Skip to main content

citizenM Chicago Downtown

4.0 star property
Hotel with a restaurant, steps from Michigan Avenue

Choose dates to view prices

CitizenM Chicago Downtown offers modern comfort near Michigan Avenue. Guests can fuel up at CanteenM before hitting the gym or walking to Millennium Park. Enjoy free in-room WiFi, 24/7 business facilities, and helpful staff always ready to assist.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Free WiFi
  • 24/7 front desk
The current price is HK$833
HK$977 total
includes taxes & fees
14 Dec - 15 Dec

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Fridge
LED TV
Pillow-top bed
Premium bedding
Blackout curtains
Hairdryer
Hydromassage showerhead
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Fridge
LED TV
Pillow-top bed
Premium bedding
Blackout curtains
Hairdryer
Hydromassage showerhead
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Fridge
LED TV
Pillow-top bed
Premium bedding
Blackout curtains
Hairdryer
Hydromassage showerhead
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed (View)

Highlights

Air conditioning
Fridge
LED TV
Pillow-top bed
Premium bedding
Blackout curtains
Hairdryer
Hydromassage showerhead
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Exterior

InterContinental Chicago Magnificent Mile by IHG

Downtown Chicago
  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
9.0 out of 10, Wonderful, 2,615 reviews
The price is HK$1,152
HK$1,601 total
includes taxes & fees
4 Jan - 5 Jan 2026
InterContinental Chicago Magnificent Mile by IHG
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
80 East Wacker Place, Chicago, IL, 60601

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 km
  • Chicago Riverwalk - 2 min walk - 0.2 km
  • Millennium Park - 5 min walk - 0.4 km
  • Chicago Theatre - 5 min walk - 0.4 km
  • House of Blues Chicago - 5 min walk - 0.5 km

Getting around

  • Millennium Station - 4 min walk
  • State Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪LH Rooftop - ‬3 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬2 min walk
  • ‪Smashburger - ‬2 min walk
  • ‪Bar Pendry - ‬1 min walk
  • ‪Sweetwater Tavern & Grille - ‬1 min walk

About this property

citizenM Chicago Downtown

Upscale hotel near Michigan Avenue
A short walk from Chicago Riverwalk and Millennium Park, citizenM Chicago Downtown provides a coffee shop/cafe, a bar and a gym. The on-site international cuisine restaurant, CanteenM - open 24/7, offers breakfast, lunch and dinner. Free in-room WiFi and a 24-hour business centre are available to all guests.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A TV in reception, coworking spaces and a 24-hour front desk
  • Luggage storage, a banquet hall and coffee/tea in reception
  • Guest reviews give top marks for the overall value, central location and helpful staff
Room features
All 280 rooms have comforts, such as premium bedding and iPads, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch LED TVs with cable channels
  • Wardrobes/cupboards, fridges and heating

Similar properties

Reception
Eurostars Magnificent Mile
  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 3,155 reviews
The price is HK$729
HK$855 total
includes taxes & fees
7 Jan - 8 Jan 2026
Eurostars Magnificent Mile

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • CanteenM - open 24/7

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (152 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

Frequently asked questions

Is citizenM Chicago Downtown pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM Chicago Downtown?

As of 9 Dec 2025, prices found for a 1-night stay for 2 adults at citizenM Chicago Downtown on 14 Dec 2025 start from HK$832.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Chicago Downtown?

This property doesn't offer parking.

What time is check-in at citizenM Chicago Downtown?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at citizenM Chicago Downtown?

Checkout is at 11:00 AM. Late checkout is available for USD 69 (subject to availability).

Where is citizenM Chicago Downtown located?

Located in Downtown Chicago, this hotel is steps away from Chicago Riverwalk and Michigan Avenue. Millennium Park and Chicago Theatre are also within 5 minutes. State Station and Randolph-Wabash Station are within a 5-minute walk.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

citizenM Chicago Downtown Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 3097 out of 4101 reviews
Rating 8 - Good. 635 out of 4101 reviews
Rating 6 - Okay. 197 out of 4101 reviews
Rating 4 - Poor. 79 out of 4101 reviews
Rating 2 - Terrible. 93 out of 4101 reviews

Reviews

10/10 Excellent

Ericka

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Kim Leticia Terrelle

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay with this hotel and would stay here again
Stayed 4 nights in Nov 2025

10/10 Excellent

Jakub

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Gokce

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff, great breakfast, amazing location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tanzim

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 3 nights in Nov 2025

8/10 Good

Marc

Liked: Cleanliness, amenities, property conditions & facilities
Great location, fun and friendly staff, cozy room
Stayed 2 nights in Nov 2025

10/10 Excellent

Vedran

Liked: Cleanliness, amenities, property conditions & facilities
Amazing , can’t wait to come back
Stayed 1 night in Nov 2025

8/10 Good

Xavier

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel, good location close to everything, friendly and helpful staff.
Stayed 2 nights in Oct 2025

8/10 Good

sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, excellent staff
Stayed 3 nights in Nov 2025

8/10 Good

Lucia

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Dec 2025

10/10 Excellent

LaTesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful! Different, convenient and right in the middle of everything! Would definitely stay again!
Stayed 3 nights in Jul 2025

10/10 Excellent

Kimberly Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel 10/10
Stayed 4 nights in Nov 2025

10/10 Excellent

Shakeina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, amazing staff, everything was in walking distance. Definitely worth the stay!
Stayed 3 nights in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and the room was comfortable and the breakfast was excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel and location.
Stayed 3 nights in Sep 2025

8/10 Good

Theronisha

Liked: Cleanliness, amenities, property conditions & facilities
Very clean & great bar
Stayed 3 nights in Nov 2025

10/10 Excellent

Ceri

Great breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

priscilla jane norwood

Liked: Cleanliness, amenities, property conditions & facilities
What a fantastic hotel. The staff were absolutely lovely, so friendly and helpful. We had breakfast there each morning and it was delicious, so much choice. The communal areas were relaxed, vibrant and comfortable. Our room was very comfortable and provided everything we needed. Location was brilliant everything was on our doorstep
Stayed 3 nights in Dec 2025

10/10 Excellent

Debby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean rooms, fun vibe.
Stayed 6 nights in Oct 2025

10/10 Excellent

Riley

Great stay
Stayed 2 nights in Sep 2025

8/10 Good

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for a quick trip!
Stayed 2 nights in Sep 2025

10/10 Excellent

Christodoulos

Liked: Property conditions & facilities
Excellent
Stayed 8 nights in Sep 2025

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was phenomenal, staff were very chill, and overall it was an excellent experience. I would highly recommend anyone to stay here as I really enjoyed my stay here!
Stayed 1 night in Sep 2025

10/10 Excellent

Alvaro

Liked: Cleanliness, property conditions & facilities
Very good hotel, excellent location, new and clean rooms and facilities. Very modern. Great attention.
Stayed 4 nights in Nov 2025