Charleston Spa Hotel

"Still could improve on the breakfast"

"I honestly have no complaints, everything was great! "

"First of all, hotels.com website lists in the amenities that there is free parking. One of the reasons I booked the room. There isn’t free parking. Second, the room had a drain stopped up that I had to report several times and get worked on several times to finally get it fixed. The manager wasn’t helpful at all about the free parking question. Basically told me it wasn’t his problem and to contact hotels.com. They can honor the reservation but not the rest of the amenities listed in said ad. This will be the last time I book that hotel and probably be the last time I use hotels.com since their ad listed it wrong and cost me even more money. My cousin booked through hotels.com and got a bigger, nicer room a lot cheaper. That’s still a head scratcher "

"Carpets in the room needs to be pulled up. Also upon arrival i was told I only had 1 room but I paid for two."

"The pool was open but freezing cold. The last time we stayed there in November 2025, the pool was closed. The pool was the only reason we booked the hotel. Will not be staying here again!!"