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Hôtel Macchi Restaurant & Spa

4.0 star property
Skiers find the perfect balance at this mountain retreat where thrilling slopes lead to relaxing pool time and authentic local cuisine

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Nestled in the mountains, Maison Famille Macchi, Hôtel Restaurant & Spa offers a serene escape with a playground and shopping on site. Enjoy Le Cerf restaurant's regional cuisine or relax at the spa with hydrotherapy and Ayurvedic treatments. With an arcade/game room, library, gym and snowboarding activities nearby you'll never be bored.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room (Cosy)

Premium bedding, in-room safe, soundproofing, free cots/infant beds

Double Room (Cosy)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 172 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room (Privilège)

Premium bedding, in-room safe, soundproofing, free cots/infant beds

Triple Room (Privilège)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 269 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room (Privilege)

Premium bedding, in-room safe, soundproofing, free cots/infant beds

Double Room (Privilege)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 258 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Quadruple Room, 2 Bedrooms

Premium bedding, in-room safe, soundproofing, free cots/infant beds

Family Quadruple Room, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 430 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Quadruple Room

Premium bedding, in-room safe, soundproofing, free cots/infant beds

Classic Quadruple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 269 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Quadruple Room (Privilege)

Premium bedding, in-room safe, soundproofing, free cots/infant beds

Quadruple Room (Privilege)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 269 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed
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About the area

Located in Chatel, Hôtel Macchi Restaurant & Spa is in the mountains and near a boardwalk. Avoriaz Ski Resort and Super Morzine Ski Lift are worth checking out if an activity is on the agenda. Travelling with kids? Consider Aquariaz Water Park and Zen Garden. Take in the nearby slopes with cross-country skiing and skiing lessons, or try out other outdoor activities such as snowshoeing and sledging. Visit our Chatel travel guide
Map
94 Route De L'etringa, Chatel, Haute-savoie, 74390

What's nearby

  • Forme d'O Aquatic Center
    3 min walk - 0.3 km
  • Super Chatel Ski Lift
    5 min walk - 0.4 km
  • Châtel Visitor Center
    5 min walk - 0.4 km
  • Le Cret Ski Lift
    5 min walk - 0.5 km
  • L'Oy Ski Lift
    14 min walk - 1.2 km

Getting around

  • Troistorrents Station
    17 min drive
  • Geneva International Airport (GVA)
    108 min drive

Restaurants

  • Sandwicherie De I'Eglise
    6 min walk
  • Le Génépi
    19 min walk
  • Restaurant la Cheminée
    6 min walk
  • La Godille
    5 min walk
  • La Terasse du Morclan
    15 min drive

About this property

Hôtel Macchi Restaurant & Spa

Upscale family-friendly hotel in the mountains
At Hôtel Macchi Restaurant & Spa, you can look forward to a terrace, shopping on-site and a playground. Hit the slopes at this hotel, offering downhill skiing, a ski shuttle and ski passes. Treat yourself to a massage, hydrotherapy or a body treatment at Authentique Voyage, the on-site spa. The on-site Regional cuisine restaurant, Le Cerf, features children's meals and dinner. Enjoy the gym, as well as activities such as snowboarding. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and a library.
Additional perks include:
  • An indoor pool, along with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and express check-out
  • Express check-in, supervised childcare (surcharge) and 1 meeting room
Room features
All guest rooms at Hôtel Macchi Restaurant & Spa boast perks, such as premium bedding and separate sitting areas, as well as amenities, such as free WiFi and safes.
Extra amenities include:
  • Children's slippers and free infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels and DVD players
  • Balconies, separate sitting areas and fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 25 for adults and EUR 13 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • l'Aigle
  • Le Cerf

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Downhill skiing
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Snowboarding
  • Steam room

Family friendly

  • Arcade/game room
  • DVD player
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable/satellite channels

Food and drink

  • Refrigerator
  • Room service

More

  • Connecting rooms available
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 60
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 8:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 18 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.25 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 13 for children
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Macchi Hôtels-Chalets Tradition Hotel Chatel
Macchi Hôtels-Chalets Tradition Hotel
Macchi Hôtels-Chalets Tradition Chatel
Macchi Hôtels-Chalets Tradition
Macchi Restaurant & Spa Chatel
Hôtel Macchi Restaurant & Spa Hotel
Hôtel Macchi Restaurant & Spa Chatel
Hôtel Macchi Restaurant & Spa Hotel Chatel
Maison Famille Macchi Hôtel Restaurant Spa

Frequently asked questions

Does Hôtel Macchi Restaurant & Spa have a pool?

Yes, this property has an indoor pool.

Is Hôtel Macchi Restaurant & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 18 per pet, per night. Service animals are exempt from fees.

How much is parking at Hôtel Macchi Restaurant & Spa?

Self-parking is free at this property.

What time is check-in at Hôtel Macchi Restaurant & Spa?

Check-in start time: 4:00 PM; check-in end time: 8:00 PM.

What time is check-out at Hôtel Macchi Restaurant & Spa?

Checkout is at 11 AM. Late checkout is available for EUR 60 (subject to availability).

Where is Hôtel Macchi Restaurant & Spa located?

Located near the slopes, this Chatel hotel is situated in the mountains and within a 10-minute walk of Les Portes du Soleil, Super Chatel Ski Lift and Le Cret Ski Lift. Forme d'O Aquatic Center and Châtel Visitor Center are also within 5 minutes.

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Reviews

Hôtel Macchi Restaurant & Spa Reviews

9.6

Exceptional

9.8

Cleanliness

8.8

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 54 out of 67 reviews
Rating 8 - Good. 11 out of 67 reviews
Rating 6 - Okay. 1 out of 67 reviews
Rating 4 - Poor. 1 out of 67 reviews
Rating 2 - Terrible. 0 out of 67 reviews

Reviews

10/10 Excellent

RITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel Lovely staff and very comfortable room Delicious food
Stayed 5 nights in Dec 2023

10/10 Excellent

Divya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best chalet hotel

Our experience has been excellent right from check in to any requests that we had, staff went over and above to make our stay comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

tim g

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all very helpful and very polite!
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Macchi is beautifully situated in Chatel with rooms facing the mountains and slopes. The staff is extremely friendly and helpful. We were given recommendations on sites to see and visits to do in the area. The restaurant is beautifully decorated, the service is friendly and welcoming, and the food is our of this world. I highly recommend staying here! We hope to be back soon
Stayed 1 night in Jun 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family hotel

Great French chalet hotel. Nice pool sauna spa area. Lovely restaurant. Great service. Good central location.
Stayed 6 nights in Feb 2023

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint hotell

Fint hotel, veldig sentralt. Greit å få avklart på forhånd ang.tidlig utsjekk. Vi ville forlate hotellet før kl.8, men måtte betale turistskatt. Det var ingen som kunne ta i mot betalingen, de som jobbet i resepsjonen var ikke der. Det ordnet seg, men tok litt tid å få det avklart. Ellers fint med basseng og matbutikk rett over veien.
Stayed 1 night in Jul 2025

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agréable.

Deuxième séjour dans l'établissement. Agréable séjour. Hiver comme été ! Idéal en famille. Bien situé dans la station a 5min env de tout.
Stayed 2 nights in Aug 2025

10/10 Excellent

Fabrice

Liked: Cleanliness, amenities
Hôtel de qualité, petit déjeuner à bas de produits régionaux excellent
Stayed 2 nights in Aug 2025

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejligt feriehotel

Dejligt feriehotel - beliggende i skøn dal tæt på grænsen til Schweiz. Glimrende restaurant og meget venligt og hjælpsomt personale. Gode p-forhold.
Stayed 2 nights in Jul 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel que je recommande

Un personnel souriant, courtois et à notre disposition. Un local privé pour les skis et à notre arrivée nous avons pu nous changer dans un box. Hôtel très calme. Le coin aquatique est vraiment agréable et très propre. Je reviendrai sans hésiter
Stayed 1 night in Feb 2024

10/10 Excellent

Sylviane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super accueil !
Stayed 1 night in Aug 2023

10/10 Excellent

Marlène

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Une superbe expérience à passer en amoureux. Nous avons bien mangé et pu nous ressourcer dans ce magnifique havre. A recommander
Stayed 2 nights in Sep 2022

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un hôtel charmant

Un accueil sympathique et un hôtel plein de charme.
Stayed 2 nights in Aug 2021

10/10 Excellent

JEAN LOUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

séjour très agréable

Un accueil très chaleureux, un personnel à l'écoute de nos besoins, un cadre fantastique pour ceux qui aiment la montagne.
Stayed 2 nights in Aug 2019

10/10 Excellent

Gary, UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service in a genuine family run and authentic French hotel in a superb French mountain village. We had a wonderful holiday at Hotel Macchi.
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Etablissement très charmant et très accueillant. On s'y sent très vite à l'aise et tout est fait pour que le séjour soit exceptionnel.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour et hôtel très agreable.

Hôtel très pratique pour skier. Personnel très agréable. Nous y venons chaque année.
Stayed 3 nights in Jan 2019

10/10 Excellent

Tom, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the resort centre and walking discrance to the ski lifts, the family run hotel has everything we needed and more. The bar areas and restaurant were excellent and the service was so friendly and helpful, going above and beyond in all respects.
Stayed 3 nights in Jan 2019

10/10 Excellent

cecile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un superbe hôtel dans une cadre idyllique

Un accueil 5 étoiles En plus nous avons été surclassé Le spa la piscine le bar le restaurant le petit déjeuner tout était PARFAIT L hôtel est très bien situé dans Châtel
Stayed 1 night in Sep 2018

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent sejour et qualite-prix

Excellent hotel gere par une meme famille depuis plusieurs generations. Accueil et service topissimes, et buffet de petit dejeuner paradisiaque. L’hotel dispose aussi d’un restaurant ou nous avons tres bien mange a un prix tout a fait raisonnable vu la categorie d’hotel. En conclusion: nous y retournerons sans hesiter l’ete prochain. En hiver, l’espace piscine-spa est certainement assez vite surpeuple, vu sa petite taille (piscine interieure).
Stayed 2 nights in Jul 2018

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Repos et bien être au rendez vous

Un super séjour dans cet hôtel de tradition. Personnel très attentionné, petit déjeuner super, spa et piscine très agréables. Les chambres sont très confortables,literie de bonne qualité. La location de skis sur place est vraiment un plus. Le seul bemol un wifi inaccessible

10/10 Excellent

Terri, shropshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

marvellous Macchi

Fabulous hotel in the centre of Chatel with easy access to and from. Great wellness centre, boot/ski room and cosy communal lounges. Complimentary buses run right outside the hotel to and from various ski lifts every ten minutes. We would stay again!!!
Stayed 5 nights in Feb 2018

10/10 Excellent

Estelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HÔTEL AU TOP

Hôtel très bien situé, près du centre et du télécabine .le cadre est magnifique. Il est très bien décoré dans l’esprit chalet Cocoon. L’accueil au top, le personnel est adorable et les petits dej sont excellents (fait maison et produits locaux) . L’hotel est également equipe d’un sauna, d’un hammam, d’un jacuzzi et d'une piscine . Bref ,hôtel parfait pour un séjour magique à la montagne .
Stayed 4 nights in Jan 2018

10/10 Excellent

Christelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel tres agréable

Hotel tres sympa, ambiance famille, tres bien accueilli. Equipe professionnelle, gentille et proche du client. Nous avons pu profiter des installations apres avoir rendu notre chambre. Petit déjeuner juste enorme: bcp de produits fait maison ou venant de producteurs locaux. A recommander.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely family run ski hotel

Lovely stay at this hotel in the middle of Chatel. Staff very friendly. Rooms nice and clean, we had a an apartment-style room (room 14-15), 2-beds, small hall and bathroom ideal for families. Breakfasts were great and pancakes in the bar after skiing were excellent!