Seogwipo Cheonjeyeon Falls Hotels

"Great stay overall, but Veronica at the front desk truly made the experience exceptional. She gave me a very warm and pleasant welcome, helped upgrade my room, and provided high-quality customer service throughout my stay. Professional, kind, and very helpful. Thank you, Veronica!"

"We return for a 30-year wedding anniversary trip as we honeymooned here 30 years ago. It was a great nostalgic moment to return to place where we started our family. Amazing service in 2 weeks in Korea traveling the country, I would say Sheila is still our favorite Hotel and comfort and elegance. Only thing is I think they could do better with air circulation to deal with humidity. I noticed everywhere I went in Korea seems to be humid but I also believe that's the experience of all foreigners would travel in Korea where somewhat of a normal way of life but I do expect air conditioners to be crisp and without humidity. Other than that everyone has been amazing and the employees and the staff definitely are above and beyond and cream of the crop. Thank you for an amazing stay and service."

"Plz, provide some amenities "

"The property and the lodging was so beautiful. I had many lovely drinks in the café and walked the gardens. The massage helped ease all my travel tensions. The room was perfect for starting my Korea trip. "

"My husband and I locked ourselves"

"My family loved the stay for an easy and quick access to the room from the lobby entrance and the elevator. They loved the cozy environment, the essential amenities, and the water view the room offers. The front desk staffers were very friendly and willing to help when I had questions and requests. The hotel seems to have been very well maintained, hence clean and neat overall. The proximity to hundreds of restaurants (including some famous restaurants) is a huge plus, which definitely saved our time. My recommendations for improvement are 1) The opening hours for the hotel cafe and the laundry room seem to be limited. Most tourists would not want to do laundry during the daytime as the laundry room hours are from 8am to 8pm. If this is because of the potential noise, I understand. 2) It would be more convenient if there were hooks on the bathroom wall or door to hang towels or clothes. 3) My family wished there had been a bidet. I believe they are used to that from their previous stays in other hotels.since it seems to have become a norm for Korean accommodation. Overall, I think it was a great value, and we would stay again. Thank you for your hospitality."

"친절한 스태프 분들의 배려가 돋보였습니다."

"It was a great place to stay as a family. The space was large and had a separate bedroom, a laundry machine, kitchen with utensils and was clean. There was enough parking space as well. The owner lady was also kind. There was also a large grocery store right across the street that you could walk to. I would stay here again if we visited Jeju. "

"Room was nice."