Chester Chester Castle Hotels

"Helpful attentive staff Comfortable bed Clean room "

"I wanted to change my booking because of my ill father but wasn't able to because i’d already paid & was only the last minute we decided to go,i’m so glad we did such a beautiful old pub ,nice clean rooms,hot shower & even a complementary bottle of wine,just the break we needed & we’ll definately be back "

"A nice long wknd break in Chester. Staff were friendly. Loved the water dispenser in corridor. Hotel’s location was perfect. The rooms are a nice size with a large bed. Felt comfortable during our stay. Occasional noise from other guests returning to their rooms in early hours of morning; but that happens. Seal on the shower door had come away and so water poured onto bathroom floor during shower & the shower controller was coming away from the wall, which lent to the feeling the rooms were a little tired in places. This didn’t impact our stay and would happily book again. "

"Room very clean, beds very comfortable. Only criticism is the bathroom could do with an upgrade (stayed im a family room). Air conditioning effective and easy to work."

"Good room -very clean . Nice to have a canal view .The Spa pool was fabulous. The hotel felt quite basic however for a 4 star hotel . No room service food available .No basic toiletries like soap/ shower gel or shampoo provided. There was no relaxing lounge area with sofas to sit in & enjoy -just a bar area with tv that was quite noisy . The staff were all very welcoming & friendly however . The hotel is in a good location-well positioned for walking into Chester’s city centre . "

"Breakfast was warm but never hot."

"We had a nice 4 night stay here. It’s a lovely motel. The breakfasts are delicious and a big plus! The complimentary waters, tea, hot chocolate and cookies are also nice. A mini fridge would be a nice addition. The bathroom is big with a very comfortable shower. It’s a little further from the town center (an easy walk) but the river area is very peaceful. All of the staff were wonderful! "

"The breakfast was superb, everything you could wish for…from toast and croissants and doughnuts to a full cooked breakfast. Our room was fantastic with a view of the mill from bedroom window, bathroom was great for me being disabled, being able to walk in to a wet room was a huge bonus, not available at most hotels."

"Excellent property and great location. Great service, food and staff. Would definitely stay again."