室內泳池、季節性室外泳池；5:00 至 20:00 開放；免費小屋、躺椅
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芝加哥水塔麗笙酒店的評價

4.5 out of 5
芝加哥水塔麗笙酒店
221 N Columbus Dr, Chicago, IL

評價

8.2

很好

10 分評分，優異；1510 則評價中有 817 則" "
8 分評分，不錯；1510 則評價中有 287 則" "
6 分評分，一般；1510 則評價中有 199 則" "
4 分評分，欠佳；1510 則評價中有 110 則" "
2 分評分，很差；1510 則評價中有 97 則" "

8.6/10 

整潔度

8.4/10 

職員與服務

8.4/10 

設施服務

8.6/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

YuHua

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The location is convenient for tourist
於 2022 年 3 月住了 4 晚
Angel Tenemaza 於 2022年4月7日的回應
Dear YuHau, Thank you for staying at the Radisson Blu Aqua Chicago, I appreciate your feedback! Please let me know if you have any comments regarding your stay and we hope to welcome you back soon! Sincerely, Angel Tenemaza Director of Front Office

2/10 很差

真實旅客

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
我感覺這家飯店品質變差了！ 曾經入住這家飯店有5次之多。但是整體上飯店服務品質越來越差。這次我住了七天，即便是我在入住的當~嘉徠要求飯店~每天進房間幫我打掃更換床單，但是我還是得每天早上外出之前到櫃檯再次要求他們才能夠做到打掃服務，另外飯店櫃檯人員並不知道打掃人員入房打掃之後沒有留下瓶裝的礦泉水，我只好向飯店櫃檯人員抱怨，飯店人員對我的抱怨很質疑並詢問我 他真的沒有留下任何瓶裝水嗎？我說真的沒有。 第一次使用飯店的泳池，感到非常驚訝！就在飯店確認外面的人所以進入泳池並且使用泳池。 我想下次我不會再來這家飯店了。費用高服務品質差硬體設備更差。
於 2021 年 8 月住了 7 晚
Jim Marino, General Manager 於 2021年9月9日的回應
We apologize that you did not have a good experience with us as a returning customer. We are in the process of making several changes to our rooms and processes and hope that you can give us another chance when you are back in Chicago

6/10 一般

Paul

讚好：整潔度和住宿狀況
於 2024 年 5 月住了 1 晚
anonymus 於 2024年5月23日的回應
Thank you for your review

10/10 優異

Joseph

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful building on a beautiful park. Private as can be.
於 2024 年 5 月住了 2 晚
Donnie Singleton 於 2024年5月22日的回應
Thank you for your feedback

10/10 優異

Emily

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Matt 於 2024年5月22日的回應
Thank you for the 5-star review!

10/10 優異

Ritesh

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good views, clean and spacious rooms
於 2024 年 5 月住了 2 晚
thank you 於 2024年5月20日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. It was a pleasure to serve you during your stay.See you again soon.Sincerely,Radisson Blu Aqua Hotel, Chicago

10/10 優異

Christina

家人同遊
讚好：設施服務
execellent archictecture, great experience!
於 2024 年 5 月住了 1 晚
Vanessa R. 於 2024年5月17日的回應
Thank you for your feedback about your recent stay, we appreciate your time filling out the survey and look forward to seeing you again in the near future. Hope you have a wonderful day!

10/10 優異

Marie

讚好：整潔度、設施服務和住宿狀況
room was spotless went throughout room w clorox wipe not a single spec of dirt !
於 2024 年 5 月住了 2 晚
thank you 於 2024年5月14日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. It was a pleasure to serve you during your stay.See you again soon.Sincerely,Radisson Blu Aqua Hotel, Chicago

6/10 一般

teasia

不滿：住宿狀況
於 2024 年 5 月住了 2 晚
thank you 2 於 2024年5月14日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Elissa

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
I love the convenience of the location of this property to Michigan Ave. and the museums. The quality of the room could be improved. The toilet paper quality is terrible, the quality of the towels and bed linens are three star rated...and should be upgraded! Don't like that there is no carpeting in the hallways. It makes a noisy atmosphere. I asked for bottled water in my room and had to repeatedly ask for it every day....I stayed for a week! I should not have had to keep asking.
於 2024 年 4 月住了 7 晚
Donnie Singleton 於 2024年5月10日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 優異

Daniel

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfec5 location for a trip to Chicago!
於 2024 年 5 月住了 2 晚
anonymus 於 2024年5月7日的回應
Thank you for your review

10/10 優異

Sharon

伴侶同遊
10/10 recommend staying here! The whole experience has been welcoming and enjoyable.
於 2024 年 5 月住了 1 晚
Donnie Singleton 於 2024年5月3日的回應
Thank you for your Feedback!! Have a great day!

4/10 欠佳

sally (chicago)

讚好：整潔度
不滿：住宿狀況
Great address in a beautiful building, but the hotel felt like a factory. They don't believe in carpet, so the room felt cold and the hallways were noisy. One is stuck with a "resort fee" at the end. Breakfast options were quite limited. Nice indoor pool and fitness facility, however.
於 2024 年 4 月住了 1 晚
Matt 於 2024年4月29日的回應
Dear Sally,Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.

10/10 優異

Shanise

於 2024 年 2 月住了 1 晚
thank you 於 2024年5月3日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. It was a pleasure to serve you during your stay.See you again soon.Sincerely,Radisson Blu Aqua Hotel, Chicago

10/10 優異

Kimberly

於 2024 年 2 月住了 3 晚
thank you 於 2024年5月20日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. It was a pleasure to serve you during your stay.See you again soon.Sincerely,Radisson Blu Aqua Hotel, Chicago

10/10 優異

Dustin

於 2024 年 4 月住了 1 晚
Donnie Singleton 於 2024年5月18日的回應
Thank you for your feedback

10/10 優異

Michael

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
anonymus 於 2024年4月25日的回應
Thank you for your review

10/10 優異

Jennifer

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I DIDN'T LIKE THAT YOU HAVE TO PAY FOR PARKING.
於 2024 年 4 月住了 1 晚
Donnie Singleton 於 2024年4月23日的回應
Thank you for your feedback.

10/10 優異

Jackie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Awesome
於 2024 年 4 月住了 1 晚
Vanessa R. 於 2024年4月20日的回應
Hi Jackie,Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. As a guest you are truly valued, and we truly value your opinion. If any further assistance is needed, please feel free to contact us.

8/10 不錯

Queen

於 2024 年 4 月住了 1 晚
Donnie Singleton 於 2024年5月10日的回應
Thank you for your feedback.

10/10 優異

Robert

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I enjoyed the indoor pool, which was in top-notch condition. It's small, yes, but perfect for early morning or late night laps, and was never crowded.
於 2024 年 4 月住了 2 晚
Shelli L 於 2024年4月17日的回應
Thank you for your feedback!

10/10 優異

JOSHUA

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was amazing, the Concierge took care of us with a nice upgrade, helping me and my wife enjoy our 10 year anniversary. They made our stay well worthit. Thank you staff at the.
於 2024 年 4 月住了 2 晚
thanks 於 2024年4月15日的回應
Thank you for staying with us. We appreciate your feedback! Hope to see you again.

8/10 不錯

Kassia

讚好：整潔度、職員與服務和住宿狀況
Overnight staff is amazing & very helpful
於 2024 年 4 月住了 3 晚
thanks 於 2024年4月15日的回應
Thank you for staying with us. We appreciate your feedback! Hope to see you again.

8/10 不錯

Kelly

於 2024 年 3 月住了 3 晚
thank you 於 2024年5月3日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. It was a pleasure to serve you during your stay.See you again soon.Sincerely,Radisson Blu Aqua Hotel, Chicago

10/10 優異

Carlee

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Ximena I. 於 2024年4月11日的回應
Dear Carlee,Thank you very much for your rating regarding your recent stay at Radisson Blu Aqua Hotel, Chicago.We hope to see you again soon.Sincerely,Guest Services Team

2/10 很差

Brenda

於 2024 年 4 月住了 2 晚
apology 於 2024年4月9日的回應
Thank you for your feedback. We will be addressing your concerns.

6/10 一般

damir

伴侶同遊
讚好：整潔度和住宿狀況
Overall it was ok
於 2024 年 4 月住了 1 晚
anonymus 於 2024年4月7日的回應
Thank you for your review

10/10 優異

Kymberley

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved the room and amenities of hotel. May be a new favorite.
於 2024 年 4 月住了 2 晚
Donnie Singleton 於 2024年4月5日的回應
Thank you for your feedback.

2/10 很差

Marco

商務旅客
讚好：整潔度
不滿：職員與服務、設施服務和住宿狀況
Bad service
於 2024 年 3 月住了 1 晚
anonymus 於 2024年4月1日的回應
Thank you for your review and please accept our apologies for any inconveniences experienced

10/10 優異

Ashton

於 2024 年 3 月住了 1 晚
Donnie Singleton 於 2024年4月21日的回應
Thank you for your feedback.

10/10 優異

Damen

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Shelli L 於 2024年4月2日的回應
Thank you for your feedback!

8/10 不錯

Ann

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Personable service and staff seemed friendly with each other. Clean room and great view.
於 2024 年 3 月住了 2 晚
anonymus 於 2024年3月26日的回應
Thank you for your review

10/10 優異

Amy

於 2024 年 3 月住了 2 晚
thanks 於 2024年4月15日的回應
Thank you for staying with us. We appreciate your feedback! Hope to see you again.

4/10 欠佳

Kyrell

讚好：職員與服務
不滿：住宿狀況
Shower head didn’t work, didn’t give me the room i booked either.
於 2024 年 3 月住了 2 晚
apology 於 2024年3月26日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Radisson Blu Aqua Hotel, Chicago

6/10 一般

Deana

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚
thanks 於 2024年4月15日的回應
Thank you for your feedback.

10/10 優異

Roderic

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a fantastic stay!
於 2024 年 3 月住了 3 晚
Donnie Singleton 於 2024年3月25日的回應
Thank you for your feedback.

8/10 不錯

Dominique

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Donnie Singleton 於 2024年3月25日的回應
Thank you for your feedback.

10/10 優異

Junhua

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and quiet
於 2024 年 3 月住了 2 晚
Donnie Singleton 於 2024年3月24日的回應
Thank you for your feedback.

10/10 優異

Amy

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice and clean reliable place to stay.
於 2024 年 2 月住了 1 晚
anonymus 於 2024年3月22日的回應
Thank you for your review

8/10 不錯

Courtney

家人同遊
讚好：職員與服務、設施服務和住宿狀況
There were a lot good things to say about this hotel. The location was great, the valet was excellent, and the staff was very friendly. We felt extremely safe in this hotel and the amenities were terrific! Our room could have been cleaner. The floors had sticky spots in our room. The bathroom had lots of spots that had never been cleaned, which included our shower. That was honestly the only downside. I wish we would have been able to spend more time there.
於 2024 年 3 月住了 1 晚
Donnie Singleton 於 2024年3月23日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 優異

John

Great service
於 2024 年 3 月住了 2 晚
anonymus 於 2024年3月20日的回應
Thank you for your review

10/10 優異

Matthew

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great and helpful staff, especially valet attendants.
於 2024 年 3 月住了 3 晚
thank you 2 於 2024年3月19日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Radisson Blu Aqua Hotel, Chicago

10/10 優異

Timothy

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Absolutely perfect location, great value, room very comfortable.
於 2024 年 3 月住了 3 晚
compliment 於 2024年3月18日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. It was a pleasure to serve you during your stay.We hope to see you again soon.Sincerely,Radisson Blu Aqua Hotel, Chicago

10/10 優異

Margaret

讚好：整潔度、職員與服務、設施服務和住宿狀況
I loved The sparkling floors in rm 615.They were enchanting. I also liked Viviens pictures and the 12 O'clock check out.
於 2024 年 3 月住了 2 晚
thank you 於 2024年3月18日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. It was a pleasure to serve you during your stay.We hope to see you again soon.Sincerely,Radisson Blu Aqua Hotel, Chicago

10/10 優異

cary

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We loves how clean this hotel was. Has a great pool and hot tub. Beautiful and elegantly decorated. Beds were perfect. We had a beautiful corner room with beautiful views. Even with it being 2 street sides. The room was quiet at night. We will definitely stay again. All of the staff was very helpful and pleasant.
於 2024 年 3 月住了 1 晚
thank you 於 2024年3月18日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. It was a pleasure to serve you during your stay.We hope to see you again soon.Sincerely,Radisson Blu Aqua Hotel, Chicago

6/10 一般

Shafina

讚好：職員與服務
I frequent this hotel often I feel it is falling off in regards to its “luxury” experience. My room floors were scuffed pretty badly, the tub was dirty with long pieces of hair in it that I had to clean, and upon booking I requested a higher floor just to arrive and be met with a lower floor room. Thanks to Donny he did get me a room on the 13th floor which I was still partially unsatisfied but I accepted since I did not want to ruin my birthday vibe. I love this hotel but do better! I come here and pay the hefty price to experience luxury at its finest nothing less thank you
於 2024 年 3 月住了 3 晚
apology 於 2024年3月18日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Radisson Blu Aqua Hotel, Chicago

10/10 優異

Katiria

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I loved this hotel. Definitely staying in again.
於 2024 年 2 月住了 1 晚
anonymus 於 2024年3月17日的回應
Thank you for your review

10/10 優異

Chawin

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 1 晚
anonymus 於 2024年4月7日的回應
Thank you for your review

10/10 優異

Julie

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 3 晚
anonymus 於 2024年4月7日的回應
Thank you for your review

8/10 不錯

Sarah

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The property and staff were great. However, our tv wasn’t working and they weren’t able to be reset while we were there.
於 2024 年 2 月住了 1 晚
apology 於 2024年3月9日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Radisson Blu Aqua Hotel, Chicago