back in the new future!
10/10 優異
Jason
2023年8月3日
讚好:整潔度、職員與服務和住宿狀況
I enjoyed the quiet traffic around the area for walking and running and well maintained landscaping. Rooms and property was very clean and well maintained. Service was kind and professional.
Jason
於 2023 年 7 月住了 2 晚
Manager 於 2023年9月18日的回應
Jason, Thank you for your comments about your stay in our hotel. We stay with us again in the future when your travels bring you back to Cedar Falls. The Management and staff.
4/10 欠佳
Michael P
2023年6月27日
不滿:整潔度
Staff wasn’t responsive to request to clean the room after 2 days. They said it the room would be cleaned and new towels and linens, but it never was cleaned.
Michael P
於 2023 年 6 月住了 3 晚
Tara 於 2023年8月14日的回應
Good evening,I am sorry you did not find your stay to your liking and appreciate you taking the time to give your feedback. I have communicated your concerns with my housekeeping team. We hope to see you at our location again.
10/10 優異
Michael
家人同遊
2023年6月26日
讚好:整潔度、職員與服務和住宿狀況
Michael
於 2023 年 6 月住了 1 晚
Miriam G. 於 2023年8月4日的回應
We sincerely appreciate you taking the time to share your experience with us. Your feedback means a lot, and we are thrilled to hear that you enjoyed the hotel during your stay at our hotel.At Hilton Garden Inn, our primary aim is to create a welcoming and comfortable environment for all our guests, and we are delighted that we succeeded in doing so for you. Your satisfaction is our top priority, and we are committed to continuously improving our services to make your future stays even better and brighter.Remember, if there's ever anything that doesn't meet your expectations, don't hesitate to let any member of our team know. We are here to ensure your stay is exceptional, and we guarantee that we will do everything in our power to make it right for you.Once again, thank you for choosing Hilton Garden Inn for your accommodation, and we eagerly look forward to welcoming you back whenever your travels bring you to our area.Warmest regards,
10/10 優異
Mark
2023年6月21日
Mark
於 2023 年 6 月住了 2 晚
Miriam G. 於 2023年8月4日的回應
We sincerely appreciate you taking the time to share your experience with us. Your feedback means a lot, and we are thrilled to hear that you enjoyed the hotel during your stay at our hotel.At Hilton Garden Inn, our primary aim is to create a welcoming and comfortable environment for all our guests, and we are delighted that we succeeded in doing so for you. Your satisfaction is our top priority, and we are committed to continuously improving our services to make your future stays even better and brighter.Remember, if there's ever anything that doesn't meet your expectations, don't hesitate to let any member of our team know. We are here to ensure your stay is exceptional, and we guarantee that we will do everything in our power to make it right for you.Once again, thank you for choosing Hilton Garden Inn for your accommodation, and we eagerly look forward to welcoming you back whenever your travels bring you to our area.Warmest regards,
6/10 一般
Kerry
2023年6月19日
Kerry
於 2023 年 6 月住了 1 晚
10/10 優異
Terri
家人同遊
2023年6月11日
讚好:整潔度、職員與服務和住宿狀況
This is a beautiful hotel!! Nice and clean. Loved it
Terri
於 2023 年 6 月住了 1 晚
Miriam G. 於 2023年8月4日的回應
We sincerely appreciate you taking the time to share your experience with us. Your feedback means a lot, and we are thrilled to hear that you enjoyed the hotel during your stay at our hotel.At Hilton Garden Inn, our primary aim is to create a welcoming and comfortable environment for all our guests, and we are delighted that we succeeded in doing so for you. Your satisfaction is our top priority, and we are committed to continuously improving our services to make your future stays even better and brighter.Remember, if there's ever anything that doesn't meet your expectations, don't hesitate to let any member of our team know. We are here to ensure your stay is exceptional, and we guarantee that we will do everything in our power to make it right for you.Once again, thank you for choosing Hilton Garden Inn for your accommodation, and we eagerly look forward to welcoming you back whenever your travels bring you to our area.Warmest regards,
10/10 優異
Charlie
2023年6月8日
Charlie
於 2023 年 6 月住了 2 晚
Miriam G. 於 2023年8月4日的回應
We sincerely appreciate you taking the time to share your experience with us. Your feedback means a lot, and we are thrilled to hear that you enjoyed the hotel during your stay at our hotel.At Hilton Garden Inn, our primary aim is to create a welcoming and comfortable environment for all our guests, and we are delighted that we succeeded in doing so for you. Your satisfaction is our top priority, and we are committed to continuously improving our services to make your future stays even better and brighter.Remember, if there's ever anything that doesn't meet your expectations, don't hesitate to let any member of our team know. We are here to ensure your stay is exceptional, and we guarantee that we will do everything in our power to make it right for you.Once again, thank you for choosing Hilton Garden Inn for your accommodation, and we eagerly look forward to welcoming you back whenever your travels bring you to our area.Warmest regards,
10/10 優異
Melissa
2023年6月4日
讚好:整潔度、職員與服務和住宿狀況
Melissa
於 2023 年 6 月住了 1 晚
Miriam G. 於 2023年8月4日的回應
We sincerely appreciate you taking the time to share your experience with us. Your feedback means a lot, and we are thrilled to hear that you enjoyed the hotel during your stay at our hotel.At Hilton Garden Inn, our primary aim is to create a welcoming and comfortable environment for all our guests, and we are delighted that we succeeded in doing so for you. Your satisfaction is our top priority, and we are committed to continuously improving our services to make your future stays even better and brighter.Remember, if there's ever anything that doesn't meet your expectations, don't hesitate to let any member of our team know. We are here to ensure your stay is exceptional, and we guarantee that we will do everything in our power to make it right for you.Once again, thank you for choosing Hilton Garden Inn for your accommodation, and we eagerly look forward to welcoming you back whenever your travels bring you to our area.Warmest regards,
10/10 優異
Sherry
2023年5月30日
讚好:整潔度、職員與服務和住宿狀況
Very clean and quiet.
Sherry
於 2023 年 5 月住了 1 晚
Miriam G. 於 2023年8月4日的回應
We sincerely appreciate you taking the time to share your experience with us. Your feedback means a lot, and we are thrilled to hear that you enjoyed the hotel during your stay at our hotel.At Hilton Garden Inn, our primary aim is to create a welcoming and comfortable environment for all our guests, and we are delighted that we succeeded in doing so for you. Your satisfaction is our top priority, and we are committed to continuously improving our services to make your future stays even better and brighter.Remember, if there's ever anything that doesn't meet your expectations, don't hesitate to let any member of our team know. We are here to ensure your stay is exceptional, and we guarantee that we will do everything in our power to make it right for you.Once again, thank you for choosing Hilton Garden Inn for your accommodation, and we eagerly look forward to welcoming you back whenever your travels bring you to our area.Warmest regards,
6/10 一般
James
伴侶同遊
2023年5月29日
讚好:職員與服務和住宿狀況
Stayed two days…at check in requested fresh towels and linens on the bed…never receivef
James
於 2023 年 5 月住了 2 晚
10/10 優異
Alberta
2023年5月27日
讚好:整潔度、職員與服務和住宿狀況
Alberta
於 2023 年 5 月住了 1 晚
Miriam G. 於 2023年8月4日的回應
We sincerely appreciate you taking the time to share your experience with us. Your feedback means a lot, and we are thrilled to hear that you enjoyed the hotel during your stay at our hotel.At Hilton Garden Inn, our primary aim is to create a welcoming and comfortable environment for all our guests, and we are delighted that we succeeded in doing so for you. Your satisfaction is our top priority, and we are committed to continuously improving our services to make your future stays even better and brighter.Remember, if there's ever anything that doesn't meet your expectations, don't hesitate to let any member of our team know. We are here to ensure your stay is exceptional, and we guarantee that we will do everything in our power to make it right for you.Once again, thank you for choosing Hilton Garden Inn for your accommodation, and we eagerly look forward to welcoming you back whenever your travels bring you to our area.Warmest regards,
10/10 優異
Anthony
家人同遊
2023年5月17日
讚好:整潔度、職員與服務和住宿狀況
Staff was friendly. Waitress and bar staff provided great service
Anthony
於 2023 年 5 月住了 1 晚
Miriam G. 於 2023年8月4日的回應
We sincerely appreciate you taking the time to share your experience with us. Your feedback means a lot, and we are thrilled to hear that you enjoyed the hotel during your stay at our hotel.At Hilton Garden Inn, our primary aim is to create a welcoming and comfortable environment for all our guests, and we are delighted that we succeeded in doing so for you. Your satisfaction is our top priority, and we are committed to continuously improving our services to make your future stays even better and brighter.Remember, if there's ever anything that doesn't meet your expectations, don't hesitate to let any member of our team know. We are here to ensure your stay is exceptional, and we guarantee that we will do everything in our power to make it right for you.Once again, thank you for choosing Hilton Garden Inn for your accommodation, and we eagerly look forward to welcoming you back whenever your travels bring you to our area.Warmest regards,
4/10 欠佳
trent
家人同遊
2023年5月17日
讚好:整潔度
不滿:住宿狀況
Booked two queen beds. Room came with two full size beds, and yes I measured them. I asked at the desk and the comment back was “yes we get a lot of complaints about that but we have special small queen size beds”. So not only was the room not as booked but I got my intelligence insulted as well.
trent
6/10 一般
Meghan
家人同遊, 伴侶同遊
2023年5月2日
讚好:整潔度、職員與服務和設施服務
Air conditioner did not work in the room
Meghan
於 2023 年 4 月住了 1 晚
10/10 優異
George
商務旅客
2023年5月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean. Excellent and professional staff/
George
於 2023 年 4 月住了 1 晚
Miriam G. 於 2023年8月4日的回應
We sincerely appreciate you taking the time to share your experience with us. Your feedback means a lot, and we are thrilled to hear that you enjoyed the hotel during your stay at our hotel.At Hilton Garden Inn, our primary aim is to create a welcoming and comfortable environment for all our guests, and we are delighted that we succeeded in doing so for you. Your satisfaction is our top priority, and we are committed to continuously improving our services to make your future stays even better and brighter.Remember, if there's ever anything that doesn't meet your expectations, don't hesitate to let any member of our team know. We are here to ensure your stay is exceptional, and we guarantee that we will do everything in our power to make it right for you.Once again, thank you for choosing Hilton Garden Inn for your accommodation, and we eagerly look forward to welcoming you back whenever your travels bring you to our area.Warmest regards,
4/10 欠佳
Pete
親子同遊
2023年4月23日
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
Check in is at 4pm. Booked room around 11am same day. My room wasn't available yet at 430pm. Disappointing.
Pete
於 2023 年 4 月住了 1 晚
10/10 優異
Michael
多人同遊
2023年4月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice
Michael
於 2023 年 4 月住了 1 晚
8/10 不錯
David
商務旅客
2023年3月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
David
於 2023 年 3 月住了 3 晚
Miriam G. 於 2023年8月4日的回應
We sincerely appreciate you taking the time to share your experience with us. Your feedback means a lot, and we are thrilled to hear that you enjoyed the hotel during your stay at our hotel.At Hilton Garden Inn, our primary aim is to create a welcoming and comfortable environment for all our guests, and we are delighted that we succeeded in doing so for you. Your satisfaction is our top priority, and we are committed to continuously improving our services to make your future stays even better and brighter.Remember, if there's ever anything that doesn't meet your expectations, don't hesitate to let any member of our team know. We are here to ensure your stay is exceptional, and we guarantee that we will do everything in our power to make it right for you.Once again, thank you for choosing Hilton Garden Inn for your accommodation, and we eagerly look forward to welcoming you back whenever your travels bring you to our area.Warmest regards,
6/10 一般
Lisa
2023年3月20日
讚好:整潔度
不滿:客房舒適度
Lisa
於 2023 年 3 月住了 2 晚
10/10 優異
April
家人同遊
2023年3月11日
讚好:整潔度、職員與服務和住宿狀況
N/A
April
於 2023 年 3 月住了 1 晚
10/10 優異
Carol (Lakeville)
家人同遊
2023年3月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel. Brand new very clean nice stay on the road. We will return.
Carol
於 2023 年 3 月住了 1 晚
8/10 不錯
Robert
2023年2月26日
讚好:整潔度、住宿狀況和客房舒適度
Really slow checkin. Also, as first time visotors the breakfast setup was confusing.
Robert
於 2023 年 2 月住了 1 晚
4/10 欠佳
Shana
家人同遊
2023年2月26日
讚好:整潔度
不滿:職員與服務和住宿狀況
When I went to check in, I had to wait a couple minutes for the front desk to come from the back room. We Parker’s the car and almost fell on the ice that completely covered the parking lot. We got to our room and I went back outside to move our car closer to our room and again, parking lot was completely covered with ice. In our room, there was a constant swooshing sound. Possibly because we were right in front of the swimming pool? We left to go eat supper and the parking both my daughter and I almost fell any the ice walking out to the car. When we went back, my daughter showered but had to wait a couple minutes for the water to warm up. She used the toilet and had to reattach the flush lever. In the end, the swooshing sound ended up being a good “white noise” while sleeping. I wouldn’t recommend this hotel. There are plenty others around the area.
Shana
於 2023 年 2 月住了 1 晚
10/10 優異
Michael
商務旅客
2023年2月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great location, comfortable, convenient, and clean. Would love to have recycling options, and more eco-friendly features, e.g., less plastic, along with alternative sweeteners, e.g., stevia, and de-caf in the lobby coffee station.
Michael
於 2023 年 2 月住了 2 晚
Miriam G. 於 2023年8月4日的回應
We sincerely appreciate you taking the time to share your experience with us. Your feedback means a lot, and we are thrilled to hear that you enjoyed the hotel during your stay at our hotel.At Hilton Garden Inn, our primary aim is to create a welcoming and comfortable environment for all our guests, and we are delighted that we succeeded in doing so for you. Your satisfaction is our top priority, and we are committed to continuously improving our services to make your future stays even better and brighter.Remember, if there's ever anything that doesn't meet your expectations, don't hesitate to let any member of our team know. We are here to ensure your stay is exceptional, and we guarantee that we will do everything in our power to make it right for you.Once again, thank you for choosing Hilton Garden Inn for your accommodation, and we eagerly look forward to welcoming you back whenever your travels bring you to our area.Warmest regards,
10/10 優異
Melissa
伴侶同遊
2023年2月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful service
Melissa
於 2023 年 2 月住了 1 晚
8/10 不錯
Suzanne
多人同遊
2023年2月12日
讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
Needs some attention & upgrades
There was WAY too much chlorine in the hot tub and/or pool. You couldn't even be in the pool area and your eyes were burning. The pillows on the bed were super flat and not comfortable. The temperature in the room would not go below 70 and we even tried to get the fan to stay on and it wouldn't, so it was hot sleeping. The sink in the bathroom was slow to drain. There were also dead bugs in the windowsill and it's February so I'm guessing they have been there awhile.
Suzanne
於 2023 年 2 月住了 1 晚
8/10 不錯
Nik
2023年2月11日
Nik
於 2023 年 2 月住了 1 晚
Miriam G. 於 2023年8月4日的回應
We sincerely appreciate you taking the time to share your experience with us. Your feedback means a lot, and we are thrilled to hear that you enjoyed the hotel during your stay at our hotel.At Hilton Garden Inn, our primary aim is to create a welcoming and comfortable environment for all our guests, and we are delighted that we succeeded in doing so for you. Your satisfaction is our top priority, and we are committed to continuously improving our services to make your future stays even better and brighter.Remember, if there's ever anything that doesn't meet your expectations, don't hesitate to let any member of our team know. We are here to ensure your stay is exceptional, and we guarantee that we will do everything in our power to make it right for you.Once again, thank you for choosing Hilton Garden Inn for your accommodation, and we eagerly look forward to welcoming you back whenever your travels bring you to our area.Warmest regards,
10/10 優異
Christine
2023年2月6日
Christine
於 2023 年 2 月住了 2 晚
Miriam G. 於 2023年8月4日的回應
We sincerely appreciate you taking the time to share your experience with us. Your feedback means a lot, and we are thrilled to hear that you enjoyed the hotel during your stay at our hotel.At Hilton Garden Inn, our primary aim is to create a welcoming and comfortable environment for all our guests, and we are delighted that we succeeded in doing so for you. Your satisfaction is our top priority, and we are committed to continuously improving our services to make your future stays even better and brighter.Remember, if there's ever anything that doesn't meet your expectations, don't hesitate to let any member of our team know. We are here to ensure your stay is exceptional, and we guarantee that we will do everything in our power to make it right for you.Once again, thank you for choosing Hilton Garden Inn for your accommodation, and we eagerly look forward to welcoming you back whenever your travels bring you to our area.Warmest regards,
10/10 優異
Michael
家人同遊
2023年1月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Everything was great
Our check-in was really nice and friendly. Rooms were great. No complaints at all.
Michael
於 2023 年 1 月住了 1 晚
GM 於 2023年1月30日的回應
Thank you for the review.
10/10 優異
Ann
家人同遊
2023年1月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, nice room, clean, enjoyed the pool and hot tub
Ann
於 2023 年 1 月住了 1 晚
GM 於 2023年1月30日的回應
Thank you for the review.
4/10 欠佳
Angelica
親子同遊
2023年1月17日
讚好:整潔度和職員與服務
不滿:住宿狀況
The outside and the lobby are deceiving. Our room and the pool were very disappointing. Our mini fridge didn’t work and they had to replace it. The air conditioning wouldn’t go lower than 73 and the u it kept kicking on and was so loud but barely blew cold air. The beds were creaky and uncomfortable. The pool was small and cloudy/dirty.
Angelica
GM 於 2023年1月30日的回應
We are sorry that you did not have a good experience. Hotel HVAC systems blow hot air in the winter and are then switched over to cold air for the summer.