Cenote Samula

Overall, we had a good experience at Seadust. Most of the employees were friendly, smiling, and positive, which made my family and me feel comfortable throughout our stay. I would like to share a few points for improvement: 1. One of the elevators was not working during our visit. 2. The refrigerator in our room was not working. I informed the front desk twice and was told it would be replaced, but unfortunately, it was never changed. 3. The number of restaurants was not sufficient for the level of crowd. Some restaurants were closed, and the waiting time was around 1.5 hours. 4. The open buffet was good; however, there were no halal food options (no halal chicken or halal meat). I noticed many Muslim guests at the hotel, so this could be an important consideration. 5. Vegan options could also be expanded. 6. Despite these issues, everyone at the hotel was helpful and friendly. Thank you for your attention, and I hope this feedback is helpful

Great place. Amaong location amd beach area. Service is very good. Only thing I would say is staff thats cooking or making Pizza, burgers areas and buffet to understand or listen when asked to keep on fryer to cook longer as I prefer certain foods cooked properly and longer period even if they left it at the side for bit longer To rushed to give you undercooked food. My only negative about hotel.

Our trip was fantastic and all the staff exceeded far beyond our expectations. The entertainment staff were definitely the highlight of the trip making it one for the books. Only reason I wouldn’t give 5stars is due to the foul sewage smell in the shower and the limited options for vegetarians in restaurants. However, that being said we would return :)