I wish I have chance to visit the hotel but I didn't due to booking mistake.
The Hotels.com and hotel staff are helping me for the cancellation refund and I hope to have further progress since there is not much new so far.
HuanYu
2025 年 1 月入住 1 晚
8/10 还可以
David Andrew,San Anselmo
与配偶出行
2025 年 7 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stay here regularly when visiting family in the area. As it is so convenient for the motorway network. There is always available parking and large pleasant grounds. The room is clean and amenities good. There is a gym I didn't use and a restaurant I have eaten at before the food choice was good. It is close to Hoole with its attractive shops, coffee house and a Michelin starred restaurant. We will stay here again.
David Andrew
2025 年 7 月入住 5 晚
8/10 还可以
william
与配偶出行
2025 年 7 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
nice spa facilities , staff were amazing ,very central to motorway to travel chester and surrounding areas , very nice place to stay
william
2025 年 7 月入住 2 晚
10/10 超赞
Alana
与家人出行
2025 年 7 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was the perfect location for us to stay to be able to visit Cheshire Oaks, Chester Zoo and Chester, just 10mins drive from each. I avoided hotels in Chester due to lack of easy parking options but this one was great. Really nice rooms, clean and modern with lots of amenities. Breakfast was good, plenty of hot and continental choices. We loved the warm cookie at check in too - a nice touch! Staff were all very nice and friendly.
Alana
2025 年 7 月入住 2 晚
10/10 超赞
Paul
2025 年 7 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great suite, good food and fantastic staff!
Paul
2025 年 7 月入住 1 晚
10/10 超赞
Michael
2025 年 7 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Very enjoyable stay
Michael
2025 年 6 月入住 1 晚
4/10 很差
Debbie
2025 年 6 月 27 日
Debbie
2025 年 6 月入住 3 晚
6/10 一般
Karen
2025 年 6 月 9 日
Karen
2025 年 6 月入住 1 晚
10/10 超赞
Gavin
团体旅客
2025 年 6 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel with a relaxed feel about it.
Gavin
2025 年 5 月入住 2 晚
10/10 超赞
Jamila
2025 年 6 月 1 日
Jamila
2025 年 5 月入住 2 晚
10/10 超赞
Angharad
2025 年 6 月 1 日
满意:清洁度、服务设施、住宿条件和设施
Staff were friendly and helpful. Spa was awesome. Breakfast had a ramge of food items on offer. I would highly recommend this hotel.
Angharad
2025 年 5 月入住 1 晚
8/10 还可以
Kathleen
2025 年 5 月 28 日
Kathleen
2025 年 5 月入住 2 晚
10/10 超赞
Robbie,Duluth
2025 年 5 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great 4 day stay. The staff were all tremendous and super helpful.
I would totally recommend this place.
Robbie
2025 年 5 月入住 3 晚
10/10 超赞
Abass
与配偶出行
2025 年 5 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice
Abass
2025 年 5 月入住 2 晚
8/10 还可以
Emma
与配偶出行
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The outside of the hotel was beautiful. The car parking facilities excellent. Our hotel room was amazing - I think it was newly refurbished as it smelled like new carpet when we walked in. We were in room 2 and it was so convenient. We didn’t use the bar or restaurant but it did look lovely. We did use the spa for a treatment (massage) which was so relaxing. The spa area was nice but needed a bit of a refurb in areas - just looked a bit grubby and the lift wasn’t working. Luckily we didn’t need to use it but there would have been no way for those who did to use the spa area. Only real negative was being so close to the reception area there was quite a bit of noise late at night which is unacceptable - this should have been curbed by staff straightaway. I’d definitely stay again should I need accommodation in the area.
Emma
2025 年 5 月入住 1 晚
10/10 超赞
Rachel
2025 年 5 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
Rachel
2025 年 5 月入住 1 晚
8/10 还可以
Ayman
2025 年 5 月 13 日
Ayman
2025 年 5 月入住 2 晚
10/10 超赞
Luis
团体旅客
2025 年 5 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was supper helpful and polite very lovely spa treatments too left feeling refreshed definitely one of the best Hilton’s I’ve stayed at
Luis
2025 年 5 月入住 1 晚
10/10 超赞
Jordan
2025 年 5 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Jordan
2025 年 4 月入住 1 晚
8/10 还可以
Karen
与家人出行
2025 年 5 月 4 日
满意:清洁度、服务设施、住宿条件和设施
Lovely hotel in glorious grounds. It was pleasant to stroll around the gardens.
We stayed 2 nights as we were attending a wedding in the area. Unfortunately there were renovations happening so a bit chaotic and noisy during the day.
Also bad for us as the wedding was Friday lunchtime and we were informed by the hotel the electricity would be off for an hour from 12 to 1pm. The water was also off which was a bit of a nuisance. Normally we would have been out and about anyway so wouldn’t have noticed. Just bad timing really.
Bins were emptied but milk not replaced so unable to wake up to morning coffee.
A pleasant hotel, close to Chester on a main bus route.
Karen
2025 年 5 月入住 2 晚
10/10 超赞
Jamila
2025 年 5 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Jamila
2025 年 4 月入住 1 晚
10/10 超赞
Christopher
与配偶出行
2025 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice quiet location,looks very nice on arrival driving up the drive,Nice staff,Clean, Nice food,very well priced, will visit again
Christopher
2025 年 4 月入住 1 晚
10/10 超赞
Aled
2025 年 4 月 25 日
Aled
2025 年 4 月入住 1 晚
10/10 超赞
Calum
2025 年 4 月 23 日
Calum
2025 年 4 月入住 1 晚
8/10 还可以
Carla
与家人出行
2025 年 4 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
All round good.
Overall good. Slight gripe with the spa, paying for 2 hours when you get 1.5 and some facilities closed seems a little unreasonable. Welcome cookie a lovely touch.
Breakfast was ok, but there was alot missing that wasn’t being topped up to meet demand.