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"This hotel exudes old world charm and the attention to detail both in the common areas and the guest rooms is incomparable. I had the added bonus of being there at Christmas time when it was beautifully and abundantly decorated. The breakfast is top notch too. "

"Nice hotel. Breakfast server was not exactly expedient but he was very nice."

"Clean, large room. The entire staff was so sweet and lovely making the experience even better! "

"The room was great, the staff was accommodating even though they were incredibly being hosting many people in to watch the NFL game the next day. Highly recommend this hotel, and to add to this, Cleveland was a blast!. "

"Everything was very good. "

"Beautiful hotel with courteous staff!"

"The staff were super helpful and friendly. Everything was clean and beautifully decorated."

"The front desk was very considerate and helpful, and the valets were extremely friendly and polite "

"We were told at check in that breakfast was served until 9:30. We entered around 8:40. There was barely a scoop of each hot food. A server brought out 3 sausage sandwiches, quiches and bacon. By 9:00 they were cleaning everything up. When one family entered, a woman told them breakfast was over at 9. She then proceeded to talk nasty about them after they walked out because they should have known breakfast was over. If breakfast is over then, front desk should know so the message can be conveyed accordingly. Other than that distasteful incident, our stay was fabulous!!"