Cerro Bayo Hotels

"The place is amazing to relax end enjoy the nature, we love the peace and forest area. Personal very attentive and friendly. We were about 1 mile to the cevic center Ubers very inexpensive. The food in the restaurant was excellent We highly recommend design suits"

"very well located"

"Beautiful views, friendly staff and the quality of the food was excellent"

"The view 10/10. The staff was always very nice and helpful with everything I asked. The only thing is the gym is a bit small but the rest of the hotel is very good"

"The property was beautiful, the staff were so nice and helpful, the breakfast buffet was delicious and the views were great!"

"Such a lovely hotel, just as shown in the pictures! We were so pleased with the fantastic view from our bedroom, such a treat! Really friendly and helpful staff, great breakfast, the only downside is that we could only staff for one night! Lovely walks straight from the hotel and only a 10 minute drive into town for all the shops and restaurants. Would definitely stay again!"

"Wonderful room with great windows and fresh air. Common areas are very comfortable and well designed with lovely art work."

"Unfortunately the hotel structure makes it difficult to describe the hotel as a boutique experience.It was fine for 2 nights,great walking nearby,but the finish of the hotel is poor.Having read previous reviews the management have improved many of the previous complaints.Air conditioning was in the rooms,breakfast buffet was topped up regularly etc.Its the finish of the hotel that is poor,flooring,shower flooded bathroom etc.None of this is the fault of the staff but the design & build.No easy fix"

"Do not stay here. Grossly overpriced. We were literally the only single guests in the entire hotel which was incredibly creepy and made us feel unsafe. The owners of the hotel live there, and they were about the property throughout our stay which was weird. They are terrible at communication and messed up a lot of things for us, which cost us real money as well. Their concierge efforts are horrible and communication was very difficult. This was also the middle of their high season so there are no excuses. Incredibly Understaffed and it felt like a ghost town there. The property is very beautiful; that is the only redeeming part of Villa Beluno. They also ruined multiple very nice garments of clothing of mine after I sent them out for dry cleaning, to which they then washed and folded instead, completely ruining the garments. They acknowledged the error that they made multiple times, After then promising to pay for them, they have no informed me that they won’t be doing so. Borderline criminal. They also refused to open the gate for me to leave the property for not wanting to sign the additional charges for the stay, which felt like they were holding me hostage. Again, felt very unsafe and bizarre. Low class individuals in the owners. I gave them every chance to redeem themselves but they failed at every juncture and that is their own judgement call. "