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芝加哥奧黑爾萬麗套房酒店的評價

4 out of 5
芝加哥奧黑爾萬麗套房酒店
8500 West Bryn Mawr Avenue, Chicago, IL

評價

8.2

很好

10 分評分，優異；1003 則評價中有 521 則" "
8 分評分，不錯；1003 則評價中有 241 則" "
6 分評分，一般；1003 則評價中有 116 則" "
4 分評分，欠佳；1003 則評價中有 65 則" "
2 分評分，很差；1003 則評價中有 60 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.0/10 

設施服務

8.8/10 

住宿狀況

8.6/10 

環保程度

評價

6/10 一般

真實旅客

讚好：整潔度、職員與服務和客房舒適度
no breakfast, parking $35.
於 2019 年 6 月住了 1 晚
O 於 2019年7月17日的回應
Thank you for your feedback.

10/10 優異

Patricia

讚好：整潔度、職員與服務、設施服務和住宿狀況
The Renaissance in Chicago O'Hare was a pleasant surprise. At first I thought I made a mistake not staying on the busy streets, but the moment I walked in I knew this was the right place. The staff was efficient and wonderful, so helpful and friendly. The room was exquisite and clean, well lit and had all amenities. The parking garage was easy to enter and ample parking available. We had a great lunch in the restaurant. I am so pleased to find this diamond in the rough. Close to the main road, close to O'Hare, close to all the restaurants and shops. A great place to stay.
於 2024 年 5 月住了 4 晚

10/10 優異

Kelly

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff at the property were very helpful and so polite and kind. They made our stay wonderful. Thank you so much!
於 2024 年 5 月住了 1 晚
Ros 於 2024年5月23日的回應
Thank you for staying with us.

10/10 優異

Timothy

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
Ros 於 2024年5月23日的回應
Thank you for staying with us.

10/10 優異

David

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I love coming to this hotel - my husband and I exclusively stay here when we go to Chicago. The staff is fantastic as well as the pool facilities and restaurant!
於 2024 年 5 月住了 2 晚
Ros 於 2024年5月23日的回應
Thank you for choosing Renaissance Chicago O’Hare. We hope to see you again on your next visit in Chicago.

2/10 很差

Mariah

於 2024 年 4 月住了 1 晚
Ros 於 2024年5月8日的回應
Thank you for your feedback. We will be addressing your concerns.

10/10 優異

Megan

家人同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
We reserved this hotel because it had a pool and a hot tub, but the hot tub was out of order for our duration. Disappointing, but things happen. The service was fantastic and the rooms were nice.
於 2024 年 4 月住了 2 晚
Ros 於 2024年4月29日的回應
Thank you for staying with us.

10/10 優異

Deveery

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, quiet and comfortable hotel. Staff was wonderful and check in was easy. The airport shuttle bus driver was exceptional!
於 2024 年 4 月住了 1 晚
Ros 於 2024年4月29日的回應
Thank you for staying with us.

8/10 不錯

Penelope

於 2024 年 3 月住了 1 晚
Ros 於 2024年4月28日的回應
Thank you for staying with us.

10/10 優異

JoeAnnie

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Ros 於 2024年4月28日的回應
Thank you for staying with us.

10/10 優異

daisy

家人同遊
讚好：職員與服務和住宿狀況
The facility and the staff were excellent except parking access we had to turn back to the office many times to get the card change since it not work all the time
於 2024 年 4 月住了 2 晚
Ros 於 2024年4月28日的回應
Thank you for staying with us.

8/10 不錯

Prudence

伴侶同遊
讚好：整潔度、職員與服務和設施服務
So far good
於 2024 年 4 月住了 2 晚
Ros 於 2024年4月28日的回應
Thank you for staying with us.

8/10 不錯

Chris

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Ros 於 2024年4月11日的回應
Thank you for staying with us.

2/10 很差

Emmanuel

於 2024 年 4 月住了 1 晚
Ros 於 2024年4月11日的回應
Thank you for staying with us.

10/10 優異

LaTonya

家人同遊, 伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff and accommodations are nice.
於 2024 年 4 月住了 1 晚
Ros 於 2024年4月5日的回應
Thank you for studying with us.

10/10 優異

inmar (owatonna)

讚好：整潔度、職員與服務、設施服務和住宿狀況
That would be great if you in this hotel they have a laundry because when I fly back to Minneapolis I have to get in dirty clothes that would be nice to have a laundry in the hotel like other hotel they do always my stay there was nice thank you guys
於 2024 年 3 月住了 2 晚
Ros 於 2024年4月5日的回應
Thank you for staying with us. We hope to exceed your expectations on your next stay, and appreciate your valuable feedback!

10/10 優異

Eleanor (Oakwood)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Considering we had our flight cancelled at 11pm and got stuck overnight, I was extremely exhausted traveling with my 2 young children I was extremely pleased to have found such a wonderful hotel last minute and with it being cold we did not have the proper attire to be out. It was especially wonderful to have the beautiful heated pool area! Buffet was really good with great service. Love the shuttle service option to the airport and the bed and room were extremely comfortable! Highly recommend!!!
於 2024 年 3 月住了 2 晚
Ros 於 2024年4月5日的回應
Thank you for staying at Renaissance Chicago O’Hare.

6/10 一般

Denise

親子同遊
讚好：職員與服務
Very easy to take transit to downtown for sightseeing and shuttle service to and from airport work well
於 2024 年 3 月住了 1 晚
Ros 於 2024年4月5日的回應
Thank you for staying with us.

2/10 很差

Nikeriya

商務旅客
Order a king room and for 2 twin size beds
於 2024 年 3 月住了 1 晚
Ros 於 2024年3月22日的回應
Thank you for your feedback. We will be addressing your concerns.

10/10 優異

mikel

讚好：整潔度、職員與服務和住宿狀況
It’s cool
於 2024 年 3 月住了 1 晚
Ros 於 2024年3月22日的回應
Thank you for staying with us.

10/10 優異

Shaunta

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff. Nice and clean property
於 2024 年 3 月住了 1 晚
Ros 於 2024年3月22日的回應
Thank you for staying with us. We hope to exceed your expectations on your next stay, and appreciate your valuable feedback!

6/10 一般

Heather

家人同遊
讚好：整潔度、職員與服務和住宿狀況
We liked the hotel, however there was a problem with our room and we didn't realize it until it was too late. The pull out bed didn't work. They offered to switch us but we checked in so late and it was super late when we went to bed and was getting up early to leave. The housekeeping staff came to try and they couldn't either. I was a little disappointed as we were planning on using that bed for my child. I asked the hotel to respond and have not heard from them. I also didn't appreciate the additional 45 dollar parking fee. I thought that was a bummer. They didn't need to charge it.
於 2024 年 3 月住了 1 晚
Ros 於 2024年3月22日的回應
Thank you for your feedback. We will be addressing your concerns.

6/10 一般

Johan armando

讚好：職員與服務
不滿：住宿狀況
Rooms very outdated
Ros 於 2024年3月22日的回應
Thank you for your feedback. We will be addressing your concerns.

2/10 很差

Rashee

於 2024 年 3 月住了 2 晚
Ros 於 2024年3月25日的回應
Thank you for staying with us.

8/10 不錯

Jennifer

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great room, modern decor, good amenities. Parking lot is a little dicey
於 2024 年 3 月住了 1 晚
Ros 於 2024年3月11日的回應
Thank you for staying with us.

10/10 優異

Joseph (Milwaukee)

讚好：整潔度、職員與服務和住宿狀況
A clean, nicely furnished, and well-managed hotel! (Note: parking is $25/day and there is a $12/day WiFi charge — unless you're a Bonvoy member, then the WiFi is free).
於 2024 年 2 月住了 1 晚
Ros 於 2024年2月28日的回應
Thank you for staying with us.

10/10 優異

Robert

於 2024 年 2 月住了 1 晚
Ros 於 2024年3月22日的回應
Thank you for staying with us.

10/10 優異

Alison

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The shuttle to the airport was full and didn't have room for us.
於 2024 年 2 月住了 5 晚
Ros 於 2024年2月10日的回應
Thank you for staying with us. We hope to exceed your expectations on your next stay, and appreciate your valuable feedback!

8/10 不錯

Bianca

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice lodging for its proximity to the airport in-hotel shuttle to O’Hare. Good room and provided necessities, also enjoyed the convenience of The Market inside.
於 2024 年 2 月住了 3 晚
Ros 於 2024年2月6日的回應
Thank you for staying with us.

10/10 優異

Violet

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
My stay
Good stay but the bed was a little hard and not the most comfortable. I love that they have a pool and hot tub.
於 2024 年 2 月住了 2 晚
Ros 於 2024年2月6日的回應
Thank you for staying with us.

10/10 優異

Melinda

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I have stayed at this hotel both times I have traveled to Chicago. The entire staff I have had interactions with have been gerat! Bonus that there is a Starbuck's in the lobby.
於 2024 年 1 月住了 3 晚
Ros 於 2024年1月31日的回應
Thank you for staying with us.

10/10 優異

Jeffrey

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Ros 於 2024年1月26日的回應
Thank you for staying with us.

6/10 一般

Jazmine

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月27日的回應
Thank you for staying with us. We hope to exceed your expectations on your next stay, and appreciate your valuable feedback!

8/10 不錯

Harold (Peoria)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Tip - when we check in, the staff at the counter unloads a LOT of info about times, places, etc. Can that be on a card, or even text/emailed to us? It's a lot to consume right off the plane. Also, room 327 had a rather obviously damaged TV stand that should be fixed (front trim). Makes room look cheap. Otherwise, was really quite nice. Minor issues.
於 2024 年 1 月住了 3 晚
Ros 於 2024年1月22日的回應
Thank you for your feedback. We will be addressing your concerns.

10/10 優異

Chris

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Ros 於 2024年1月14日的回應
Thank you for staying with us.

10/10 優異

Wilmer

於 2024 年 1 月住了 1 晚
Ros 於 2024年2月6日的回應
Thank you for staying with us.

4/10 欠佳

David

於 2023 年 12 月住了 1 晚
Alex V 於 2024年1月9日的回應
Thank you for staying with us!

10/10 優異

Yujin

讚好：整潔度
不滿：住宿狀況
於 2024 年 1 月住了 1 晚
John 於 2024年1月9日的回應
Thank you for staying with us!

10/10 優異

Magdalena

讚好：整潔度、設施服務和住宿狀況
The rooms are spacious and very clean.
於 2023 年 12 月住了 1 晚
Alex 於 2024年1月9日的回應
Thank you for staying with us!

10/10 優異

Travris

讚好：整潔度、職員與服務、設施服務和住宿狀況
An all around great experience…
於 2023 年 12 月住了 1 晚
Ros 於 2024年2月6日的回應
Thank you for staying with us.

10/10 優異

Yujin

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Safety is very good. Room inside the product is so old I don't feel like a clean.
於 2023 年 12 月住了 1 晚
Alex V 於 2024年1月9日的回應
Thank you for staying with us!

6/10 一般

Lisa

讚好：整潔度和住宿狀況
Ros 於 2024年2月10日的回應
Thank you for staying with us.

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Ros 於 2023年12月22日的回應
Thank you for staying with us.

10/10 優異

Melinda

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable, clean and spacious rooms.
於 2023 年 12 月住了 2 晚
Ros 於 2023年12月22日的回應
Thank you for staying with us.

10/10 優異

Myles

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean and well maintained property, and so convenient to O’hare.
於 2023 年 12 月住了 1 晚
Ros 於 2023年12月15日的回應
Thank you for staying with us.

10/10 優異

Mark

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Ros 於 2023年12月15日的回應
Thank you for staying with us.

8/10 不錯

Steven

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 3 晚
Ros 於 2023年12月15日的回應
Thank you for staying with us.

8/10 不錯

Edward

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Ros 於 2023年12月10日的回應
Thank you for staying with us.

10/10 優異

Daniel (Hermitage)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel for a weekend stay
於 2023 年 9 月住了 1 晚
Alexandra V 於 2023年12月5日的回應
Thank you for staying with us!

10/10 優異

Rae

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is literally my favorite hotel and I stay here whenever I need to spend the night in the Chicago area. Great staff, reasonable rates, great food!
於 2023 年 12 月住了 1 晚
Alexandra V 於 2023年12月5日的回應
Thank you for choosing to stay with us!