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"The staff was courteous and proffesional."

"I lost my virginity on this property 10/10 would recommend again."

"Honestly i was very anxious for my stay, i had seen that there were bad reviews but only after the fact that i already made reservations, surprisingly i had an awesome time, the manager was super nice and welcoming as well as all of the other employees, she did let me know of the warm water not working in the building i was staying in, none the less i wanted to stay in the room so id have a kitchen, the room exceeded my expectations, it was very clean, they had utensils, dish ware and cooking ware. the private water front was so beautiful especially at night. the balcony was a definite plus too. they did have complimentary breakfast with items like juice, coffee, cereal, breakfast bars and a few other things. my stay was very affordable. Although it’s mid summer in california the weather was perfect, unfortunately there was no ac, and as a person who gets very hot easily, i would say the ac was not needed, i’ll definitely be returning and would recommend checking this place out for your next stay up in big bear. there were many fun activities that i was able to do in my 2 night stay, there are many things that are at walking distance or a very short car ride away, id recommend going to the alpine slide, going out for a kayaking experience, and/or checking out a fun spot called gold rush mining adventure."

"Check in was quick, the rooms are perfectly what you would expect in a mountain town, clean, great views, everything is walking distance. This is right by the village and there was so much to do, so many shops, places to eat, places to drink, tattoo shops, we did it all. "

"Parking. I’m disabled. Was not given a choice of room!"

"The hotel was very clean and affordable. Highly recommend"

"Love the staff the hotel felt like a studio apartment very comfortable."

"Great staff, easy access to everything"

"Fortunately for my family, even though the front desk and room staff had some call-in-sicks, the remaining staff were up to the task. My kiddos loved the gym, pool, and various lounge areas. They even gave us skewers for our marshmallows. The rooms were spacious and well appointed."